169 views
New Reviewer
3 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.5

First time I have experience in a Panera bread, Aventura FL to be specific. With no customers waiting, I did waited 25 minutes for an order of salad and a sandwich, salad bowl had half of a package of something inside it and the completely forgot dressing, utensils.

I didnโ€™t even want to eat the bread. I got out so frustrated I didnโ€™t even turn back and left, not counting the disaster I was gonna find in my food.

Very slow service and the wait was aweful. Horrible!!

Reason of review: Bad quality.

Location: 18111 Biscayne Blvd, Aventura, FL 33160, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Hmm, first of all there is no half of a package of anything in your salad. Your salad looks fine.

That lil tiny piece of torn wrapper was to a yogurt packet. Calm down, not the end of the world. All you had to do was ask for dressing and utensils. Yes, it shouldโ€™ve all been in there.

Ok, no,prob, ask for manager next time and Iโ€™m sure they can assist you. If not, find out who their District Manager is.

Guest
reply icon Replying to comment of Guest-1505967

Thank you, Iโ€™m not justifying the disaster they did in my food. After waiting a loooong hour for my food the last thing they could do was to put utensils in my bag, and NO; you wouldnโ€™t want anything, a piece of nothing in your food so, of course that was unacceptable, completely wrong.

I actually did go back and spoke with a manager, after I put the review.

Rude and poor customer service. Thank you for your comment!!!!

Guest

Every time I've been compelled to travel to Florida, I've been delighted to return home. There seems to be something soggy and morbid about the food there no matter what.

Panera Bread Reviews

  1. 466 reviews
  2. 471 reviews
  3. 443 reviews
  4. 267 reviews
  5. 133 reviews
Panera Bread reviews