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2.0
Details
I ate at Panera Bread in Livonia, MI (Haggerty/8 Mile) on Friday, October 17th. I placed a "to go" order and sat down and waited. I was observing the dining room and couldn't believe my eyes! A Panera employee wiped down the seat and the proceeded to wipe down the...
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3 comments
Anonymous
#886797

Uhm, seriously, fecal/urine on seats, are diners sitting down naked?!?!?!? The solution that is used kills any bacteria and can be used on both table and seats.

Panera doesn't use bleach except maybe in their drains in back of house. IF you are soo worried about viruses and diseases please don't EVER leave your house. Also, those $1 bills you have are the dirtiest ever since they have been in a strippers crotch or used to snort that cocaine.

You know just climb into that bubble and bounce off a cliff or something. FTLOG!!!!

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Review
#547617 Review #547617 is a subjective opinion of poster.
Cons
  • Dirty restaurant
Reason of review
Gross/dirty tables
Loss
$8
Preferred solution
Full refund

Panera Bread in Ellicott City, Maryland - Not as advertised

3.0
Details
Gone to this restaurant several times as I considered it "clean food". I hadn't been in a while and decided to go so I could get the advertised turkey,cranberry and squash soup. It was a total disappointment.as the turkey was not cut thick slices as shown, three to be exact, but shaved; what appeared to be processed meat. Not one cranberry, but looked like drizzled cranberry juice. The soup was not panerra quality. To top everything off he offered me a cookie. I'm diabetic so of no value. Said he had gotten a lot of complaints.insulted my intelligence by saying it was the panini equipment that smashed the turkey and cranberries. Really. It was not panini. Ok I left and before I got home, got very sick. Was sick all night into the next day. I will now hesitate to go again. Told my 53 year old daughter about it and found out the same happened to her. So disappointed. Jean surowiec
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Review
#547322 Review #547322 is a subjective opinion of poster.
Cons
  • Getting sick from food
Reason of review
Bad food, not as advertised and made me very sick
Loss
$1500
Preferred solution
Monetary compensation for making me sick and not being able to do my work.

Untasty Bread Review

Horrible sub par roll instead of tasty baguettes. Thought you specialized in bread and quality.
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Review
#546961 Review #546961 is a subjective opinion of poster.

Panera Bread Soup Review

I am disappointed that baguettes are no longer offered. Getting a bun with my soup was a surprise and not very satisfying.
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Review
#546412 Review #546412 is a subjective opinion of poster.

Panera Bread - Panera's lack of concern about customer & employee safety

1.0
Details
I made a complaint about the store manager re-shelving food & cups that had fallen on the floor. He also threatened the employees that he would force them to drink from the dirty cups if they threw them away. All Panera is doing is contacting this same manager & telling him to look into it! They should have his supervisor & higher ups investigate, but that is company policy. I am sure this manager is going to have a talk with himself about threatening his employees. I can see that Panera is only concerned about money & not health & safety.
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Review
#546271 Review #546271 is a subjective opinion of poster.

Panera Bread - Sandwich Review from Kenosha, Wisconsin

I went through the drive thru in Kenosha on 10/13. Check number 1354304. Ordered a smoke turkey sandwich but got a grilled cheese. I phone and complained and was told that they will send me a coupon for $5.99 in the mail. This is not acceptable as I don't have a sandwich to eat now. I am allergic to cheese and would have expected at least a refund for 2 sandwiches At least. The lady that spoke with me was called Alexis. My email is dloots@wi.rr.com. Phone 2623274337. I would like to discuss.
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3 comments
Anonymous
#894520

Gee so they made a mistake and offered you a refund for 6 bucks but that's not good enough it has to be for at least 2 sandwiches? At least?Apparently some people cannot be pleased whatever they do

Anonymous
#884299

Does mommy know you are sharing personal info online. I ask because you seem to be acting like a second grader.

I agree with the other poster that you are not entitled to two free sandwiches when you only paid for one. You said two sandwiches at least? I have a feeling you want more. Give them a break this is not a food kitchen, it is up to your mommy to give you free food not Panera Bread Company.

If she is not feeding you and you need to beg for free food you should tell a teacher, who will contact Child Protective Services, or you can call them self to tell them that mommy is not feeding you and you have to beg for free food from restaurants, more than what you spent. I would also remove your phone number from this site if I could before mommy grounds you from using the PC for posting personal information.

Anonymous
#884297

So you only paid for one sandwich and want a refund for two. Why not get a job so you do not have not have to beg for free food.

You only paid for one sandwich and you are not entitled to get a refund for two.

You should be lucky they are giving anything. Your parents obviously did a poor job of raising you if you are going to beg for more than you are entitled to.

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Review
#546059 Review #546059 is a subjective opinion of poster.

Panera Bread - Soup Review from Helotes, Texas

The waiting in line?? what line? No one had a clue . I then asked how large is a whole sandwich? Again it was a struggle to order, THE cashier was asked about soup . Her comments were we have broccoli and cheese ? But I could. Reach THE board to add to the menu! I was shocked when I got what u call s meal less than an ounce of Turkey what a joke I had to laugh before I screamed 35.00 dollars lunch for TWO.
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Review
#544677 Review #544677 is a subjective opinion of poster.

Panera Bread in Ann Arbor, Michigan - Dirty food & cups

1.0
Details
It was at an Ann Arbor, MI Panera. An employee dropped some pastry on the floor while stocking the shelves. The manager told the employee to just put in on the shelf to sell! Another time, cups fell on the floor & the same manager told the employee to put the cups back in the stack. Next, the manager threatened all employees present that if anyone threw those cups out, he would go into the trash & force that employee to drink from one of the cups. It seems that the higher ups don't care. They refuse to take action or say "We will talk to that manager," but no action is ever taken. His comment to the employees constitutes a physical threat. But as long a Panera makes money, making customers ill is not a big deal!
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Review
#544615 Review #544615 is a subjective opinion of poster.
Reason of review
Restocking dirty food & drinking cups
I went to the junction rd madison wi Panera on 10/9/14 the person taking my order was named Helga she has absolutely no personality and no patience bordering on rude my latte order was spoken to the person making drinks who was more interested in taking to the...
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Review
#544601 Review #544601 is a subjective opinion of poster.

Panera Bread - Dirty spoons

I went to Panera in Lynnfield Ma for the second time last night. I ordered a half sandwich/half soup. When I went to pick up my order I noticed that the spoon was dirty. I asked for another spoon. My response was that it was clean, this is the way they come out of the dishwasher. She gave me another spoon. She said that if I wanted to complain, I could tell the store manager or the dishwasher. Three weeks ago, I did complain to the manager about the spoons. Look what it did - nothing! Also, the first time I was there the bathroom was a mess. I also complained about that. It is a new store in a new mall. I think there should be more quality control there. First impressions to a customer make a big difference!
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1 comment
bigsam
#882328

I can't understand why so many folks complain on this site about dirty restaurants, hotels, stores etc., but there is rarely any indication that they took the time to contact the local health department and complain so that a health inspector will go to check the situation. Most businesses are far more concerned about being inspected than they are about losing a couple of customers who checked out sites such as these.

Review
#544345 Review #544345 is a subjective opinion of poster.