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Panera Bread Frontega Chicken Panini Review

My issue is that I was in New York and to have lunch and fontaiga sandwhich was poorly made with about 1oz meat and no cheese. baileymichael92@,yahoo.com
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Review
#552794 Review #552794 is a subjective opinion of poster.
Reason of review
Bad quality

Panera Bread - Soup Review

2.5
Details
Panera bread in Hagerstown. 10/29, 430P/ ordered two Large soups (indicatedsize with my hands ie this big-was not paying attn when paying billIfood rec'd was2 indiv portion/ Assoc seemd disturbd/ssnt me 2 manager, who bruskly took back my food, did NOT RETURN MY PAYMT (APPROX 10$ of 1st bill, then chargd me addit 13$ for corrected order, but disturbed when I asked how hecame to the figure (people in line), always something wrongg w order @this Panera
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1 comment
Anonymous
#892953

Visited Montclair NJ location. Seated was a man with his bare feet on a table, shoes and socks removed.

Not one employee or manager said a word to this individual.

I sat watching for an hour. Good thing I only had coffee or I would have choked.

This is disgusting.

Review
#552010 Review #552010 is a subjective opinion of poster.

Panera Bread - Review in Cafes, Restaurants and Bars category from Odenton, Maryland

2.2
Details
Store 3773 was a disgrace last evening at 7:30pm. Dirty napkins on the floor and on tables. Tables not wiped down. Very uninviting! Just walked in store from bad experience last evening and yesterday's newspaper was sitting in my booth. The floor has not been vacuumed. You would think this store has been open all night with the condition of the floor this morning at 6am. The management seems to be slipping here. Staff need to get back to basics!
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Review
#551349 Review #551349 is a subjective opinion of poster.
Resolved
3.7
Details
Panera Bread - Nearly 10 minutes to make a breakfast sandwich

Update by user Dec 11, 2014

Panera resolved this and gave me money on my card. I have seen better service over the last couple of months. I would like to mark this issue as resolved.

Original review posted by user Oct 27, 2014

I ordered from a very nice cashier at 7:57am the new eggwhite avocado spinach sandwich and a large coffee. I...
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7 comments
Anonymous
#1156250

It looks like they got some money out of their "complaint" which is clearly all they were after since now the 10 minute wait was no big deal at all and they consider everything "resolved." Lol!

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Review
#550945 Review #550945 is a subjective opinion of poster.
Pros
  • Friendly and helpful cashiers
Cons
  • Order takes too long and deceptive
Reason of review
Poor customer service
Loss
$4
Preferred solution
Let the company propose a solution
Tags
  • panera slowservice
1.5
Details
So excited to go to the Gallatin site for birthday and then to be so disappointed. Had to wait to order while the staff looked at jewelry being sold by someone that walked in in front of us. Finally we ordered. I was asked if "chips were Ok?" as if anything else...
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Review
#550544 Review #550544 is a subjective opinion of poster.
Cons
  • Dirty slow poor quality of food
Reason of review
Not as described/ advertised
Preferred solution
I want nothing. I just want Panera Bread to know how bad the Gallatin site is and that it makes me question Panera as a place I want to continue to patronize

Panera Bread - Bad Service (Woodstock, GA 30189)

3.8
Details
I go to Panera Bread on a weekly basis. Today, I ordered a sandwich (that wasn't very good). I asked the worker if I can have a small container of the sauce that came on the sandwich. The worker then handed me the sauce with an attitude. The workers (except for one) was very unprofessional and disrespectful. Panera, if you want to stay in business. Check your employees. This is not the first time I experienced bad attitudes from the employees who make the food. I don't want to spend my money on bad food and bad attitudes. Everyone has their days but this ridiculous.
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Review
#550471 Review #550471 is a subjective opinion of poster.
Pros
  • Cashiers are nice
Cons
  • Food preps are horrible
Reason of review
Poor customer service
Loss
$8
Preferred solution
Let the company propose a solution
Tags
  • Horrible Smokehouse Turkey Panini

Panera Bread Sandwich Review

3.0
Details
Turkey cranberry sandwiches were simply insulting. I never return food, but this was a must. But I absolutely believe the sandwiches are made this way per corporate direction.
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Review
#550470 Review #550470 is a subjective opinion of poster.

Food Variety Review

Love panera but very disappointed today. Hate they no longer serve baguettes with meal. Service was much less courteous and friendly than before. They didn't even ask what side we wanted with kids meal just added yogurt. Hope they change things back to what they were before.
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Review
#548669 Review #548669 is a subjective opinion of poster.

Panera Bread in Olney, Maryland - Dirty bathroom terrible sandwich.

1.8
Details
I ordered the turkey sandwiches with cranberry dressing to go...when we opened it in the car 5 minutes later it was soggy and the sauce was watery. .two leaves of spinach and a tiny piece of Turkey. AND..for the second time in a week, the ladies room had water all over the floor and the bin was filled with dirty paper towels..this was at about 12:45 last Thursday in Olney 's. You need to do better...It is so hard to find parking there...and too many other places to eat to put up with this service..AND they forgot the chips!
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1 comment
Anonymous
#886786

Gee here's a solution, take sandwich back and ask to speak to a manager. They would have made it over.

The builds for the sandwiches are specific, all cafés should be following them correctly. As far as parking is concerned, that's not Paneras problem, the store is located in a shopping center, get over it. Really, for the second week, the floor was wet in bathroom, OMG, WTFE!!!! People wash their hands and the water drips while getting paper towels, sorry no floor mats available.

It's a trash can, it's supposed to have dirty towels in it....duh! Sorry that the bathroom butler wasn't available to you that day.

Seriously, people need to stop complaining about the stupidest stuff. Makes people like me want to come over to your house and point out EVERYTHING that I am sure is not clean or is out of your control.

Review
#547741 Review #547741 is a subjective opinion of poster.
Pros
  • Location
  • Fast service
Cons
  • Eanliness
  • Food service cleanliness
  • Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Panera Bread - Butter Review from Walnut, California

4.1
Details
What's up with Panera going super cheap with their butter? They serve meals w/ rolls but never give you butter. You must ask for it. If you are lucky they bring you two pats. Usually just one. Seriously?! Who served rolls w/ no easy access to butter?
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1 comment
Anonymous
#1168445

Seriously ! If I don't ask for any I MAY get 1 - if I ask for a couple I get none - its all of them all the time - do the employees get a bonus or something if there is not much butter used ?

Im going to start asking at the window after they hand out my order, it will slow them down and probably *** them off more but what can a butter eater do . Bad customer service and usually bad mood , seems like they are trained to hurry and herd customers thru the line !?

Review
#547624 Review #547624 is a subjective opinion of poster.