My order on line is 167290641 at Take Out 1905 Scenic Hwy S Date: 11/22/2017 Snellville, GA 30078 770-982-3055 Time Ready: 02:40 PM When I found that my order was short of one Hoagie Roll and one chip, I told Panera lady that put foods in order, she even not said sorry...Read more
I placed the order to pick up and they gave my a wrong order, after that I made a call to customer service and the only apologize and offer me another sandwich. My question is: What happen if eat something that cause allergy to me, they will apologize and give another...Read more
We kept asking a cashier for things like we kept adding on things to our order she was ok at first and then she started looking at the other cashier and she laughed like she was annoyed and didn’t want to do her job , her name is Siera who works here in Indianapolis...Read more
- Food is great
I didn't like
- Rude cashier
Panera Bread - Over priced
on 11/18/17 purchased 2 large chicken ceasar salads at Bakery Square in Pgh . Would have gotten a better value. For $9 each would have expected more than a bowl of iceberg lettuce. They went cheap by using a salad dressing with parmesean instead of the parm itself. They gave us each 4 croutons and only a teaspoon of dressing. And my bowl appeared to be dirty. The bread was the best part.
Panera Bread - Hazelnut coffee tastes horrible now!
They changed the flavor of the hazelnut coffee and now tastes like dirty water. Very disappointed.
Panera Bread - No add ons delivered, meaning no chips or bread
Ordered 2 full sized salads and 2 soups and supposed to get bread and chips and lastice silverware. Did not receive bread, chips or plastics ware for more than one person.
Panera Bread - Losing it's flavor
It seems like many Panera Bread cafes have really taken a down turn. The service is no longer good, the food quality is below average, and they are always hiring. Something is very wrong. Lets hope the profits and sales have not taken the forefront when it comes to priorities. But, unfortunately it maybe too late to turn around the declining food chain.
Cafe 0663 Livonia Mi Ordered a clam chowder bread bowl and sat down to wait on order after 45 min passed by decided to go to counter and ask how much longer for the order. First the cashier had no clue then she informed me the food has been ready and sitting for 30 min...Read more
I ordered to soups in bread bowls with sides of bread (my kids love their carbs!). I’m getting my drinks and hear one employee and one manager laughing and making fun of the order because of “a side of bread with a bread bowl.” Perhaps the preparation area should be...Read more
A few months ago, I went to a Panera located at 70411 HWY-21 in Covington, LA. I moved to the area about a year ago from out of state and was happy to see a location with a drive through just down the road from my new home. I have frequented Panera in every state I...Read more
I didn't like
Horrible catering customer service. Store manager, catering manager and delivery people do not care about upset customers. Panera CS does not care about upset customers. I spent over $250 had missing food and the food came destroyed. I WILL NEVER be ordering from them...Read more
I didn't like
- Attitude of the store manager and panera customer service
My husband and I have always enjoyed Panera Bread, but my last two visits have left me less than satisfied. We visited the Panera Bread in Tomball, TX and I ordered the bowl of French Onion Soup, after having asked the cashier to show me the sizes of the bowl and the...Read more
We are (were) huge fans of the Panera at Clackamas Town Center. After today's experience, we may not return. Arrived at about 9:15 am and not one plain bagel. Ok, disappointed and ordered scones and coffee. There are 4 large air pots of coffee - decaff, light roast,...Read more
Today 10/26/17, I ate lunch at my local Panera in Oak Lawn IL. They must be using cheaper ingredients but my Turkey bacon sandwich was on a weird kind of sliced bread, which was soggy and horrible tasting! I also ordered the creamy tomato soup , which was the ONLY...Read more
Do you have something to say about Panera Bread? What happened? What can we help you with?