Contact Information

Panera Bread Phone Numbers

Toll-Free Number:

  • (855) 372-6372

Corporate Offices:

  • (314) 984-1000
  • (855) 372-6372
Write review

does not support this feature.

Currently you can call only US numbers.

Panera Bread Chat:

Panera Bread Email:

Corporate Office Address:

Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States

Help in Social Networks:

Summary of Panera Bread Customer Service Calls

1734 TOTAL
CALLS
52% SUCCESSFUL
CONNECTIONS
03:16 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Panera Bread to Ask about:

Staff Question:

  • “TERRIBLE CUSTOMER SERVICE”
  • “Problem With Service”
  • “Unsatisfied service”

Employment Question:

  • “401k”
  • “Job”
  • “To see how i can view my paystub”

Cards Question:

  • “Gift card”
  • “Card charged”
  • “Having trouble with my member card” , Review # 1658302

Request for Information Question:

  • “Concern”
  • “Concern about wrong prices”
  • “Concern regarding my daughter's job offer at Panera's in Prosper Texas”

Payments and Charges Question:

  • “I was treated poorly and basically told my money couldnt be accepted by an employee in the kitchen because it was a old 50.00 dollar bill.. And wastotally embarassed I want to speak to someone asap”
  • “Son is Employed by Panera with payment issues”
  • “They have got my order wrong so much and were suppose to send coupons in the mail which never came we decided to stop and get lunch from them today we got home order wrong again this is unacceptable never will patronize again.” , Review # 1665868

Shipping and Delivery Question:

  • “Did not get my direct deposit as of yet!”
  • “Wrong order. Need help”
  • “Delivery issue”

Product/ Service Question:

  • “They screwed up my order and I want my money back.” , Review # 1661181
  • “Wrong pick-up order and store not answering phone” , Review # 1630744
  • “Food quality and bad experiences”

Account Question:

  • “I have two accounts and want to merge them”
  • “Need to reset passwordI csnnot log in to my sccount”
  • “Check balance on panera gift card”

Refund Question:

  • “Still have not refunded my card”
  • “Refund”
  • “Hair was in my food and I couldn't get a refund”

Activation/ Cancellation Question:

  • “Cancel a card”
  • “Activate an Amazon Panera gift card” , Review # 1593231
  • “My check went into the deactivated account, i need it cancelled and put into my current account.”

Website/ Application Question:

  • “Status of donation application”
  • “Cant order online”
  • “Application status”

Return/ Replace Question:

  • “I purchased oatmeal that was not good and came back to the store to return one of them I have been waiting for 15 minutes and was told that there are a lot of orders that Management was working on there was no one in line they had me standing there a”

Other Question:

  • “Check”
  • “Rewards”
  • “Food and health safety”

Panera Bread Rating Stats

2.5 out of 5 stars
based on 1285 reviews
See all 2164 reviews

Rating trend

About

Top Panera Bread Services

Customer Care, Manager, Sanitary Conditions

Top Panera Bread Products

Sandwich, Soup, Salad

Panera Bread Pros and Cons

Pros: Helpful cashier, Soup, Food, Usually like panera, Food is great when made correctly

Cons: Bad customer service, Service, Amount of food or prices, Quality, Management

Summary

Panera Bread is a public company which owns and operates a chain of bakery-café fast casual restaurants. It was founded by Ronald M. Shaich and Kenneth J. Rosenthal in 1987. The headquarters is based in Sunset Hills, Missouri, United States. Panera Bread has more than 2,000 locations in the United States and Canada. All Panera Bread restaurants offer breakfast sandwiches, egg white sandwiches, freshly baked bread, whole grain flatbreads, and soups. Visitors can also order iced specialty drinks fruit smoothies, non-dairy smoothies, and frozen drinks. Panera Bread provides gift cards. Available payment options are Visa, MasterCard, American Express, and Discover. Restaurants also accept cash. The company has a franchise program for local and international partners.

Panera Bread reviews and complaints

Panera Bread is ranked 98 out of 5023 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

VISAAmerican ExpressMasterCard

Edit Description

Panera Bread Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Panera Bread to

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.



Report
Write a review
Do you have something to say about Panera Bread? What happened? What can we help you with?
Submit review Don't show this popup