State: Ohio Product: Panera Bread Customer Care Clear all filters (0 of 139 reviews match)
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Panera Bread - Good food but terible service

panera eastgate ohio location. i walked in to get a few bagels and there were about 5 young employees all just standing there staring at me like they were lost, one with his hand inside his apron and none greeted me or asked "may i help you!" i was just about to walk out and finally one said i can help you down here with a dreaded tone.
3.0
Details
Cleanliness
Customer service
Location
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Product
Panera Bread Customer Care
#1228620
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I had the worst experience at Panera this morning.The service was terribly slow and the cashiers working were obliviant to my needs. She never asked my name, never asked was it for here or to go. Never asked did I have a Panera card in order to apply my 20.00 purchase....
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3.4
Product
Panera Bread Customer Care
#941863
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I went to Panera to order my dinner. I asked for a bagel with plain cream cheese and turkey, an order that I get on a regular basis. But apparently today I was not allowed to order what I wanted. I was told I can't get turkey on my bagel because it's a "heath hazard"....
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Panera Bread Customer Care
#886996
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i replied to a Panera Bread post on facebook regarding the food where I said that my husband and I had never eaten there before but tried it last month, we were disappointed in the food having each ordered a few different things to try it out. We seemed to get almost...
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Anonymous
Anonymous

There isn't much they can do because this is the product they provide. Bread Bowls of Soup (which either you, yourself ordered or the Cashier entered incorrectly) give you an ...

2.3
Product
Panera Bread Customer Care
I didn't like
  • Bread ratio and attitude or rep
#862737
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Panera Bread Customer Care Review

Terrible customer service. They get orders wrong almost all the time, then give you grief when you point it out and ask them to do it right. Lots of attitude from staff. Bad manager.
Product
Panera Bread Customer Care
#852105
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Visited a panera location in Cleveland area of OH....they got my family's lunch order wrong.Not first time it has happened here. They remade it - it took forever - then i discovered some obviously bad produce in one of orders. Showed it to staff, who agreed it looked...
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Product
Panera Bread Customer Care
#851412
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My daughter and I went to the Panera in Beavercreek, Ohio today for lunch..MISTAKE!! I had never been there before.. I was confused the minute I walked in.. the bakery s right there.. with a register.. people standing in 3-4 lines.. no method to the madness.. did not...
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1.7
Product
Panera Bread Customer Care
I liked
  • Iced tea
I didn't like
  • Service
#834110
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