I tried the new Panera by my work place, West Kendall Hospital. The place is brand new, and it was dirty, looked like the place was 10 years old.

The girl in the front was rude, had an attitude, had no patience, she was in a hurry to be playing with her hair, twisting and curling her hair with her fingers while touching food. Horrible first impression for a new place. Hope you please keep the outside clean as well. They didn't have butter available, no restocking on plastic ware, and the place was not busy at all.

The young girl at the counter was still playing with her hair. No patience whatsoever.

So disappointed , we at the Hospital were so excited for the place to open, I also heard from other people coffee tasted horrible. Please do something about you workers.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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