Panera Bread
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Manchester, PennsylvaniaPoor Customer Service/Missing Order Items
- Good tasting bagels
- Poor management food not stocked
Preferred solution: Let the company propose a solution
User's recommendation: Poor management
Very disappointed with the customer service
Preferred solution: Apology
User's recommendation: I would still visit but I don't what either mary or christina to service me
Customer experience
Bad Managers
- Rude employees dirty tables disorganization
- Drink
- Bad workers
Preferred solution: never returning there don't need a damn solution
Service refused due to a Trump face mask
Preferred solution: Apology
User's recommendation: Trump supporters - don't eat at Panera Bread
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExpensive wrap and small size
Preferred solution: Full refund
Who changed the BEST bread there
- Baggett is no longer a baggett just plain bread
- Baggett is no longer a baggett just plain bread
Preferred solution: Deliver product or service ordered
User's recommendation: Don't BUY the so called baggett they are selling now Awful ..
Complaint about being handicapped compliant
Preferred solution: fix problem of being handicapped accessible
User's recommendation: Put a cutout in the curbing in front of the store so wheelchair bound people can get in your store.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wayne, New JerseyFood on the menu
Preferred solution: Let the company propose a solution
User's recommendation: Don’t go not worth the money no more
Reward card troubles
Not cooked all the way
Dissatisfied with customer service
- Bad customer service for in restaurant orders
Preferred solution: Let the company propose a solution
User's recommendation: Order online
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
- Service
- Small portion and high pricing
User's recommendation: You could be dissapointed
I have been trying to order on online and my account doesn't work and it has been for a while. Tried to call 10 days ago and you said everything okay and my account and the reward program work but not
- Unorganization
Preferred solution: I need to fix my account and the reward program on the account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Springboro, OhioYour watering down your coffee
I've been to the store about six times since I started the unlimited coffee subscription this is now the third time that they have obviously water down the ice coffee the first time maybe even the second time I gave him the benefit of the doubt but now I see that someone must be trying to save money and they are seriously watering it down I used to get it before the coffee subscription and it was just fine so obviously they're trying to beat the system I'm surprised no one else has said anything is really watered down I need to correct this or I will definitely not be renewing my subscription next month thank you and get this fixed. The owners or managers should be ashamed. They have to be directing their employees to do this it's not a coincidence
User's recommendation: Fix the water down iced coffee
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