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Yes today Monday 08-14-2017 I called the south Elgin, Il store to talk to the manager Henry Desrosiers in regards to my daughters availability schedule and Henry hung up the phone. I called right back and noone answered the phone. I waited 15-20 minutes then I called...
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#1087608
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I have been a Panera Bread customer since the Greenwood, Indiana store opened. I eat there most every day and love the food and the staff. Most of them. I have rarely had a bad experience but this guy Kevin who has been a server there for a while is rude. Instead of...
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3.8
#1085604
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The manager who answered the ordering window is totally out of line and he sets a bad example for his employees. He spouts gibberish for several minutes about nothing and all we want to do is to order. There is something really wrong with him!! Beware and go elsewhere....
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Anonymous
geoff hartman

Loser Manager

2.2
#1084879
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Panera Bread - Bad presentation!

Panera Bread
#1087138
2.8
I ask for extra dressing for my salad and the showed in the dressing container in the salad. I got very disappointed by auch presentation and a bid disgusted. Please address with cooka and servers presentation methods. Thx.
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Panera Bread - Wet bread

Panera Bread
#1085766
1.7
Went through the drive in window and ordered the turkey sandwich with apples. The bread was wet and fell apart. No lunch.
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Panera Bread - Price of food and rewards

Panera Bread
#1085174
Went to Panera Bread and used my rewards never got anything off my bill If you get a full sandwich and soup without a drink it is 15 dollars with a drink it is more Bottom line food is good but price is high
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Panera Bread - Bland, overpriced, food

Panera Bread
#1083523
Ordered chicken salad w/poppyseed dressing. Tasted like fruit salad with chicken, too sweet. Chicken avocado chipotle sandwich, no flavor. Black bean soup, no flavor except salt. No spice. Good for small children and the elderly. My first and last time...
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I come to this Panera everyday, every single day but today I was in shock and I most likely will never come back again and my children DEFINITELY will not be back after the aggression we witnessed. I usually am very pleased with the service but after today I am...
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Anonymous
Anonymous

If this story is true, you should have recorded it for Corporate to review.

#1081797
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Dear Bob Russell and Darren Brown, Your immediate attention regarding my unfortunate experience at the Nanuet, Panera Bread store this morning . After requesting a larger cup of Chai tea, I was subjected to hostility, verbal abusiveness, harassment and humiliation by...
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Anonymous
Anonymous

It sounds like this person went looking to cause a scene and make trouble.

Anonymous
Anonymous

i find it hard to believe they would not serve you whatever size tea they have on the menu

East Windsor, New Jersey
#1079964
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Please rethink your southwest broth bowl ... It's so not up to your standards If you are going to do southwest, do a southwest tasting broth also it's just not working well And if it's ordered as take out separate the veggies to add later cause they get all soggy and...
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#1078779
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food is good, most of the staff is friendly and accommodating, however there are a couple of staff members that seem nice but are really condescending and rude to customers and to other employees. I hate to name names but I believe it was a woman called Maureen and man...
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Anonymous
Anonymous

w/out specifics as how the conclusion of "rude" came about, theres very little merit in this "review"

2.3
#1077602
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I WENT TO PANERA BREAD, MASSAPEQUA PARK, NY YESTERDAY AND ORDERED THE TURKEY APPLE SLAW SANDWICH TO GO. UPON OPENING THE SANDWICH AT HOME I BIT INTO A TURKEY SANDWICH WITH BACON, WHICH IS TABOO IN MY RELIGION. I IMMEDIATELY RETURNED TO THE STORE, WHERE THE MANAGER...
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Anonymous
Anonymous

After speaking with Panera coperate i learned that some Panera's are franchised, as this one. After voicing my complaint I NEVER HEARD ANOTHER WORD FROM PANERA AGAIN. WILL N...

3.5
I didn't like
  • Bad customer service
  • Service
#1073227
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July 10, 2017 Panera Bread Complaint Today I went to Panera Bread on Haggerty Road in Livonia, MI, store #1135. I have to share that I was very disappointed in the quality & quantity of the food served as well as the attitude and hospitality of the staff and manager. I...
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1.1
I didn't like
  • General manager
  • Poor
  • Amount of food or prices
#1072582
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I am a regular customer (5 days a week) of your store in Hyannis, MA. This morning I discovered that you have discontinued offering decaffeinated iced coffee. Considering that most Americans are struggling to control their high blood pressure, why on Earth would you...
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4.2
#1070439
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