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I ordered a large Mac n cheese at the Panera on abbe road, waited 15 minutes for it, and when I got it it wasn't a large and they gave me about an inch of a baguette. There was no line, they weren't busy and the workers were just standing around when I looked in the window. Yesterday I got a large Mac n cheese from Panera on chestnut and it was a large, the baguette they gave me was really big. I just got my wisdom teeth out and I just wanted a...
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#1012918
(Wyoming, MI) While waiting at the drive-through window for my order, I observed an employee scratching her nose and her nostril with her gloved hand. She then approached the soup container looked inside, and reached in to pluck something out and proceeded to eat it. She then ladled my soup from that same container! I immediately lost my appetite. I had two hungry children in the backseat but I would not allow them to eat the soup! I spent $23...
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2.7
#1011344
While providing my lunch order I observed one of your sandwich people making sandwiches with a beard cover partially covering his full beard and mustache/sideburns. The net cover about 50% of his beard. I mentioned this the cashier who was polite and seemed to understand my concern. When I picked up my order the same prep person still had his beard cover on incorrectly. When we left about 35 minutes later he was still wearing the same way. I...
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Anonymous

Anonymous Mentioning it to the cashier achieves nothing. She is not empowered to give direction to her co-workers. You should have asked for the manager.

#1011160

Short Review for February 23, 2017

#1012698
Bought a turkey kale 1/2 sandwich. $6.95 One THIN slice turkey 1 tablespoon kale. Sandwich was 2" by 4". WILL NEVER RETURN!!! Oh my tea was $2.29 for a total of over $10!!
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Short Review for February 20, 2017

#1011044
4.5
Always try the oatmeal amd no matter what type it is ita always horrible. Mcdonals has better and cheaprr. Qont wver get ot there again.
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coffee Review

#1010477
3.2
Went to Panera Bread in hampton, va. 5pm on Saturday. They sold several of us coffee but the pot out front was empty. They were told several times, yet it took a complaint to the manager and 45 minutes to get a cup of coffee. Also, they put a code on the bathroom doors....very inconvenient. I wont be back
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No Bathroom Available Review

#1006626
2.1
There is no bathroom at the Jackson memorial location and the bathroom they tell you to use is locked and they won't unlock it. How is that even legal
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Was at the mooresville store and using the panera store points card and the cashier was very rude and not very nice. Made the experience unpleasant . She was not able to answer any question I asked. She just shrugged her shoulders . It was Sunday afternoon and she was ready to leave. The food was really good but the boy who brought us our food kept coming by the table wanting to take our plates. We were still eating had the feeling they wanted...
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2.5
#1010913
As person who travel a lot, switching between Starbucks and Panera. I have the worst experience today 02/13/2017 @ 5:37PM at This location. I walked in, greet the associate behind the counter, Not even a reply form her. "What can I do for you she said" I told her that I want to place an order but I have to call my wife first to ask her what she wants, she seems to be very impatient while I was on the phone, by the time I finished she already...
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Anonymous

Anonymous You should have called your wife before approaching the counter to order ! Surely you took the employee away from other duties while wasting her time waiting for your wife to ...

1.0
#1010842
Today was the 3rd time I've had a bad experience at the Panera Bread on Michigan Ave. in Canton, MI. I place the order, drive over there, and then they tell me they don't have it. After I've paid and driven over there! Earlier last week, I ordered and saw the item in the case. They placed the order with the restaurant and then the attendant gave the item I ordered to the next person. Then the cook came out and told me they were out of what I...
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3.6
#1009757
We are regular customers of Panera, Naples Blvd., Naples, Fl. On February 12 when we arrived we had to clean our table, (not enough staff, EVER) waited in line because as usual there was only 1 (one) cashier. after waiting in line for a LONG time ordered. No coffee (happens all the time) waited almost 20 minutes for a Bacon, Egg and Cheese sandwich. When it arrived after biting into the sandwich it happen PAPER it. I have a photo is you would...
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Anonymous

Anonymous Did you contact Panera directly?

1.0
I liked
  • Poor customer service
#1009433
Always loved going to Panera having a bowl of soup and sandwich. Went today and had the new Southwest Chicken Tortilla bowl and was I depressed. I paid $10 for a bowl of soup that was over loaded with celanto and salty as heck. I asked to try something different and went for the won ton. Same. Not impressed. My soup days have come to an end at Panera which makes me sad. Please bring back the old chicken chipotle soup and the old chicken chipotle...
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3.5
#1008716
First of the name turns me off COLI- Company owned life insurance (DEAD PEASANT INSURANCE) it may fit but I resent being called a peasant .....my dad came from Italy and he was a great bread maker there no better than him. Yes look up DEAD PEASANT INSURANCE.com and many more sites ..... it started in the 1980's back then they didnt even let you know they took a life insurance policy out on you where they are the benefactor 100% tax free your...
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I didn't like
  • Dead peasant insurance pollicy
#1004960
Worst place to eat, service is bad and manager was an "***" very bad place... Minot ND. Very RUDE.
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Anonymous

AZ09aztrekiytnn There seems to be quite a few issues with Panera. I was there the other day when two workers tried fighting in the store. Some of the associates are down right rude to everyon...

1.0
#1004105