Product: Panera Bread Customer Care Clear all filters (127 of 127 reviews match)
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Deptford Nj location is awful! I’ve given this place more than 6 chances in the past 4 months and they mess up every time! Each visit the staff is different and they are always so rude! Gossiping and complaining about their jobs in front of customers! This place needs...
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2.2
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Panera Bread Customer Care
#1245298
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Im talking about panera in west babylon ....The girls Behind counter By Kitchen Very loud and I am Hispanic so I understand what there saying ... Talking to each other about there personal not caring about the cilents .... So so sick of this one girl is very rude who...
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Anonymous
Anonymous

Customer, not client.

2.8
Product
Panera Bread Customer Care
I didn't like
  • People working in kitchen nasty need to be trained
#1216998
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Our office orders at least $150 in food each month, we do pick up and delivery.We had a 50% off coupon that only allowed us to take $12.50 from our $80 total, also, the online ordering was down, and we asked for Panera in MWC Okla to accommodate us and allow us to...
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1.8
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Panera Bread Customer Care
#1210249
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Panera Bread - Poor service

The Patchogue has awful service. Waited for 20 minutes and finally someone came over to tell us they got our order wrong. The restaurant was practically empty. When they came over with our food they brought it to ago. I had to insist they bring it out in dinnerware to be served.
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Panera Bread Customer Care
#1209404
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High Point, NC location.March 7th. stopped in for a bagel and cream cheese to go. See sign sitting in front of counter telling the world NO cream cheese. What kind of a bakery runs out of cream cheese I asked when I got to register to place order. Line of customers...
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Anonymous
Anonymous

Maybe you should be keeping up with current events. ALL paneras in the USA have pulled all of their cream cheese flavors. Until Panera finds a new manufacturer, substitute bra...

Anonymous
Bobby

Nobody need to eat cream cheese unless they're looking to pack on weight in a hurry for some reason or another.

2.8
Product
Panera Bread Customer Care
#1204675
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Last weekend I went to go pick up my food from the counter and I asked for extra bravo sauce and the young lady named Shannel at the North Attleboro store. Gave me extremely bad attitude when she handed to me I go to this panera every week and this is the first time I...
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Anonymous
Anonymous

Well, she could’ve tossed it to you instead, Don’t be such a crybaby about it. She could’ve been having a *** day. I’m sure it’s not all rainbows and unicorns everyday where y...

Anonymous
Anonymous

People have bad attitudes and bad days. It happens. You need to get over it, as you have no idea that that employee may have had to deal with that day. They were in the wrong ...

2.2
Product
Panera Bread Customer Care
#1198274
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Once again, Panera has dropped the ball on our catering order when we had a room full of visitors at our establishment.I have been dealing with Panera since I stated working at our establishment for 3 years. I have been assured by managers and district managers that...
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Panera Bread Customer Care
#1193762
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I showed the clerk the text asking for a bacon, egg, and cheese asagio bagel.The clerk just rang up an asagio bagel. When I brought it to the attention of the young lady at the pickup area she told me it was after 11am so they don’t serve breakfast anymore and the...
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Panera Bread Customer Care
#1192396
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Why make a big picture and advertise yogurt parfaits if the people working behind the counter are too lazy to make them up in the morning!! Excuse at one location: we don’t have the ingredients today! Excuse at another: it’s a busy morning so we can’t make any right...
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Anonymous
Anonymous

Well, maybe because the people in the bakery don’t make them. The morning prep people in the back make them. Oh and by the way, every Panera has to wait on the produce truck t...

2.5
Product
Panera Bread Customer Care
#1190965
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Panera Bread - Worse

Expensive, rude employee and training with out supervision
1.4
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Panera Bread Customer Care
#1188040
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