Near the LA airport I stopped for a meal.I chose a salad but told the cashier I can not eat meat and asked if I could substitute cheese instead.
I was told yes.
My companion and I paid, I stashed the receipt in my bag, and we ate. When I found the receipt I was infuriated. I did not receive a substitution.
Nor did I receive a reduction because my salad did not cost you the two meats that were left off BUT I was charged for cheese.
I am so unhappy by your cash register that I will take this complaint higher.You saved money on a customer like me BUT I had to pay for...?