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Panera Bread - Sanitary Norms Review from Atlanta, Georgia

Employees never change gloves then handle food. Wiping their nose, hands on the counter , or making change.
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1 comment
Anonymous
#874277

I love eating inside Panera Bread. But taking away is totally different.

I picked 2. Soup 1/2 of size in house then taking out, same price. Need bigger containers. I had Turkey Cranberry Flatbread Sandwich.

I kid you not.

one piece spinach, one cranberry, one *** side turkey piece. Very sad.

Review
#528671 Review #528671 is a subjective opinion of poster.

Panera Bread - Poor Customer Service Review

I went to the panera bread store in wr with my mother. I ordered my meal with specific items on the side. I went to the pick up window only to hear the employees complaining about making my order. I visit this restaurant very often and usually order the same thing every time. They should want ti make the customers happy and make their order the way they want it. Not happy about the experience and may not visit this place again.
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Review
#528369 Review #528369 is a subjective opinion of poster.

Panera Bread Bagel Review

Cashier took our order & money & never finished our order. We had to ask for coffee cup to get our coffee. Took to long to get two bagels sliced & toasted. We were within two minutes of for our money back & leaving. The Cahier's name was Sandra. We will not be back for a long time. The panera bread store is locate in North Fayette Twp. ,pa.15275.cafe#3492.
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Review
#528033 Review #528033 is a subjective opinion of poster.

Panera Bread - Review from Atlanta, Georgia

I just wanted to say the Panera Bread on Dutchmans Lane in Louisville, Ky. 40205 has a real good and caring General Manager his name is Jeffrey Meenach... a short story about what happened, was a guy came in to the store looking to get free food with his out of the story complaints about nothing causing a sense over nothing, because people were laughing and having a good time.... we'll it got blown all out of portion with the man.. and it ended up with the general manager who not only kept his cool, but was also very professional with the guy... he used a very professional tone not disrupt all his customers... and when it was said and done he came to each table to apologise to each and everyone of his customers ensuring that they were ok.. I wanted to tell this story because he deserve a shout out for him being so professional....
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Review
#527938 Review #527938 is a subjective opinion of poster.

Panera Bread - Cream cheeze spread listed wrong

1.7
Details
on the panera website under make an order, it lists Chive Onion cream cheese in 8oz. tub.. when I went to the store and ordered the chive onion tub it said LowFat one...not regular..as is mentioned on the website order form..I got my money back.. Every time I've been at Panera something is wrong. Hard to believe that AuBonPan is the owner.. I tried to go online and post a comment but couldn't find any any..another missing link in their corporate handling a comment. also, I wanted some sesame bagels and they were all out of them
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1 comment
Anonymous
#864102

Not owned by any company! Only regular cream cheese IS plain, all others are low fat

Review
#527894 Review #527894 is a subjective opinion of poster.
Reason of review
Poor customer service

Panera Bread Manager Review

At the maple Grove store I was asked by the manager to go to the back of the other line. I did and other customers came in and filled the line I had left and we're served . While I waited. I called to complain and got the same manager who had asked me to move. She said she would do the same thing next time. How rude. I and my family won't be back and I will tell everyone how I was treated.
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Review
#525199 Review #525199 is a subjective opinion of poster.

Panera Bread - Salad Review

In a rush to get home from working late I called ahead to order 4 salads. Was give 15-20 min pickup time. Showed up 19 mins later and the order had not even been started. Mind you it was post dinner rush but the cafe was quiet, only one individual order being finished. From here the high school banter ensued. Yelling/complaining amongst employees for not having the order ready. Confusion on the line. I walked away for some space and water when the customer next to me commented "is this a joke?" referring to what was going on behind the counter. From there it only got worse however. 4 Cobb salads came missing main toppings cheese/egg/bacon employee comments about being low on avocado so only 2 salads received any and only 3 sides of bread. I've always been able to count on a consistent product until now. Wish I had spent my $34 more wisely and will forego panera at this rate.
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Review
#524521 Review #524521 is a subjective opinion of poster.

Panera Bread Salad Review

I purchased a Greek Salad and they didn't include the dressing. Also, the salad has a lot of black pepper and it's burning my mouth. Unfortunately, I don't have time to drive back to South Bay and return it. Very disappointed.
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Review
#523932 Review #523932 is a subjective opinion of poster.

Panera Bread in Carmel, Indiana - Mess up with my order; bad customer service

I purchased the dozen bagel deal on Tuesday(8/19/2014) only to find out there were only 10 bagels in the bag after I got home. I returned to the store and talked with the store manager, he listened to my story showing no emotion what so ever the whole time I was talking, then he stared at me and said "so what do you want!", YEAH, No apology, No explanation, NOTHING, but "what do you want!", as cold as ice. Yeah, what do I want? How about I want my missing bagels! How about " sorry for the convenience"? I guess I will want to stat away from this store from now on.
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1 comment
MattD78
#859333

So how do they know you didn't eat them or give them away and just say "I'm missing two bagels"? If it's half an hour or more when you come back there's no way for them to know what happened to those two bagels. I know I'd want you to count your bagels before you leave.

Review
#523919 Review #523919 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Panera Bread - Commercial Review from Wall Township, New Jersey

Me and my boyfriend saw an awesome commercial for the Thai chicken flatbread and we were so excited to go try...we arrived at the panera bread in ocean township around 2:00 pm we were told they ran out of flatbreads and offered a disgusting alternative...I have never been so unhappy...how can you put a commercial on tv and not have the product!!! Telling everyone I know about this and really turning people off!!!
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2 comments
Anonymous
#859049

I definitely believe this complaint was written by a child. Isn't there a minimum age for utilizing this site?

If not, there should be.

Sweetie, it's a new item. People want to try it.

They ran out. It happens and you will learn that once you are older and legally able to work in the adult world.

I can't imagine what sort of friends you have that would be remotely interested in hearing about their local Panera running out of something

Anonymous
#858972

It is my guess by your spelling, grammar and lack of logic that you are a child so let me explain things to you. The reason they advertised the flatbread is it is something they sell.

The reason they did not have any was because it was sold out. I don't know how to explain this simple concept to a eightyear old but I hope you understood at least a little better after reading my reply.

PS you are too young to have a boyfriend. Unless you mean a friend who is just a boy rather than romantically.

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Review
#523693 Review #523693 is a subjective opinion of poster.