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Panera Bread in North Babylon, New York - Long wait, inattentive incompetent counter help

1.0
Details
Entered n.babylon,new york store at 6:00 pm on sept. 23, 2014. Two employees on counter. People in front of line I chose were slow. They finally got their order in and the clown does not ask me for my order but walks away . I am waiting for him to return and a 3rd employee starts taking the order of a couple who walked in behind me. The third employee finishes up and takes two girls who came in after me. The clown who was supposed to take my order never came back but was watching me stand there. Fed up I walked out. This is not the first time I have experienced inattentive and incompetent clowns behind the counter in this store but it will be the last. My wife and I dined there at least once every 10 days. No more. This store needs a single feeder line to take the next customer in line and has to train their incompetent counter kids on how to treat customers properly.
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Review
#537796 Review #537796 is a subjective opinion of poster.
Reason of review
Poor customer service

Panera Bread Sandwich Review

went to jenkintown store today. bread was stale. sandwich was terrible. i always went to this store in the past and it was always well-serviced, friendly clean. food was prepared correctly and fresh. what happened?????
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Review
#537253 Review #537253 is a subjective opinion of poster.
Reason of review
Bad quality

Panera Bread Bagel Review

I am allergic to eggs so I wanted a bagel with bacon and cheese only..they wanted to still charge me for the egg..I am not paying for something I am not getting..I get home and there are 2 pieces of bacon on my bagel...really for 4.00 they are crazy ...they should have prices for breakfast sandwiches with out egg...tarpon springs fl...
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Review
#536792 Review #536792 is a subjective opinion of poster.

Panera Bread Drink Review

I work there and I ordered food for full price and got yelled at by the girl Sarah for asking for whipped cream and a drink carrier
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Review
#535011 Review #535011 is a subjective opinion of poster.
1.0
Details
Yesterday in Redmond Washington at 7:18 I have never seen a worse product slow delivered poor quality sandwich in all my years of eating at Panera. If there were four dime sized pieces of meet on the Whole Turkey Cranberry Bread it would be saying a lot. It is...
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1 comment
Anonymous
#1719616

Yes Panera in New Jersey also has gone downhill, prices keep increasing, portions are smaller not same quality these restaurants will close if something is not done soon

Review
#534678 Review #534678 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$10
Preferred solution
Let the company propose a solution
I just wanted to say I haven't been to a Panera Bread in a while, probably at least 6 years. I really had no desire to go in the past, but today I decided to give it a shot and try the food again. I had never remembered the prices being too outrageous and the food was...
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31 comments
Anonymous
#1755767

I haven't been to Panera in long time, but I was running an errand on my lunch, and they were right there, so I stopped in. I Just got a cup of chili.

It was $6.49. I was in shock. I asked if I could get some cheese sprinkled on top, they said that would be an extra $1.20. I said I didn't want the chips that came with it, could I have the cheese included instead.

They said no, the chips are free, if you don't want them, you don't save any money. I asked if they have soup cracker, they said no, they don't have crackers. I asked for a manager, and she did substitute the cheese for the chips, so I didn't have to pay the extra $1.20 for a sprinkle of cheese. But still, $6.49 for a watery cup of chili?

The cheese they gave me was about a teaspoon full of cheese. Very very small amount. It disappeared as soon as I put it in the chili. Never again.

I will not shop there again... ever.

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Review
#534049 Review #534049 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$15
Preferred solution
Price reduction
Ordered two breakfast sandwiches with bacon to go. Received one with sausage and one with ham. I live nearby and used to go on a frequent basis but it seems that the employees need more training; especially in listening to what the customer wants. There seems to be too...
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1 comment
Anonymous
#886816

Lets just give the employees the benefit of the doubt here. The orders you picked up may not have been yours to take.

The employees on the line just need to read their screens when the order pops up. Maybe the cashier didn't plug it in correctly, did you check your receipt?

If it was the employees error, NO BIG DEAL, they would have made new sandwiches, NO PROBLEM!!!! Hey, they're humans, errors are going to happen from time to time....get over yourself!!!

Review
#533974 Review #533974 is a subjective opinion of poster.

Panera Bread Soup Review

Me my mom and dad and brother were at panera and I was eating the potato soup which my mom loves so I asked her of she wanted some. She said yes and saw a ***-load of PLASTIC in my soup and then the MANAGER tried to give me a fresh bowl out of the same pot of soup. My mom got a refund and we left.
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Review
#533859 Review #533859 is a subjective opinion of poster.

Panera Bread - Worst visit ever!

Panera located at 11111-39 San Jose Blvd, Jacksonville FL, Store #0767. One would think that out of TWO pitchers of half-and-half, at least ONE of them would have something in it besides air. When I took both pitchers to the counter and asked for some, one would think you would be thanked for bringing it to their attention and not treated like you were making it inconvenient for them! This location NEVER refills these things. The store is ... dirty. Do any of the employees ever look DOWN and see that the floor is disgusting?! Oh ... and when an order is delivered to the table, the silverware should be ... CLEAN! It should NEVER have dried food from a previous use stuck on it! I'll find another location near me to visit in the future ... maybe.
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Review
#533838 Review #533838 is a subjective opinion of poster.

Panera Bread in Fairfax, Virginia - Dirty habits

The Panera in Clifton Va. they never change their plastic cloves!! The workers come out of the back with their plastic cloves on and who knows what they are doing in the back of the store and then coming out serving customers with those same gloves and making sandwiches and tearing bread with the same glove and then cleaning the sandwich cooker. Making salads with those same gloves someone is going to get sick!!! They need to stop this make them change their clove often, very often please, it's dirty and nasty and I love Panera but am afraid to go back because I feel it's a nasty habit and I don't want salmonellae.
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Review
#529540 Review #529540 is a subjective opinion of poster.