Panera Bread Contact Information

Toll-Free Number:

  • (855) 372-6372

Corporate Offices:

  • (314) 984-1000
  • (855) 372-6372

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Headquarters Address:

Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States

Social Networks:

Summary of Panera Bread Customer Service Calls

450 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
03:19 AVG CALL DURATION
22% ISSUES RESOLVED

Customers Contact Panera Bread to Ask about:

Staff:

  • “To get acknowledgment for the great service I experienced.”
  • “Douglasville Georgia location horrible service”
  • “To speak to corporate about my service”

Payments and Charges:

  • “Double charged”
  • “Missing payment”
  • “I received a 10 dollar off my next order but the coupon was misplaced. I cannot reach my local store”

Employment:

  • “Unemployment”
  • “Previous Employer”
  • “Employment”

Request for Information:

  • “Manager in training inquiry”
  • “Question about one of your products”
  • “Complaint about an ongoing issue with my order”

Cards:

  • “Lost my Paycard”
  • “Problem with gift card”
  • “Gift card problems”

Product/ Service:

  • “Food quality and bad experiences”

Refund:

  • “Refund”
  • “Need refunding and Buford nor Lawrenceville Panera bread will answer the phone”
  • “Never refunded as told. Can not get a hold of a manager”

Shipping and Delivery:

  • “Delivery”
  • “Delivery van parked in Handicapped spot”
  • “In the wrong order with mushrooms and I hate them mushrooms.”

Account:

  • “Login issues”
  • “Rewards arent showing on my account”
  • “You are not accepting my password”

Activation/ Cancellation:

  • “Cancel a card”

Other:

  • “No rewards”
  • “Employee number”
  • “Store unable to locate me by my phone number”

Panera Bread Rating Stats

2.5 out of 5 stars
based on 959 reviews
See all 1658 reviews reviews

Rating stats

  1. 217 reviews
  2. 275 reviews
  3. 252 reviews
  4. 153 reviews
  5. 62 reviews

Rating trend

About Panera Bread

Top 5 Panera Bread Products

Sandwich, Soup, Salad, Bread, Bagel

Top 5 Likes about Panera Bread

Helpful cashier, Soup, Food, Location, Fast service

Top 5 Dislikes about Panera Bread

Poor customer service, Service, Amount of food or prices, Management, Poor quality

Summary

Panera Bread is a public company which owns and operates a chain of bakery-café fast casual restaurants. It was founded by Ronald M. Shaich and Kenneth J. Rosenthal in 1987. The headquarters is based in Sunset Hills, Missouri, United States. Panera Bread has more than 2,000 locations in the United States and Canada. All Panera Bread restaurants offer breakfast sandwiches, egg white sandwiches, freshly baked bread, whole grain flatbreads, and soups. Visitors can also order iced specialty drinks fruit smoothies, non-dairy smoothies, and frozen drinks. Panera Bread provides gift cards. Available payment options are Visa, MasterCard, American Express, and Discover. Restaurants also accept cash. The company has a franchise program for local and international partners.

Panera Bread reviews and complaints

Panera Bread is ranked 81 out of 1416 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

VISA

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Panera Bread Stats

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