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I was a regular customer for a long time now. I thoroughly enjoy entering my Panera location to not only be greeted by the lovely energetic cashiers, but to be in heaven with their delicious food. That all changed a couple of weeks ago, when they took out the chipotle...
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Anonymous
Anonymous

I used to be a weekly regular. I've only eaten there twice since and what I ordered was far from healthy. I know many of my friends have quit going as well. McCallister's has ...

Anonymous
shannon

I don't know what you guys are talking about because the Panera near me brought it back but got rid of the frontega chicken Panini. I am so dissapointed

3.7
I liked
  • Food til they took it away
I didn't like
  • How they took my sandwhich away
#705842
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While all the sandwiches sound good on the menu, I've tried them all and just about every one is ruined by some weird flavored pesto paste or funky mayonnaise. I know you can customize them to remove the offending ingredient but in most cases the taste is so alien I...
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Anonymous
Sergio

Trying to make their food healthy and natural, they turned it into hospital-tasting food. Yuck! The Italian Combo was their best sandwich, changing it would be like McDonald's...

Anonymous
Anonymous

Grossest, Nastiest thing I ever ate. Tasted rotten, Wasted 10+ dollars on it. Threw it away.

#920920
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Your sesame Asian chicken salad is delicious. I was very disappointment to find out it's been replaced with cashew Asian chicken salad that has mandarin oranges that I have a severe allergy to. I paid over $9.00 for a salad I can't eat. I can't return it because I had...
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Anonymous
Anonymous

I ate the Asian Sesame Chicken salad at least 3 times a week. I was so disappointed to see it has been retired.Nothing ever stays the same.I hope it returns in the near future...

Anonymous
Anonymous

My teen daughter loves Panera Asian Chicken Salad and then was so disappointed when it was gone...then tried the BBQ Chicken Salad which was a good runner up -- they discontin...

Panera Bread - Dirty

Panera Bread
#1141251
3.8
Details
We used to come to Panera almost everyday in Plainfield, In. We moved here to Evansville, In their Panera here is filthy, nasty, dusty and dirty. It’s discusting. The seats are full of crumbs. The flooring is dirty around the fireplace is dusty like It hasn’t been clean for a long time. We stopped coming here for a long time. Came back today to see if It change but worse. Hmmmp!!!
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Panera Bread - No add ons delivered, meaning no chips or bread

Panera Bread
#1132643
4.1
Details
Ordered 2 full sized salads and 2 soups and supposed to get bread and chips and lastice silverware. Did not receive bread, chips or plastics ware for more than one person.
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Panera Bread - The Food Missed

Panera Bread
#1135978
3.5
Details
My order on line is 167290641 at Take Out 1905 Scenic Hwy S Date: 11/22/2017 Snellville, GA 30078 770-982-3055 Time Ready: 02:40 PM When I found that my order was short of one Hoagie Roll and one chip, I told Panera lady that put foods in order, she even not said sorry but had bad behavior toward me, She is about 30 to 40 year old I displease with this attitude aaa {{Redacted}}
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Panera Bread - Over priced

Panera Bread
#1134376
2.3
Details
on 11/18/17 purchased 2 large chicken ceasar salads at Bakery Square in Pgh . Would have gotten a better value. For $9 each would have expected more than a bowl of iceberg lettuce. They went cheap by using a salad dressing with parmesean instead of the parm itself. They gave us each 4 croutons and only a teaspoon of dressing. And my bowl appeared to be dirty. The bread was the best part.
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I enjoy Panera sandwiches and paninis, as well as other items. Today I wanted to try their new Wonton soup, which claimed to have a miso broth. When I got it, I saw that the broth did not settle like miso soup, as usually there is separation from the soy bean paste and...
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Anonymous
Anonymous

Your point is moot. Even if made correctly, only a buffoon would want to eat wonton soup out of a bread bowl.

Anonymous
Anonymous

I tried it once and it tasted ok anf had a normal broth but then i decided to order it again and the broth tasted like sweat and it smelled disgusting. It was so bad and i had...

3.4
#767799
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Panera Bread - *** Food even Worse Customer Service
Panera Bread - *** Food even Worse Customer Service
Panera Bread - *** Food even Worse Customer Service
I placed an online order on September 16th when a group of my friends and I were getting together. When we picked up the order they had not placed all the items that we had ordered in the bad and needed to ask for them. The staff there were talking with each other,...
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Anonymous
Anonymous

I totally understand, I had the same experience with this company. They don't care, and the Manager or should I say the GM, could care less. They promised me they would send a...

Anonymous
William

Doing "there" job.Wrong."Their" job."There" is where you went to buy the food." I've called customer service multiple times "Have you not yet deduced that that method is ineff...

1.6
I didn't like
  • Time waiting for refund
  • How my food was made
  • Lack of quality
#1137268
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Panera Bread - Horrible Portion Size, Bread Bowl less than half full
I have been going to panera for years but not as much lately because the portion sizes got smaller and the prices higher. This time, my sons bread bowl was less than half full. I took it back and the manager said he wouldn't add more to it because they measure the size...
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Anonymous
Anonymous

You can't just traipse into a restaurant with your two ton twinkle toes demanding more more more!!!

Anonymous
Anonymous

If Corporate has decreed what you got as the portion size offered, then that is all the manager can give you. If he gives you more, then you will expect it every time you go ...

#1107841
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I have placed orders at several Panera's around the Alexandria area. In general, the food is usually there. One time, , the food was not at the pick up location. I approached a worker who was not working, just chatting with another worker to ask about my order. He...
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1.9
I didn't like
  • Service
#1141151
Reply to reviews
Panera Bread - Where's the bacon?
Panera Bread - Where's the bacon?
If you're going to charge premium prices for products, you have to actually include them. I ordered a turkey and avocado blt, which came with adequate turkey, a smear of mayo down the center of the bread, two 2-inch strips of ultra thin bacon and two greenish smears...
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3.3
I liked
  • Fresh food
I didn't like
  • Totally not as pictured or described
#1112745
Reply to reviews
A few months ago, I went to a Panera located at 70411 HWY-21 in Covington, LA. I moved to the area about a year ago from out of state and was happy to see a location with a drive through just down the road from my new home. I have frequented Panera in every state I...
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Anonymous
Anonymous

It seems as if you spend your days obsessing with Papers and how horrible it is, so much so that you keep returning over and over and over again, in the hopes you'll again be ...

2.1
I didn't like
  • Service
#1126468
Reply to reviews
I placed the order to pick up and they gave my a wrong order, after that I made a call to customer service and the only apologize and offer me another sandwich. My question is: What happen if eat something that cause allergy to me, they will apologize and give another...
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Anonymous
Anonymous

If you have an allergy, then it's your responsibility to let the cashier know before placing your order. A manager is supposed to take the order and then make the food. The ...

Anonymous
Anonymous

If you have a deathly allergy, you should be taking extreme care in checking your orders or perhaps eating at home entirely.

2.3
#1135864
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