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Panera Bread on West Washington Ave in Madison, WI, was having trouble with its telephone ordering system. When I called the manager, he relayed the problem and asked me to use the online system. I told him I tried the online system and my order was not completed. In...
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Anonymous
Anonymous

I agree he should have just taken your order over the phone.

1.0
I didn't like
  • Customer experience
  • Inability to order online or via telephone
#1116842
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I visited Panera in Flowood, Ms today. Being a creature of habit, I ordered the same thing I always do; the ham and cheese sandwich. As always, I told them to substitute cheddar cheese instead of Swiss and put it on ciabatta bread. When I received the sandwich, there...
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3.7
I liked
  • Food when they get it right
I didn't like
  • How they mess up my order every time
#1114367
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Panera Bread - Disappointed
I generally enjoy The Panera food and experience. Tonight was very disappointing! For almost a $30 meal to go, it was extremely disappointing. I had two pick 2's with two drinks. They put the hot food with cold food in one bag. The 1/2 sandwich was pathetic and had...
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#1113835
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Panera Bread - Overpriced

Panera Bread
#1117870
1.8
Details
overpriced, cold, small portions.confusing pick two menu
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Panera Bread - Spoiled

Panera Bread
#1113006
2.2
Details
On four back to back visits ordered asian salad. Letuuce was old limp and brown. A few almonds. 4 small chicken slices, that,s all. Wendys much fresher and bettdr.
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Panera Bread - My recent dining

Panera Bread
#1109403
1.5
Details
I went to this location for breakfast sandwich , and about 1 hr after i ate got bad cramps and had diarrhea 2 x and did contack the company on line 3 x and called the location talked with supervisor and did nothing
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Panera Bread - Food as it should be ? - NOT

Panera Bread
#1108375
1.0
Details
My first and definitely my LAST! time getting anything from Panera Bread. No flavor, bread so hard couldn't even chew it and it gave me diarrhea. If you guys think this is the way food should be there is a problem. Nasty, tasteless, rubber is not food.....
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My family and I went to Panera Bread's Rancho Cordova Cafe 2217 on October 5, 2017 at about 10:20 in the morning. The Godess Cobb Salad and Thai Chicken Salad were terrible; primarily because the lettuce or leaves were so old and shrivelled that they should have been...
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1.0
#1113823
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I love to take my breakfast at Panera, they have what I like and what I need to keep my diet on. The menu is very full of options and sometimes you don’t have clear what you will eat or simply you just like to try something different specially if you are on your cheat...
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Anonymous
Anonymous

Costumers??? That word doesn't mean what you think it does.

2.8
#1113429
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Took my new husband to a downtown Panera in Orlando Florida have been bragging to him about the food quality in the wonderful menu items was very disappointed with lack of personal skills of the person at the register she made us feel stupid by indicating we should...
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#1113350
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First I thought I would pay $7.09 for a cup of soup and half of a sandwich. The cost was 3.99 for each plus tax. The cashier was impatient and unfriendly. The soup was good, but not worth $3.99. The sandwich was minimal...2 slices tomatoes,a few cucumber slices, a wee...
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#1113192
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Panera Bread - Where's the bacon?
Panera Bread - Where's the bacon?
If you're going to charge premium prices for products, you have to actually include them. I ordered a turkey and avocado blt, which came with adequate turkey, a smear of mayo down the center of the bread, two 2-inch strips of ultra thin bacon and two greenish smears...
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3.3
I liked
  • Fresh food
I didn't like
  • Totally not as pictured or described
#1112745
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Honestly, I can't remember the last time I was in a Panera and I didn't have a complaint. I should mention - I don't feel this way at other restaurants. Just Panera. Missed items, not realized until you're already home, then no answer when you call. Out of at least one...
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#1112086
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Hyannis, Mass store had one cashier on with 6 customers in line when i arrived at 8:05 am. Two other staff were doing other things ( cleaning, etc), while the line grew. Cashier prepared a catering order as we waited. Glancing around two milk containers at the coffee...
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2.9
#1111207
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