State: Massachusetts Product: Panera Bread Customer Care Clear all filters (0 of 139 reviews match)
filters
state:
city:
Show
product:
Last weekend I went to go pick up my food from the counter and I asked for extra bravo sauce and the young lady named Shannel at the North Attleboro store. Gave me extremely bad attitude when she handed to me I go to this panera every week and this is the first time I...
Read more
Anonymous
Anonymous

Well, she could’ve tossed it to you instead, Don’t be such a crybaby about it. She could’ve been having a *** day. I’m sure it’s not all rainbows and unicorns everyday where y...

Anonymous
Anonymous

People have bad attitudes and bad days. It happens. You need to get over it, as you have no idea that that employee may have had to deal with that day. They were in the wrong ...

2.2
Product
Panera Bread Customer Care
#1198274
Reply to reviews
Panera Bread - *** Food even Worse Customer Service
Panera Bread - *** Food even Worse Customer Service
Panera Bread - *** Food even Worse Customer Service
I placed an online order on September 16th when a group of my friends and I were getting together.When we picked up the order they had not placed all the items that we had ordered in the bad and needed to ask for them. The staff there were talking with each other,...
Read more
Anonymous
Anonymous

I totally understand, I had the same experience with this company. They don't care, and the Manager or should I say the GM, could care less. They promised me they would send a...

Anonymous
William

Doing "there" job.Wrong."Their" job."There" is where you went to buy the food." I've called customer service multiple times "Have you not yet deduced that that method is ineff...

1.6
Product
Panera Bread Customer Care
I didn't like
  • Lack of customer service
  • Lack of quality
  • Time waiting for refund
#1137268
Reply to reviews
Hyannis, Mass store had one cashier on with 6 customers in line when i arrived at 8:05 am.Two other staff were doing other things ( cleaning, etc), while the line grew. Cashier prepared a catering order as we waited. Glancing around two milk containers at the coffee...
Read more
2.9
Product
Panera Bread Customer Care
#1111207
Reply to reviews
I visited the Needham,Ma store in August.I placed a rapid pick-up order which I waited for over an hour for. Panera advertises "skip the line" with rapid pick-up which is false advertisement. I could have went throught the line 100x and finished quicker than my rapid...
Read more
Anonymous
Anonymous

I worked for Panera for over 10 years and the only reason I quit was because of our poor customer service. It was impossible to work for a company that doesn't care anymore.

1.5
Product
Panera Bread Customer Care
I didn't like
  • Rapid pickup was not rapid waited over an hour
#917732
Reply to reviews
You have a terrible employee at the Panera Bread in the Blackstone Valley Plaza. Her name is Stephanie and she is African American with dreadlocks. Holy god, was she a bad worker. She made me feel like an *** when I asked which smoothie was mine (there were two of...
Read more
2.2
Millbury, Massachusetts
Product
Panera Bread Customer Care
I didn't like
  • Bad service
  • Rude employees
  • Stephanie
#904369
Reply to reviews