Panera Bread Contact Information

Toll-Free Number:

  • (855) 372-6372

Corporate Offices:

  • (314) 984-1000
  • (855) 372-6372

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Headquarters Address:

Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States

Social Networks:

Summary of Panera Bread Customer Service Calls

727 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
03:21 AVG CALL DURATION
26% ISSUES RESOLVED

Customers Contact Panera Bread to Ask about:

Staff:

  • “Problem With Service”
  • “Absolutely horrible customer service and lack off correctly no filling order”
  • “Terrible service over and over”

Employment:

  • “Need W-2”
  • “Ex employee getting w2”
  • “Employer number”

Cards:

  • “Bonus Card problems”
  • “Ecard”
  • “I was not allowed to use my gift card.”

Payments and Charges:

  • “Charged twice on my order. Called the restaurant and order didn’t go through”
  • “Double charged”
  • “Terrible sandwich, so dry very little meat enen charged extra $1 for a piece of cheese mocha was cold soup was very bland total of 24 spent by gift card I was so disappointed” , Review #1420630

Request for Information:

  • “Current employees with concerns about their work environment”
  • “Question about policy”
  • “Question about Au Bon Pain”

Product/ Service:

  • “Food quality and bad experiences”
  • “Food quality”
  • “Dissatisfied with quality of food”

Shipping and Delivery:

  • “Did not receive bonus card”
  • “Did not get to add my order to my Panera Bread card”
  • “Rude management and bad delivery service”

Account:

  • “Tried to download app told user name in use Help”
  • “Rewards arent showing on my account”
  • “Login issues”

Refund:

  • “Refund”
  • “Need refunding and Buford nor Lawrenceville Panera bread will answer the phone”
  • “Never refunded as told. Can not get a hold of a manager”

Activation/ Cancellation:

  • “Cancel a card”

Other:

  • “Ytyy”
  • “Angry customer”
  • “Program”

Panera Bread Rating Stats

2.5 out of 5 stars
based on 1035 reviews
See all 1767 reviews reviews

Rating stats

  1. 243 reviews
  2. 292 reviews
  3. 270 reviews
  4. 164 reviews
  5. 66 reviews

Rating trend

About Panera Bread

Top 5 Panera Bread Products

Sandwich, Soup, Salad, Bread, Bagel

Top 5 Likes about Panera Bread

Helpful cashier, Soup, Location, Food, Fast service

Top 5 Dislikes about Panera Bread

Bad customer service, Service, Amount of food or prices, Management, Poor quality

Summary

Panera Bread is a public company which owns and operates a chain of bakery-café fast casual restaurants. It was founded by Ronald M. Shaich and Kenneth J. Rosenthal in 1987. The headquarters is based in Sunset Hills, Missouri, United States. Panera Bread has more than 2,000 locations in the United States and Canada. All Panera Bread restaurants offer breakfast sandwiches, egg white sandwiches, freshly baked bread, whole grain flatbreads, and soups. Visitors can also order iced specialty drinks fruit smoothies, non-dairy smoothies, and frozen drinks. Panera Bread provides gift cards. Available payment options are Visa, MasterCard, American Express, and Discover. Restaurants also accept cash. The company has a franchise program for local and international partners.

Panera Bread reviews and complaints

Panera Bread is ranked 84 out of 1463 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

VISAAmerican ExpressMasterCard

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Panera Bread Stats

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