Panera Bread
Reviews and Complaints
Size of my salad
I just ordered the new salad on the menu "ancient grain, arugula, and chicken salad" to go. Went home and opened the box and the box barely had anything in it.
This salad coast $9.19. I was so disappointed with it. I could see the bottom of the box .The taste was not bad but it need it some acid like orange or clementine. I wanted to call the store, but my husband wouldn't let me.
He suggested that I should take a picture and drive to the store an show them. attached is a picture of the salad
Preferred solution: Full refund
Good food, if only I got it
- Did not get all of my food
Weak Coffee
- Soup
- Coffee
Preferred solution: Stop adding so much water! Compete with your competition: Starbucks and Peet's! Please make your coffee much bolder and richer!!!
Husband developed food poisoning, employee couldn't have cared less
Husband just recently spent the night and a day in the hospital due to violently severe food poisoning (Thursday night 10/29/15) Due to the Panera Panini, The Chicken Fontaga I believe it was called (Which wasn't even the panini I had ordered, I was given the wrong sandwich). Upon calling Panera Bread the next day to let them know of the incident and that they may want to keep a heads up for more calls in the days ahead ...
The chipper young girl on the other end said "Ok thanks, bye" and hung up.... not a "Have a good Day"...not a "Oh, I'm so sorry he got sick" not an offer to refund the meal (Which I wouldn't have accepted anyhow, but would have been the expected course of action in her position).... nothing....
just "Thanks, bye!" I should have contacted a manager after that to tell someone who might have taken the situation seriously but I was too angry at her flippant response to want to deal with any other Panera employee. Panera Bread at 2352 FL-580 Clearwater Florida
Preferred solution: Let the company propose a solution
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Verified Reviewer | Sandston, VirginiaPanera Bread French Onion Soup Review from Sandston, Virginia
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it all has to do with portion sizes. what you got there, is the correct amount.
the ingredients in that salad are all very expensive.