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2.7 Based on 426 reviews
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  • Customers like
    • Helpful cashier 8
    • Soup 6
    • Location 5
  • Customers don't like
    • Service 8
    • Management 8
    • Poor food quality 7

TODAY IS 9/29 AND I HAVE BEEN TO THE BREAD CO TWICE THIS WEEK AND MANY TIMES THIS MONTH. NO ONE TOLD ME I HAD A FREE BAGEL EVERY MONTH THIS MONTH UNTIL TODAY WHEN THE MONTH IS GONE. IVE NOTICED THAT A LOT, THEY DO NOT LET THEIR CUSTOMERS KNOW. I HAVE BOUGH BAGELS ALL MONTH AND NO ONE INFORMED ME. I AM REALLY THINKING ABOUT NEVER PATRONIZING THEM ON BEHALF OF MYSELF AND MY COMPANY. THE QUALITY OVERALL OF THEIR FOOD CLAIMS TO HAVE BEEN INCREASED... Read more

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go to panera bread on oaks st. for a bowl of soup.I make a special trip just for a bowl of soup. 1 bowl of chicken soup. Entire order 1 BOWL OF CHICKEN SOUP. $5.71. Get home its tomato. I would of went back but I really don't have the time to take another 20 minutes out of my life for this. Great job there you morons. Tomato soup is the RED stuff, chicken soup is NOT RED. Last time I go there. Do these careless people really believe they are... Read more

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I ordered a bowl of tomato soup and a grilled cheese with tomato on it on line so I could pick up my bag and have a seat and read and eat. First, I had no silverware so I had to walk up and ask for that. Next, I did not get my baguette, so I had to walk up and ask for that. Then, I realized I didn't have any napkins or chips, so I had to walk up and ask for that. That is when the manager came out and questioned me as to where my receipt was.... Read more

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My wife telephone ordered a lunch for us and our guests last Saturday (24 Sept.). She called me and asked me to pick it up on the way home. When I arrived at Panera 45 minutes later there was a bag waiting on the take out counter. When I took it to the cashier to pay she pointed out that the bag was marked for "Ashley" and asked if that was me. I told her no, my name is Elliott. She told me to inquire at the order counter about my order. ... Read more

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They forgot to put the turkey in my roast turkey sandwich. This in inexcusable. Will no longer go back. Indian trail N.C.

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The only reason I went to a "over priced, under valued" Panera bread was for the Chicken and wild Rice soup. Today, I got their new and upgraded version of Chicken and Wild Rice soup and it tasted like diesel fuel. It was absolutely terrible. I expressed my disappointment, so they gave me a bowl of Chicken Noodle in exchange. The Chicken noodle was worse! No flavor, mostly water, and just a disaster. I am sure they will find a way to be... Read more

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Dear my fellow panera enjoyers, I have recently tried the panera "new" Italian sandwich, I am sorry to say it was not satisfying to my tasetbuds. Unfortunately, it was smaller than the last Italian sub, it had less meat than the old Italian sub, and it had dissatfactory choped unknown substance on the bottom, with a bizarre spotted unknown white sauce. I am sorry to say I would like the new one back. Thank you and have a great day. Read more

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Please see that the Panera in Parkersburg W Virgina is clean. Could not find a clean table to sit.

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I went to go get a yogurt today I was so disappointed for $4.17 I am sure the yogurt amounted to less than 4 ounces and then the strawberries that were supposed be loaded on top where in a little container and they looked old and soggy I cannot believe that I can go to McDonald's and get this yogurt for less than two dollars but at Panera they wanted $4.17.unfortunately this is there practice on their micro green salads and some other things... Read more

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I have always loved the Asian chicken salad. Well I tried the new salad recommended in place of the Asian chicken.It was the most gross meal I have ever been served. It was so bad I threw it out. Why fix something that wasn't broken?

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