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Panera bread is complete crap. I ordered delivery today at 11am and did not receive my parfait. I told the delivery guy that I did not receive the parfait and he said someone could come back out. 45 minutes later, I call customer service to request for a reason and at...
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3.2
#1105000
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My wife and I just had a meal at the local panera in Baltimore's Canton Crossing area. For the cost $30.65 it was 2 bowls of soup a tuna on sour dough just Mayo and a Turkey bacon Panini, 1 soda and a bottle of water. I understand that all restaurants are struggling to...
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Anonymous
Anonymous

Panera bread is known for their small portions and overpriced food. I don't bother with them anymore.

2.9
#1104586
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In the last year your prices have gone up and quality has gone down. Last week I was there with my wife. We got our usual soup and sandwich. The waitress brought our food and the soup bowl was only 1/3 filled. (So now we pay more and get less?) Anyways I did get harsh...
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Anonymous
Anonymous

If you are "harsh" with your fellow humans over a d@@n bowl of soup, you need to eat at home! Learn some manners! All you had to say was "I didn't get a complete serving of s...

I didn't like
  • Amount of food or prices
#1102467
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Panera Bread - Wrong order

Panera Bread
#1103836
Multiple times visiting a Panera and they have messed up my order. Now they even have an employee checking the orders and still wrong. I'm paying $10 for a salad plus a tip and my order is still wrong. A chicken Greek salad is not a difficult order. I guess I need to start checking my to-go bag before leaving.
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Panera Bread - Got It Wrong Again

Panera Bread
#1102472
Ordered chicken Caesar salad to go. Received only a Caesar salad which I didn't discover until I got home. Salad was wilted romaine lettuce with 3croutins and a sprinkle of Parmesan cheese. It was pathetic. They only get orders correct about 50% of the time. I'm done with Panera. I won't be back.
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Panera Bread - Still waiting on refund

Panera Bread
#1100644
2.8
Details
Place order online. Never received the food. Took the money from my card. A total of 73 dollars. Was told they would refund it. Said it will take 5 to 7 business days. Called 2 weeks later. Was then told 30 days 4 refund. Past thirty days. Next call. I'm letting them know. I am placing a complaint. With the better of business Bureau . This was alton illinios panera bread.
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Cleanliness
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Panera Bread - Green goddess disappointment

Panera Bread
#1100369
1.1
Details
I ordered the green goddess salad at the drive thru. When i got home i discovered there wasn't any avocodo on it. The salad was not the same without the avocodo. How disappointing.
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Cleanliness
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Diversity of Products or Services
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Went in about 5 on Saturday evening, they seemed short handed, but the young people in the kitchen were laughing and having a good time. We were there 40 minutes and the whole time there were about 4 booths and tables full of dirty dishes. Never cleared or looked at,...
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4.6
I didn't like
  • Clealiness no bussing of many tables
#1095900
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My name is Kelsey and I am currently a student finishing my last year as a Sociology major. I currently worked at Panera Bread located at 401 E chestnut (inside the UofL hospital.) On August 29th, I called into work at 6:20AM for my 7AM shift. One of my managers...
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Anonymous
Anonymous

The manager was trying to cover her butt by lying and saying you never said you were throwing up. How can anyone afford to go to the doctor, considering the wages that Panera ...

4.3
#1095434
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I was astonished to see hot boiling soup brought in plastic bag from the "kitchen" to behind the counter where food is served. The employee was holding the plastic bag with both hands from the upper sides of the bag and another employee brought a pot and the plastic...
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#1093256
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Still mad that they took my barbecue chicken salad off the menu. Found another salad I like pretty much. Today, 8/26/17, I decided to switch up and try the Asian Sesame Chicken Salad. The worst salad I've ever put in my mouth. I don't know if it was the dressing or...
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Anonymous
Anonymous

The irony is their Asian salad use to be the best thing on their menu and they up and changed their entire menu and everyone hates it now.

4.6
#1092240
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For a high end pricy fast food restaraunt they expect a lot of their employees and pay them minimum wage. No tatoos, piercings, short hair for guys,uniforms (at employee expense) Have to have a Drs. Excuse if you call off work. (It costs them more to go to the doctor...
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#1091054
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Yes today Monday 08-14-2017 I called the south Elgin, Il store to talk to the manager Henry Desrosiers in regards to my daughters availability schedule and Henry hung up the phone. I called right back and noone answered the phone. I waited 15-20 minutes then I called...
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#1087608
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I have been a Panera Bread customer since the Greenwood, Indiana store opened. I eat there most every day and love the food and the staff. Most of them. I have rarely had a bad experience but this guy Kevin who has been a server there for a while is rude. Instead of...
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3.8
#1085604
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