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Panera Bread Bread Review

2.0
Details
I went to the Panera Bread in Farmington, MI, on grand river and I had the worst dining experience ever, the General Manager was so incredibly rude to me that I couldn't even eat there after my food arrived cause I was so steamed. If all Panera Bread location's and manager's are like this then I will NEVER come again!
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Review
#600886 Review #600886 is a subjective opinion of poster.
Reason of review
Poor customer service

Panera Bread - Advertisement one price ?

3.7
Details
I had lunch,i chose from the pick 2 menu,i though it was one price i would have only ordered soup.i thought i was getting a half sandwich and soup.The sandwich was poor quality very little chicken.I spoke with a manager he stats"i know the menu states one price and you are charged per item,if i hit the lottery or become rich i will change it.We did that because some ordered from the regular menu.I then told him for what i paid i could have gone to a restaurant with table service he then walked away.
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Review
#596136 Review #596136 is a subjective opinion of poster.
Pros
  • Fast service
  • Helpful cashier
Cons
  • Through toasted bagel in bag
Reason of review
Pricing issue

Panera Bread - Facility Review from Memphis, Tennessee

1.0
Details
My family had a horrible experience at the Panera Bread location at 4530 Poplar Acenue in Memphis for lunch. First they didn't get the order right by leaving an item off of the order. When my son went to the counter to say we needed the left off item the employee said 'check your plate I'm sure it was there'. When my wife went back to again say the item wasn't on the plate the employee rolled her eyes up and said she was sure it was there but would give us one. When we reported this to two managers their only response was there was a 'miscommunication' This last part shows the total lack of customer service that is indicative of this facility and it obviously runs from the managers on down. I wouldn't grace the doors of this restaurant again.
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1 comment
Anonymous
#951157

Had the same attitude from the manager Mary.she actually is the one that orchestrated the episode with my order..to me the employees act towards the customers the way the management trains them and that behavior comes straight from the company heads and owners

Review
#595517 Review #595517 is a subjective opinion of poster.
Reason of review
Poor customer service

Panera Bread Cashier Review

Ordered salad at 6 said it would be ready at 6:12 and now its 6:45 just getting salad and to find out it was sitting just behind the counter the entire time..after the cashier ask manager about it never will go back again to Patton Creek location again
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Review
#594825 Review #594825 is a subjective opinion of poster.
Reason of review
Poor customer service

Panera Bread - Overpriced

2.3
Details
Why the *** is a sandwich that doesn't even have *** cheese or meat on it $6? And the only decent ones are like $8? For a sandwich. Where each ingredient is like $.50. Don't even get me started on the pasta. $9 for a bowl the size of my fist. It's not even high-quality, amazing food; it's just average. I avoid this place at all costs. It's a shame because it's a lovely cafe place but way out of my budget for a simple lunch. I'll stick with my Dunkin $.99 bagels, which are bigger and better anyway.
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1 comment
Anonymous
#948673

I hate Panera in West Boynton. I will never give them the benefit of the doubt again.

I paid almost $8 for a tomato and mozzarella panini. It had two slices of tomato, two smaller slices of mozzarrella An a dot of pesto in the middle of the bread.

Cheap!!! Rip off!!!

Review
#593917 Review #593917 is a subjective opinion of poster.
Reason of review
Pricing issue

Alfredo Chicken Pasta Review

Alfredo chicken pasta like 9 bucks for 5 bites. What a rip off! *** this place.
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Review
#593333 Review #593333 is a subjective opinion of poster.
Reason of review
Poor customer service

Panera Bread in Miami, Florida - Lack of consideration towards waiting on line customers

1. long wait in line; to buy a cup of coffee and egg souffle (sorry spelling). 2. Ran out of coffee of choice, 3 times I have experienced this dilemma in the morning. 3. Person/s serving is busy re-doing counter displays totally ignoring customers. the attendant is very aware of the presence and customer's frustration. This is specially aggravating in the morning. 3 persons are serving this morning on the customer line, 2 servers are taking care of their clients. The 3rd person is doing the bread display. I got tire of waiting, turned around and said to this lady "thank you" and left the store empty handed. Normally I would not express this much discontent, but I was very happy I had this establishment near my house. Totally discouraging!!!!!!! store #601002 12205 Biscayne Blvd. 305 891-5021
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2 comments
Anonymous
#944114

Panera is my area is always slammed and is not the place where one goes when they want something fast (as the previous poster pointed out). Why were you nasty to the random female employee?

Had you rightfully identified her as the manager and thus responsible for the scheduled duties of those on hand? No? Then why were you nasty? Do you think the average Panera employee decides for themselves what their position duties are?

NO, they do what they are told. Basically, you were nasty to someone who was not empowered to do anything about your frustration and you probably really set the tone for the rest of the day.

Good job! Maybe you better stick to a fastfood drive-thru from now on.

Anonymous
#944052

Dude, seriously? You're copping an attitude because Panera Bread took too long in the morning?

Panera Bread is *not* fast food. I've never walked into one of those stores and waited less than 15 minutes behind all the entitled hipsters, brain-addled retirees, and upscale yuppie *** taking forever to decide which one of their "three favorite coffees" they wanted... even though they just waited 15 freakin' minutes behind the people in front of them and, apparently, never looked up at the danged menu.

Therefore, the first place that comes to my head when I need a 5-minute coffee on the way in to work is definitely NOT Panera Bread. It's Mickey-Ds, Dunkin', even freakin' Starbucks.

Panera is definitely a "oh, I don't have to be to work for like an hour and I don't want to wake the wife" proposition or a "it's Saturday morning and I have no place to be" proposition.

So sorry they couldn't open a third register to accommodate special little you...

either wait in line civilly and, for God's sake, figure out what you want during that time, or take your money elsewhere. Suck it up, *** and live like the rest of the 99%.

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Review
#593071 Review #593071 is a subjective opinion of poster.
Pros
  • Fast service
Cons
  • Order takes too long
Reason of review
Poor customer service
Preferred solution
.01

Panera Bread in Louisiana - About employment

My husband worked for this company for a short time,he didn't pass his DOT physical he was told he needed a stress test.My husband told he had 30 days to get a stress done they lied to him they let my husband go.I wouldn't dare think of supporting their stores the cookies are nasty as *** I found the dough was undercooked.I would rather buy from Super 1 or Meche's Donuts.I am glad my husband is know longer with this company!I wouldn't recommend this company to anyone or the food.The food items are not healthy for anyone who has heart disease that's for sure.
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1 comment
Anonymous
#943698

Sour Grapes. The only reason you brought up the other complaints up is because your husband didn't get the job, therefore, you felt it was necessary to do a bunch of other whining.

As far as the food items not being healthy for anybody with heart problems, I'm sure that could be said about any restaurant and most of the meat products a person buys in grocery stores, along with the processed vegetables, breads, etc. If you want to eat really healthy you have to raise and prepare your own food.

I am also sure there is more to the story of why your husband was fired, than you are telling or for that matter that he told you. Also if your husband is a mature male, why isn't he doing his own complaining?

Review
#592980 Review #592980 is a subjective opinion of poster.
Reason of review
Awful company

Panera Bread Sandwich Review

I go everymorning to get a breakfast power sandwich but it is always different thanks to having different people online not paying attention how I want it put this boy to stop joking around he screws up a lot while the older lady pays more attention to me then these freaken kids love my bread toast with enough bacon.
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Review
#592488 Review #592488 is a subjective opinion of poster.
Reason of review
Poor customer service

Panera Bread Salad Review

2.4
Details
I orderedca chicken salad with extra bacon to go and when i got home there was no chicken. So i called the store on gravios and was told that she only rang me for a salad with bacon who just orders that??
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Review
#591948 Review #591948 is a subjective opinion of poster.
Reason of review
Order processing issue