My last visit to the Panera in Wilmette, Illinois I ordered the vegetable soup. When they served it I asked for a few sprinkles of Parmesan cheese on top. The store manager named Mike told me I would have to go back in line and pay $.65 for the sprinkles and that it was corporate policy.
I’ve never heard of such a thing. In all my 58 years, I’ve eaten in just about every kind of restaurant all over the world and if they had Parmesan, no one ever asked me to pay for it.
That was my last visit to Panera.
Product or Service Mentioned: Panera Bread Soup.