the store 4123 run out of bread by 6 pm, the service took way to long by time I ordered they told me that they were out of the bread bowls so they said they will give me 1 French baguette, and I said ok, then by the time my order was ready, I looked inside the bag and there is no bread, I wasted over 45 min waiting to find out that I wasn't even going to get that small piece of bread, I'm like how do you run out of bread by 6pm, no other substitute was offered except for an apple or chips, really? and this isn't the first time I get some kind of problem from Panera, the staff seem to didn't care they called the manager "heather" and was giving my money back, I'm not coming back to that location
Product or Service Mentioned: Panera Bread Menu.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Panera Bread Cons: Run out of bread.