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Diversity of Products or Services
Quality of Food
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I love Panera Bread and eat there often. I trust Panera Bread, so I purchased a Lobster Roll 2 days ago in Providence, Rhode Island, thinking that you would make a delicious Lobster Roll sandwich.

It was horrible! I couldn’t even eat all of it and had to throw it away. Not sure it was real lobster. It had a funny consistency and an odd fishy taste and left a pink color on the bread.

Considering how much I paid it was very disappointing. I want my money back. $17.99 + tax.

Lisa Suibielski.

Product or Service Mentioned: Panera Bread Lobster Roll Sandwich.

Reason of review: Not as described.

Company wrote 0 private or public responses to the review from Aug 08.
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Oh, well, got bad news for you, they won’t give a refund for lobster rolls. You either are going g to like it or you won’t.

Yes, it’s real lobster, claw meat only, Not the fake stuff. Do they even have fake lobster. I know fake crab.

Guess you’re going to just have to suck up the loss. Boo hoo.

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