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food is good, most of the staff is friendly and accommodating, however there are a couple of staff members that seem nice but are really condescending and rude to customers and to other employees. I hate to name names but I believe it was a woman called Maureen and man...
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2.3
#1077602
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I WENT TO PANERA BREAD, MASSAPEQUA PARK, NY YESTERDAY AND ORDERED THE TURKEY APPLE SLAW SANDWICH TO GO. UPON OPENING THE SANDWICH AT HOME I BIT INTO A TURKEY SANDWICH WITH BACON, WHICH IS TABOO IN MY RELIGION. I IMMEDIATELY RETURNED TO THE STORE, WHERE THE MANAGER...
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3.5
I didn't like
  • Service
  • Bad customer service
#1073227
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July 10, 2017 Panera Bread Complaint Today I went to Panera Bread on Haggerty Road in Livonia, MI, store #1135. I have to share that I was very disappointed in the quality & quantity of the food served as well as the attitude and hospitality of the staff and manager. I...
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1.1
I didn't like
  • Amount of food or prices
  • General manager
  • Poor
#1072582
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Panera Bread - Horrible

Panera Bread
#1077530
Ordered steak arugula sandwich , which wasn't cheap. Opened sandwich -no steak. Really? My elderly father returned sandwich and the staff laughed. No gift card, no reimbursement. Never again. Really? You laughed at him?
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Panera Bread - Horrible service

Panera Bread
#1077524
Ordered steak Arigala sandwich. 2 hours later I went to give the sandwich to my elderly father. It was a sandwich w tomatoes and arugula, no steak. Manager had me come Bach to the store. No gift card, no sorry, no nothing. Bad business practice. I will never return. !! You inconvenience the customer, you make it worth the my effort. Never again
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Panera Bread - Little food for a lot of money.

Panera Bread
#1075207
2.7
I ordered a green goddess cjicken salad half order. The container had maybe ten bites of salad for 7 dollars. The dressing container had like a few drops of dressing in it. I was very disappointed. The service was friendly and helpful.
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Panera Bread - Terrible my Turkey sandwich meat was old!

Panera Bread
#1073315
1.0
My Turkey meat was discolored and so wasn't my granddaughters. They charge for every little thing like cheese on your sandwich. I know old sandwich meat when I see it. Will never go back to the one in Rochester NY 14621 again!!
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I am a regular customer (5 days a week) of your store in Hyannis, MA. This morning I discovered that you have discontinued offering decaffeinated iced coffee. Considering that most Americans are struggling to control their high blood pressure, why on Earth would you...
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4.2
#1070439
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It was my first time going to Panera . I ordered online , rapid pickup, when I got to the store I asked the cashier if I could pay with my gift card instead of my Visa. She had asked if I already put my info in online , which I had, then proceeded to tell me I couldn't...
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Anonymous
Anonymous

lack of knowledge/experience/maturity/training isnt AUTOMATICALY "rudeness"

4.9
#1069293
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Last month I went job hunting, Panera Bread was on my list of employers. I filled out a paper application and spoke with the manager on duty. He advised me to "come by at 2 PM this Thursday" for an interview. I was all psyched and amped up for this interview,...
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Anonymous
Anonymous

"Then I saw a group of trainee employees...they were all mentally retarded (I'm not being mean here)..."thats uncalled for in what WAS a productive review

BettyLRL
BettyLRL

All I want is honesty, why couldn't they have had the guts to keep their word about calling? I'm a big girl, I can handle bad news when it's up front and personal. Any manager...

1.0
#1067694
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Every time i go to Panera, my cinnamon toast crunch bagel ends up with poppy seeds on it. My dad, who gets the poppy seed bagel also noticed his would have cinnamon crunch on his. We both agree it tastes absolutely disgusting! We always request that those bagels do not...
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#1066570
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On June 17 2017 we went to panera for coffee muffin, Bagel. The Manager on Duty was not doing a good job, restaurant was not clean , no coffee was told they had no regular coffee, no 1/2 cream, was told they ran out. What really up set me was she made the bagel and it...
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5.0
#1065253
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Hi, We enjoyed eating the Panera Bread foods. However, the Owings Mills location, near Wegmans, seem to always run out of coffee cake in the evening. Around 6:30pm, I walk into the Panera Bread and order a slice of coffee cake( good cake by the way) for my wife and the...
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Anonymous
Anonymous

First of all I work at a Panera in Florida and i know for a fact that every Panera in the country does this the same. The reason for this is because Panera is a corporate and ...

Anonymous
Anonymous

You need to get a life.

#1065165
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I was with my mom getting a coffee and this guy scared me and came up behind telling me to rudely move. Panera is good and all,except when it comes to mean and pushy customers. It does have some of the best food for a pro and a *** would be rude customers. I would...
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Anonymous
Anonymous

You are retarded.

I liked
  • Service and the food
I didn't like
  • Pushy and rude customers
#1062799
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