Latest review first
I was just at your New Hyde Park location for breakfast today (Sunday, June 24th) and I was extremely disappointed on several counts: 1) The caffeine-free Diet Pepsi fountain was broken. I alerted an associate and waited 15 minutes. Nobody fixed it. Then I went to the...
Panera Bread in San Jose, California - Panera restaurant - San Bernardino
Fed up with standing in line to put in an order while people at register chit chat, chit chat with others. Fed up - walked out today and took my biz elsewhere. I was in Panera on 6/1/12 in San Bernardino on "Hospitality" (ironic name)..kept waiting, waiting while people at register wasted time making small talk with others or left register all together to run other errands. Walked out and went over to SubWay where treated much much better. If Panera doe not have time for customers in line waiting to place an order, I'm sure another restaurant does!
Panera Bread - Elizabethtown KY
I went to the Panera Bread location in Elizabethtown, KY and ordered three sandwiches with soup, three cookies and three pastries. When I got home - the cookies and pastries (over $14) were missing. I called the store and spoke with the manager who said they definitely forgot to put the cookies and pastries in the bag. Since I live a long way from the store returning the same day was no an option. The manager said the only thing she could do is offer me a coupon. Since when is a coupon considered a refund when a business fails to do their job? I guess I will call the bank on Tuesday and see what I have to do to deny part of the charge.
on 1/10/2012 shopped at Panera Bread on Woodbridge Center Dr. in Woodbridge NJ. I opened the bag in my office and put a knife through the bun I purchased, here came out a 10' long black hair. I called the store manager, without any apologies, she asked me to go back so...
I went to Panera stood there for a few minutes and the lady at the counter never asked to help me. Two minutes later a caucasion man walks in and she immediately looked over me asking to assist him. The man was embarassed she did that and let the clerk know I was...
I was at the store in Port Orange,FL and purchased coffee and sweet roll. As I went to a table I tripped on the electric cord a customer had strung between the table and the all, directly across the aisle. I have difficulty walking because of a foot injury and...
My Panera's in Palm Beach has posted on the menu: "You Pick Two -- $6.79" Meaning you can choose any two of your choice of sandwich, soup, salad. So I asked for the "Pick Two" special, placed my order, got my change (without counting it) and now...
My last visit to the Panera in Wilmette, Illinois I ordered the vegetable soup. When they served it I asked for a few sprinkles of Parmesan cheese on top. The store manager named Mike told me I would have to go back in line and pay $.65 for the sprinkles and that it...
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