3.0
Details
HIGHER PRICES, REDICULOUSLY SMALLER PORTIONS - Panera Bread
Panera is charging almost $10 for a salad now. The portion sizes are WAYYYY SMALLER. They stopped serving the salad in a larger box to putting it in a smaller clear bowl to make you think there's more food. Who do they think they're fooling? The bowl looks like the...
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1 comment
Anonymous
#1614170

As a Panera employee, I can tell you the portions have not once changed in the two years I’ve been with the company. While I wholeheartedly agree the food is overpriced for the relative portion size, the sizes have not changed.

We have required weights for any meats, and all other products have specific portion tools. These portions are also identical for all items whether they are for here or to go, for anyone who thinks eating in gets you more. The salad boxes were changed to the plastic containers simply because they are much easier to work with quickly during a rush instead of folding those stubborn boxes, they are more appealing to the eye, and they prevent any product from falling out as easily as in the open edges of the boxes.

As for the bagels, we have fresh dough shipped to the store every morning, and the bakers bake fresh bagels every night. At the end of the day, all left over pastries, breads, and bagels are donated to charities, so whenever you purchase a bagel, it is never more than a day old.

Review
#1424479 Review #1424479 is a subjective opinion of poster.
Product
Panera Bread Salad
Reason of review
Bad quality
This is very usual for Panera, but I picked up a salad at the Milford, Ohio location on rt 28 and when my name was called I was looking at my salad bc it was a Mediterranean Quinoa salad & there was no quinoa & it didn't look like my order and I see a long,...
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Review
#701650 Review #701650 is a subjective opinion of poster.
Product
Panera Bread Salad
Reason of review
Bad quality

Kale salad contained little kale | Panera Bread in Bowie, Maryland

3.3
Details
This week I purchased a "power kale salad" (without the chicken) from the Panera Bread in Bowie, MD, after a friend recommended it to me. The friend had had a similar salad in a Panera Bread in Olney, MD. I opted for the half salad size. When I got it home, I realized that the salad was mostly romaine lettuce, cheese croutons, sprinkled on cheese (Parmesan) and a few 1 X 1 inch pieces of kale. Honestly, the kale mad up about 1/10 of the "kale salad". The salad costed me $7.31! In my opinion, the salad should not be sold as a kale salad if it contains so little kale. It would have made more sense and been fair to have called it a romaine lettuce salad with added kale, but unfortunately, it was not. Kale is the new "super food", and lots of customers must be drawn to the title, but I felt very much misled.
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1 comment
Anonymous
#1047534

This is so incredibly true! I just ordered the salad and was disappointed once I got it home and realized that it was 95% romaine lettuce!

The thing that bothered me more than being misled by the name was the fact that it costs more than the regular chicken caesar salad (which I ordered initially until I saw the kale salad as an option). I am trying to understand why I would be expected to pay more for [essentially] the exact same salad.

I am disappointed, to say the least, and lacking the nutritional intake that I expected.

Review
#686870 Review #686870 is a subjective opinion of poster.
Product
Panera Bread Salad
Pros
  • Location
Cons
  • False advertisement in my opinion
  • Ingredients
Reason of review
Not as described/ advertised
Loss
$7
Preferred solution
Let the company propose a solution

Contact Panera Bread Customer Service

Website:
www.panerabread.com
Mailing Address:
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
All Panera Bread Contacts

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