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Panera Bread - Soup Review from Ocala, Florida

I was just at the Panera on S.W. College Rd...I ordered the largest frwnch onion soup, 2 baguettes, EXTRA CHEESE and an iced green tea! The General manager said he would put my extra cheese in a container (so to my knowledge, the regular cheese would have already been placed into the soup) because I thought it would be the better way to evenly distribute. When I got home and started to dispense the soup, I found no cheese at all in the soup itself! I then called to see if he could possibly rectify the situation and he proceeded to tell me he put ALL of the cheese in my "extra side of cheese " container. I love Panera, they have amazing food, but it is pretty expensive in these times and all I wanted was for him to say he would give me a new container of soup with the cheese in it. I am not a person that complains, but when I pay as much as I did for what I expected and didn't receive, it makes me more than upset!
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1 comment
Anonymous
#886831

OMGjust put the cheese in the soup when you got home!!!! On takeout orders, they're not allowed to put the cheese in the soup, per the people who made up the takeout menu.

Was it really that horrible an experience?!?!? Be lucky you got the extra cheese at all.

A horrible experience would be is if you went thru the McD's drive thru to get the hamburger meal and get home to find no hamburger on your sandwich!!!! Just ketchup, mustard and onions!!!

Review
#504874 Review #504874 is a subjective opinion of poster.

Panera Bread - Bread Review from Greensboro, North Carolina

I went to the West Wendover store in Greensboro North Carolina and had a terrible experience. The coffee was cold. I ordered an Asian chicken salad and there were no cruton things on it so I took it back up and asked for some in a small cup and they said "oh we ran out" what a terrible lack of communication. I wouldn't have bought the thing if I couldn't get exactly what I ordered. Also, I got a bagel the other morning from the same store. The man was tall and bald and said two things to me the entire time "panera card?" And "yes cream cheese is extra" THIS is absurd and *** me off to no end if I'm going to pay almost two dollars for a bagel a cream cheese should come included? Atleast one cream cheese? Are you trying to literally squeeze every penny out of customers possible? I will not be returning. Which is very unfortunate because I was a regular when I didn't live near the West Wendover store.
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Review
#503221 Review #503221 is a subjective opinion of poster.
Went into store located in downtown Des Plaines at 8:10 p.m. After being at the library for a program. My cousin suggested that we go for coffee at Panera, which we could walk to. I ordered coffee and a carrot cake cupcake. I always drink decaf coffee, due to high...
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3 comments
Anonymous
#1511346

Actually it’s always Luke warm which is worse

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Review
#502860 Review #502860 is a subjective opinion of poster.
Loss
$3
The Panera bakery on Hamilton Boulevard in Allentown/Trexlertown had its doors open at 5 AM on Monday morning. I obviously have a early morning meeting and I'm grabbing bagels which is the last time I will do so at Panera. One of the gals sees me and goes into mild...
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4 comments
Anonymous
#1722764

I was at Panera in Farmington mi at 3 o'clock. No bagels at all.

Very disappointed. Maxine weingarden248 2543327

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#499098 Review #499098 is a subjective opinion of poster.

Panera Bread in Melbourne, Florida - Multigrain bagels taste awful

I am a frequent diner at your stores. I often buy multigrain bagels and the last batch i bought had a horrible flavor. Have you changed the recipe? I am totally upset by this. Id likea whole grain bagel that tastes like your whole grain bagettes. Im afraid your pasteries arent as good as i remember them to be. Does this have anhything to do with removing transfats or another kind of fats? I love your breakfast souffles, especially the artichoke and spinach. I also love your eggwhite sandwiches. My husband and i eat breakfast at your bakeries at least twice a week. We love the ambiance and are especially fond of the classical music in the background.
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1 comment
LTCC
#827406

And this review is based on........one bad visit.....bad batch of bagels? Is it possible they had a bad day in the bakery? Did you discuss this with the management.......

Review
#497610 Review #497610 is a subjective opinion of poster.
Loss
$20
I use to go to Panera faithfully every week until I stopped last year because Panera Bread has a problem with disabled people and Headquarters tried to rip me off and I fought them over it. They advertise a free birthday treat which they will not honour (honour is...
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6 comments
Anonymous
#857184

Items are given at random I've had several free items and several dollar offs I make 30 thousand a year so far from wealthy.

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#494382 Review #494382 is a subjective opinion of poster.
Tags
  • Bigotry elderly disabled
  • Panera Headquarters

Panera Bread in Columbus, Ohio - Luke warm coffee and no pecan's.

My coffee mild roast was luke warm brewed at 6:55. told cashier about it at 8:45. She made a new pot. I also got a pecan braid, which there were no pecan's. I check the tray in the display and who ever baked the braids forgot to put pecan's on all of them. I told the cashier and she said she could go and get me a pecan from the back and give me. The younger of the two male shift managers was using a loud voice talking to a female employee about things not related to the job. The tray was still in the display when I left. 9:15. Visited the grove city store June 4,2014 order number 377 8:13 am.
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#493520 Review #493520 is a subjective opinion of poster.
Visited your Port Jefferson Station Café (4077) for the first time on 5/29/2014. The store was clean and seemed to be organized. The order taker was very pleasant and helpful. I ordered a cobblestone pastry which the display indicated was new and improved. I bought...
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3 comments
Anonymous
#853069

I purchased 3 loaves of cobblestone bread at Wal-Mart. I found mouse turds stuck to the slices.

I was so mad, and I ate bread out of that loaf.

I did not find the turds until I hit the middle of the loaf. Cobblestone should be shut down.

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Review
#492767 Review #492767 is a subjective opinion of poster.
Loss
$3

Rotten Lettuce Review

Store #1112 is dirty, staff has become rude to everyone and the quality of produce is below substandard. Rotten lettuce old tomatoes and stale pastry. I'm done with them
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Review
#489991 Review #489991 is a subjective opinion of poster.

Bad Customer Service Review

The pest pasta I ate at the SF location was absolutely vile! What's worse is when I called to complain not only did the store manger jessica give me the worst customer service ever but hung up on me! Can anyone help me reach corporate?
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Review
#489172 Review #489172 is a subjective opinion of poster.