18111 Biscayne Blvd, Aventura, FL 33160, USA
Not resolved

First time I have experience in a Panera bread, Aventura FL to be specific. With no customers waiting, I did waited 25 minutes for an order of salad and a sandwich, salad bowl had half of a package of something inside it and the completely forgot dressing, utensils.

I didn’t even want to eat the bread. I got out so frustrated I didn’t even turn back and left, not counting the disaster I was gonna find in my food.

Very slow service and the wait was aweful. Horrible!!

Product or Service Mentioned: Panera Bread Salad.

Reason of review: Bad quality.

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Hmm, first of all there is no half of a package of anything in your salad. Your salad looks fine.

That lil tiny piece of torn wrapper was to a yogurt packet. Calm down, not the end of the world. All you had to do was ask for dressing and utensils. Yes, it should’ve all been in there.

Ok, no,prob, ask for manager next time and I’m sure they can assist you. If not, find out who their District Manager is.


Thank you, I’m not justifying the disaster they did in my food. After waiting a loooong hour for my food the last thing they could do was to put utensils in my bag, and NO; you wouldn’t want anything, a piece of nothing in your food so, of course that was unacceptable, completely wrong.

I actually did go back and spoke with a manager, after I put the review.

Rude and poor customer service. Thank you for your comment!!!!


Every time I've been compelled to travel to Florida, I've been delighted to return home. There seems to be something soggy and morbid about the food there no matter what.

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