Panera Bread Phone Numbers and Emails

Toll-Free Number:

  • (855) 372-6372

Customer Service:

  • (937) 832-7919
    Englewood
  • (937) 237-0045
    Huber Heights
  • (314) 633-7100
    Richmond Heights
  • (408) 299-0993
    San Jose
  • (937) 335-4200
    Troy

Headquarters:

  • (314) 984-1000

Panera Bread Emails:

General Info
Legal
cutch-cav@comcast.net
media@panerabread.com
More phone numbers and emails Less phone numbers and emails

Panera Bread Contact Information

Panera Bread Website:

Panera Bread Help Center:

Corporate Office Address:

Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri 63127
United States

Other Info (opening hours):

Hours:

Monday - Saturday: 6:00 AM - 9:00 PM

Sunday: 7:00 AM - 8:00 PM

Customer Service Rating and Reviews

2.1 / 5
Poor
Pissedconsumer3824135
You asked me to

My dealing with Paneras customer service was very satisfying,
Jennifer was professional, polite and interested. She also sent me a gift card for my inconvenience. I think I was helpful to her...

Pissedconsumer3705000
Cannot call Customer Service - number does not work
2.9

I was trying to cancel my Sip Club as they never have coffee or cold drinks available in any stores I visit. I do not necessarily love their coffee either. I could not call Customer Service phone...

Summary of Panera Bread Customer Service Calls

3.7K TOTAL
CALLS
03:20 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Panera Bread Customer Service?

Employment Question:

  • “W4 info”
  • “401k”
  • “W-2”

Staff Question:

  • “Poor service”
  • “Manager rude poor customer service”
  • “Cannot call customer service”

Product/ Service Question:

  • “Profile/Settings page isn't working”
  • “My food”
  • “Food poisoning”

Cards Question:

  • “Change credit card number”
  • “Update my visa card”
  • “Add member card to app”

Request for Information Question:

  • “Need help with online order”
  • “My Panera question”
  • “Question about email card”

Shipping and Delivery Question:

  • “I did not get all of my order”
  • “Didn't get paycheck”
  • “Wrong order”

Payments and Charges Question:

  • “Why am I getting the same charge each month?”
  • “Received coupons store will not except”
  • “Need to be credited for wrong amount charged”

Account Question:

  • “Will not let me in my account.”
  • “Password”
  • “Just wanna have one account”

Activation/ Cancellation Question:

  • “To activate my card for sip Club”
  • “I accidently subscribed to sip club twice but I only wanted one subscription I cancelled one and I kjust want to make sure one was cancelled and I get a refund the payments are pending”
  • “Cancel membership”

Refund Question:

  • “Refund”
  • “Refund bad and unhealthy service”
  • “Still havent recieved my refund on a past order”

Website/ Application Question:

  • “App problem”
  • “Application”
  • “Application status”

Return/ Replace Question:

  • “Need to change accounts”
  • “Tax return”
  • “I have been in northeastern Nevada since mid July...return to my residence in mid-September....do I still have the free coffee program or wiill I now be back on the cost saving monthly plan.”

Other Question:

  • “They did not open the door at 6am for me”
  • “Complant”
  • “Please call me”

About

Top Panera Bread Services

Customer Care, Manager, Sanitary Conditions

Top Panera Bread Products

Sandwich, Soup, Salad

Panera Bread Pros and Cons

Pros: Good food, Fresh food, Food, Soup, Usually like panera

Cons: Bad customer service, Service, Amount of food or prices, Quality, Poor service

Summary

Panera Bread is a public company which owns and operates a chain of bakery-café fast casual restaurants. It was founded by Ronald M. Shaich and Kenneth J. Rosenthal in 1987. The headquarters is based in Sunset Hills, Missouri, United States. Panera Bread has more than 2,000 locations in the United States and Canada. All Panera Bread restaurants offer breakfast sandwiches, egg white sandwiches, freshly baked bread, whole grain flatbreads, and soups. Visitors can also order iced specialty drinks fruit smoothies, non-dairy smoothies, and frozen drinks. Panera Bread provides gift cards. Available payment options are Visa, MasterCard, American Express, and Discover. Restaurants also accept cash. The company has a franchise program for local and international partners.

Panera Bread reviews and complaints

Panera Bread is ranked 105 out of 2511 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

VISAAmerican ExpressMasterCardDiscover

Compare Panera Bread To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Starbucks
574 reviews
2.4
McDonalds
6834 reviews
2.0
Subway
2729 reviews
2.0
Write a review
Do you have something to say about Panera Bread? What happened? What can we help you with?
Submit review Don't show this popup