Panera Bread Phone Numbers and Emails

Toll-Free Number:

  • (855) 372-6372

Customer Service:

  • (937) 832-7919
  • (937) 237-0045
    Huber Heights
  • (314) 633-7100
    Richmond Heights
  • (408) 299-0993
    San Jose
  • (937) 335-4200
  • (855) 372-6372


  • (314) 984-1000

Panera Bread Emails:

General Info
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Panera Bread Contact Information

Panera Bread Website:

Panera Bread Online Chat:

Corporate Office Address:

Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri 63127
United States

Other Info (opening hours):


Monday - Saturday: 6:00 AM - 9:00 PM

Sunday: 7:00 AM - 8:00 PM

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Panera Bread Rating Based on 1.7K Reviews

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Quality of Food
Price Affordability

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Summary of Panera Bread Customer Service Calls

03:19 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Panera Bread Customer Service?

Employment Question:

  • “W2”
  • “Payroll questions”
  • “I asking for my w2”

Staff Question:

  • “Rude behavior”
  • “Manager rude poor customer service”
  • “Rude and harassing teenagers inside and out of Winter Park, Fl Panera on Park Ave.”

Product/ Service Question:

  • “Coffee club did not work to do ay”
  • “Need a letter stating I don’t work there anymore”
  • “My food”

Cards Question:

  • “Gift card”
  • “My Panera card is not working”
  • “To change my card info”

Request for Information Question:

  • “Question about Cafe in Hendersonville, NC”
  • “Report safety concern at Panera location in Illinois”
  • “I don't know how to use eCards. Can I get a refund”

Shipping and Delivery Question:

  • “I placed an order for delivery and I never got a confirmation number. Will I get my order?”
  • “Incomplete delivery of my order.”
  • “Have not received direct deposit”

Payments and Charges Question:

  • “Coffee charge”
  • “I have been x charged testersay for tea while I get the free :Honey with Ginsing I showed the confirmation Email - but he told the reward /free is not working everyday ?!to avoid holding the line I just paid”
  • “Need to switch where my direct deposit goes”

Account Question:

  • “Account hacked”
  • “Problem with my account card number”
  • “Daily Reward missing from my account”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Having trouble canceling my coffee account. I was just build again”
  • “Canceling”

Refund Question:

  • “Refund bad and unhealthy service”
  • “Refund”
  • “Still havent recieved my refund on a past order”

Return/ Replace Question:

  • “Tax return”
  • “I have been in northeastern Nevada since mid July...return to my residence in I still have the free coffee program or wiill I now be back on the cost saving monthly plan.”
  • “Non return call after speaking with customer service at corporate 1 month ago”

Website/ Application Question:

  • “App problem”
  • “Application”
  • “Application status”

Other Question:

  • “Issues with a store”
  • “Make sure I have coffe”
  • “Online order”


Top Panera Bread Services

Customer Care, Manager, Sanitary Conditions

Top Panera Bread Products

Sandwich, Soup, Salad

Panera Bread Pros and Cons

Pros: Good food, Fresh food, Soup, Food, Location

Cons: Bad customer service, Service, Amount of food or prices, Quality, Poor service


Panera Bread is a public company which owns and operates a chain of bakery-café fast casual restaurants. It was founded by Ronald M. Shaich and Kenneth J. Rosenthal in 1987. The headquarters is based in Sunset Hills, Missouri, United States. Panera Bread has more than 2,000 locations in the United States and Canada. All Panera Bread restaurants offer breakfast sandwiches, egg white sandwiches, freshly baked bread, whole grain flatbreads, and soups. Visitors can also order iced specialty drinks fruit smoothies, non-dairy smoothies, and frozen drinks. Panera Bread provides gift cards. Available payment options are Visa, MasterCard, American Express, and Discover. Restaurants also accept cash. The company has a franchise program for local and international partners.

Panera Bread reviews and complaints

Panera Bread is ranked 113 out of 2743 in Cafes, Restaurants and Bars category

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