Went into store located in downtown Des Plaines at 8:10 p.m. After being at the library for a program. My cousin suggested that we go for coffee at Panera, which we could walk to.
I ordered coffee and a carrot cake cupcake. I always drink decaf coffee, due to high blood pressure. The decaf coffee was cold! No problem, I will have tea. The hot water was cold! Ended up having regular coffee and was up till midnight! There was a microwave under the coffee service which my cousin used but had a difficult time getting up as she is in her 70's!
Store was clean, service great until beverage time!!!
Product or Service Mentioned: Panera Bread Coffee.
Monetary Loss: $3.