Panera Bread
Reviews and Complaints
www.panerabread.com
Anonymous
Springfield, Missouri
Panera Bread Soup Review
Cranberry Flatbread sandwich was not the sandwich on the commercial, hardly nothing inside and the squash soup was Luke warm.
Anonymous
Visalia, California
Panera Bread Soup Review
9/27/14 Visalia CA Ordered new harvest squash soup - OUT Ordeded Cobb salad- out of avocado Ordered turkey flatbread Piaf then told OUT of spinich Unhappy customer
Reason of review:
Order processing issue
Anonymous
Panera Bread Manager Review
I quit going to the Panera in Vadnais heights, Minnesota when my friend and I were informed that we are considered Panera Bashers by the manager. I see no need to spend money at an establishment that considers me an undesirable.
Anonymous
Panera Bread - Salad Review
In a rush to get home from working late I called ahead to order 4 salads. Was give 15-20 min pickup time. Showed up 19 mins later and the order had not even been started. Mind you it was post dinner rush but the cafe was quiet, only one individual order being finished. From here the high school banter ensued. Yelling/complaining amongst employees for not having the order ready. Confusion on the line. I walked away for some space and water when the customer next to me commented "is this a joke?" referring to what was going on behind the counter. From there it only got worse however. 4 Cobb salads came missing main toppings cheese/egg/bacon employee comments about being low on avocado so only 2 salads received any and only 3 sides of bread. I've always been able to count on a consistent product until now. Wish I had spent my $34 more wisely and will forego panera at this rate.
Anonymous
Ridgewood, New York
Panera Bread Bagel Review
I am allergic to eggs so I wanted a bagel with bacon and cheese only..they wanted to still charge me for the egg..I am not paying for something I am not getting..I get home and there are 2 pieces of bacon on my bagel...really for 4.00 they are crazy ...they should have prices for breakfast sandwiches with out egg...tarpon springs fl...
Anonymous
Panera bread customers... Don't get it.
Panera bread customers are so *** spoiled. We pick up after the customers after they leave a huge mess, especially if they have children. They don't even throw down a dollar a plater for the employees. I know it says please no tipping, but dang even jamba juice, starbucks gets tips and Panera employees work a *** of a lot harder than them. How do you think your meal gets delivered to your table, run back and forth to get you an extra baguette or apple, napkins, cups, butter, etc. Also who do you think is picking up your plates and washing your dishes and throwing away your trash. You don't have to tip 20% like at most restaurants, but dang throw a person a dollar or two, a plate or person. Panera Customers are being pretty *** picky to cater to all your needs. People that have been in the service industry before usually get it, but not all. People that haven't just don't get it.
2 comments
Anonymous
Houston, Texas
Smoke House Turkey Review
I ordered the smoke house turkey that I always get. They gave me a cold cut. With no cheese and no spread. Also the dinner roll they gave me was cold and very hard. This was the first and hopefully last time I'm displeased with Panera Bread.
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Verified Reviewer | Melbourne, FloridaPositive Experience Review
The panera at the regency location had an awesome crew! Everyone working there is respectful and courteous. They staff calls you by your first name and really makes you feel welcome! I give it 5 stars!
Anonymous
Fairfax, Virginia
Dirty habits
The Panera in Clifton Va. they never change their plastic cloves!! The workers come out of the back with their plastic cloves on and who knows what they are doing in the back of the store and then coming out serving customers with those same gloves and making sandwiches and tearing bread with the same glove and then cleaning the sandwich cooker. Making salads with those same gloves someone is going to get sick!!! They need to stop this make them change their clove often, very often please, it's dirty and nasty and I love Panera but am afraid to go back because I feel it's a nasty habit and I don't want salmonellae.
Anonymous
Atlanta, Georgia
Review from Atlanta, Georgia
I just wanted to say the Panera Bread on Dutchmans Lane in Louisville, Ky. 40205 has a real good and caring General Manager his name is Jeffrey Meenach... a short story about what happened, was a guy came in to the store looking to get free food with his out of the story complaints about nothing causing a sense over nothing, because people were laughing and having a good time.... we'll it got blown all out of portion with the man.. and it ended up with the general manager who not only kept his cool, but was also very professional with the guy... he used a very professional tone not disrupt all his customers... and when it was said and done he came to each table to apologise to each and everyone of his customers ensuring that they were ok.. I wanted to tell this story because he deserve a shout out for him being so professional....
Anonymous
Walnut Creek, California
Panera Bread Sandwich Review
went to jenkintown store today. bread was stale. sandwich was terrible. i always went to this store in the past and it was always well-serviced, friendly clean. food was prepared correctly and fresh. what happened?????
Reason of review:
Bad quality
Anonymous
Atlanta, Georgia
Panera Bread - Sanitary Norms Review from Atlanta, Georgia
Employees never change gloves then handle food. Wiping their nose, hands on the counter , or making change.
1 comment
Anonymous
Cypress Gardens, Florida
Panera Bread Drink Review
I work there and I ordered food for full price and got yelled at by the girl Sarah for asking for whipped cream and a drink carrier
Anonymous
Panera Bread Soup Review
Me my mom and dad and brother were at panera and I was eating the potato soup which my mom loves so I asked her of she wanted some. She said yes and saw a ***-load of PLASTIC in my soup and then the MANAGER tried to give me a fresh bowl out of the same pot of soup. My mom got a refund and we left.
Anonymous
Coraopolis, Pennsylvania
Panera Bread Bagel Review
Cashier took our order & money & never finished our order. We had to ask for coffee cup to get our coffee. Took to long to get two bagels sliced & toasted. We were within two minutes of for our money back & leaving. The Cahier's name was Sandra. We will not be back for a long time. The panera bread store is locate in North Fayette Twp. ,pa.15275.cafe#3492.
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What part of "please no tipping!" Do you not understand? You should complain to the management, and/or quit!
If you don't like your job than maybe you should consider school so you can get a better one? What a concept, huh?!