I visited the Panera Bread at Derby Street Shoppes in Hingham, MA. I ordered the new shrimp and soba noodle salad, to go, and returned to my office a few blocks away.
I discovered that there were no soba noodles, just shrimp with shredded cabbage and spinach. What a lousy lunch! I filed a complain on line, but have received no response. I then learned that my co-worker had purchased a lot of pastries from Panera for a holiday recently, and all of them were very stale.
She filed a complaint - no response EVER! What's with this company, don't they care?
Product or Service Mentioned: Panera Bread Salad.
Monetary Loss: $11.