Not resolved
Customer service
Product or Service Quality

In Hudson, WI. One customer at counter ahead of me.

Waited for eight minutes for help while two other workers (who noticed me) didn't offer to take my order. Had to ask if anyone could assist and got an angry look from counter clerk.

Awful experience. Stay away!!!

Product or Service Mentioned: Panera Bread Waiter.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Mar 16.
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Those other workers probably didn’t have a register open or don’t work up front, get over yourself. I wouldn’t help you either smh entitled people like you are the reason why working in food service sucks.

Sorry you had to wait 8 mins, might as well call it an hour!!! They’re just trying to get paid their minimum wage and leave, quit making it hard for them.

to Julia #1458243

You need to get over yourself. 8 minutes is too long to wait to be greeted.

I have been in fast food management and if my employees had done that, they would have been written up. They should have told the customer that someone would be right with them.As for your last statement, "They’re just trying to get paid their minimum wage and leave, quit making it hard for them." Really?? So just showing up is good enough? Just because they showed up means they aren't supposed to do any work?

That's the dumbest thing I have ever read on here. Are you a paid troll?

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