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I love Panera Bread and eat there often. I trust Panera Bread, so I purchased a Lobster Roll 2 days ago in Providence, Rhode Island, thinking that you would make a delicious Lobster Roll sandwich.

It was horrible! I couldn’t even eat all of it and had to throw it away. Not sure it was real lobster. It had a funny consistency and an odd fishy taste and left a pink color on the bread.

Considering how much I paid it was very disappointing. I want my money back. $17.99 + tax.

Lisa Suibielski. Jimsuibielski@yahoo.com

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