Product: Panera Bread Customer Care Clear all filters (0 of 142 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Show

Panera Bread - Skin color matters

I am a black guy ! Everytime the custmor in front me is a white person the cashiers ask "do you have panera reward card?" But they dont ask me unless I asked them "can I use my panera reward card?". They pretend as if they forgot to ask but that is Not the case. Even it happened to me tonight at 4402 Fortuna Center Plaza Va.
3.6
Details
Cleanliness
Customer service
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Product
Panera Bread Customer Care
#1338290
Reply to reviews
do not order online from the Plymouth store, at 16875 CO RD 24, they did not confirm my order, process my order and did not answer their phone so that i could confirm. BUT they did have the time to charge my credit card twice. I finally called customer support and she...
Read more
Anonymous
Anonymous

The employees in the store did not charge your card, Panera bread online did.

Product
Panera Bread Customer Care
#1308662
Reply to reviews
I frequent your Schaumburg location. Leanne is the nicest most friendly person there. Every time we are in she is smiling and welcoming. Me and my co-worker went in for lunch today after a terrible day and we wanted a warm cookie however they said there wasn't any....
Read more
Anonymous
Anonymous

Living in Illinois is its own punishment.

4.8
Product
Panera Bread Customer Care
#1306999
Reply to reviews
It’s been happening ever since you installed The so-called Kiosks at your restaurant in Gainesville , Ga We used to eat there quite a bit in the past. Tried again today (Sunday) tried to use Kiosk today finally got ordered placed! Might have know there were no Pagers...
Read more
1.2
Product
Panera Bread Customer Care
#1304159
Reply to reviews
Show

Panera Bread - Bad customer service

We were waiting for a long time and I asked if they double checked our order and they still got it incorrect
Product
Panera Bread Customer Care
#1262073
Reply to reviews
Show

Panera Bread - Incompetent

I've been to this location twice since moving to Jacksonville florida. Both orders were incorrect. Today's order was given to the employee twice and the order was still wrong. I had to throw out the $8 sandwich and find something at home too eat. I will not be back a third time.
3.0
Details
Cleanliness
Customer service
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Product
Panera Bread Customer Care
#1259284
Reply to reviews
Deptford Nj location is awful! I’ve given this place more than 6 chances in the past 4 months and they mess up every time! Each visit the staff is different and they are always so rude! Gossiping and complaining about their jobs in front of customers! This place needs...
Read more
2.2
Product
Panera Bread Customer Care
#1245298
Reply to reviews
Panera Bread - False Advertising on Walnut butter Spread
Again Panera bread does not offer a plain Walnut butter spread, they only have reduced fat this is something that I did not know because I am not a regular customer so I drive 30 minutes out of my way to receive this Walnut butter spread that they actually do not have...
Read more
1.8
Product
Panera Bread Customer Care
#1243548
Reply to reviews
Show

Panera Bread - Terrible service

I’m very sad with the location in Watertown na on the arsenal st All the time they running out a ingredients food portions turn samall day by day And costumer service looks like don’t care they just say all the time we running out French bread for example but no even offer another item Never going back to that location
Product
Panera Bread Customer Care
#1241186
Reply to reviews
I have been a loyal customer to Panera Bread for a few years now and the quality of the food just seems to keep getting worse every time I visit. The pastries are always good, however the bagels are sometimes hard and what is the deal with the cream cheese? I know you...
Read more
Anonymous
Anonymous

You need to read the news about the cream cheese issue. Panera has not settled on a new company to remake their cream cheeses as of yet. So, substitute cream cheeses until the...

3.2
Cave Spring, Virginia
Product
Panera Bread Customer Care
#1234450
Reply to reviews