Panera Bread Phone Numbers and Emails

Toll-Free Number:

  • (855) 372-6372
Send Message

Customer Service:

  • (937) 832-7919
  • (937) 237-0045
    Huber Heights
  • (314) 633-7100
    Richmond Heights
  • (408) 299-0993
    San Jose
  • (937) 335-4200


  • (314) 984-1000

Panera Bread Emails:

General Info
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Contact Information

Panera Bread Website:

Panera Bread Help Center:

Corporate Office Address:

Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri 63127
United States

Other Info (opening hours):


Monday - Saturday: 6:00 AM - 9:00 PM

Sunday: 7:00 AM - 8:00 PM

Panera Bread Customer Service Reviews

2.1 / 5
Valeril T Ndy
Issues with management

The Customer Service offer a fifteen dollar gift card to cover the charges for items on my order, I never ask for. I didn't find out until I opened my bag...

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Everything got resolved through customer services thank you. They was very helpful respectful an polite thank happy holidays

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How Good is Panera Bread's Customer Service?

Liana Paw
Liana Paw
Feels Disappointed | Aug 18, 2023

Paid for a gift card with my am ex...did not receive it...called and emailed and no one answered

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Kevin S Nhh
Kevin S Nhh
Feels Disappointed | Apr 22, 2023

No availability for comments from them at all. I will assume that they don’t care about their customers and move on to another option. It is not my job to manage their employees

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Orest Ara
Orest Ara
Feels Disappointed | Feb 26, 2023

Not good…

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Sandra P Oay
Sandra P Oay
Feels Neutral | Feb 01, 2023

Overall very good

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Thelmer Xyx
Thelmer Xyx
Feels Neutral | Jan 19, 2023

The gentleman I spoke with couldn’t have been nicer. He gave the company line on shifting older coffee and tea club members to the sip club. I don’t use any drinks other than the tea.

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Laksh Sqz
Laksh Sqz
Feels Neutral | Jan 06, 2023

She was magnificent-
Trying to find a phone number was not easy

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Summary of Panera Bread Customer Service Calls

03:21 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Panera Bread?

Employment Question:

  • “401k”
  • “Need W-2 Form, former employee”
  • “I get in mail w-2 wage and Tex stamens”

Staff Question:

  • “Customer service complaints”
  • “Customer service”
  • “Bad customer service”

Product/ Service Question:

  • “Poor product”
  • “My sup club isn't working and I was charged for it”
  • “Subscription”

Cards Question:

  • “Digital gift card never got”
  • “Track a visa card”
  • “Change card”

Request for Information Question:

  • “Question about my Sip club ~ At the café, I was told that I'm being charged for 2 accounts.”
  • “Questions about upgrade”
  • “Question about donations”

Payments and Charges Question:

  • “Payments”
  • “I think I had duplicate charge today on my gift card”
  • “Pay my bill”

Account Question:

  • “Password”
  • “Can't get into bubble gane”
  • “Can not update account”

Shipping and Delivery Question:

  • “Did not receive bonus card”
  • “Wrong order”
  • “I didn't receive a delicious birthday treat this month”

Activation/ Cancellation Question:

  • “Order cancelled for no reason”
  • “Cancel membershi”
  • “Cancel subscription”

Refund Question:

  • Unresolved refunds
  • “Refund on someone else visacard”
  • “Refund”

Return/ Replace Question:

  • “Need to change accounts”
  • “Tax return”
  • “Change my address”

Website/ Application Question:

  • “App problem”
  • “Application”
  • “Application status”

Other Question:

  • “Local store not answering phone”
  • “Customer complaint of employee”
  • Complaimt



Panera Bread is a public company which owns and operates a chain of bakery-café fast casual restaurants. It was founded by Ronald M. Shaich and Kenneth J. Rosenthal in 1987. The headquarters is based in Sunset Hills, Missouri, United States. Panera Bread has more than 2,000 locations in the United States and Canada. All Panera Bread restaurants offer breakfast sandwiches, egg white sandwiches, freshly baked bread, whole grain flatbreads, and soups. Visitors can also order iced specialty drinks fruit smoothies, non-dairy smoothies, and frozen drinks. Panera Bread provides gift cards. Available payment options are Visa, MasterCard, American Express, and Discover. Restaurants also accept cash. The company has a franchise program for local and international partners.

Panera Bread reviews and complaints

Panera Bread is ranked 32 out of 418 in Fast Food category

Area Served


Payment Methods

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