Product: Panera Bread Customer Care Clear all filters (117 of 117 reviews match)
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I showed the clerk the text asking for a bacon, egg, and cheese asagio bagel.The clerk just rang up an asagio bagel. When I brought it to the attention of the young lady at the pickup area she told me it was after 11am so they don’t serve breakfast anymore and the...
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Panera Bread Customer Care
#1192396
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This was probably my worst experience ever at a Panera Bread. I payed for a bowl at the cashier and they waited 30 minutes to tell me that they were out of bowls. They told me I could get something else instead, so I decided to get a whole flatbread which was cheaper...
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3.5
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Panera Bread Customer Care
#1184357
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My husband and i are handicapped, and rely on take out orders for the most part.I am so sick and tired of Panera's attitude! I ordered a Steak and Argula sandwich, but got a Napa Chicken Salad instead. It had the mustard-horseradish spread, and they still didn't have a...
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3.3
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Panera Bread Customer Care
#1181942
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Went to draw coffee and a employee failed to click the spicket in place and place a guard around the spicket.I went back 2 weeks later and they installed a guard around the spicket. Previously it freely turned spilling and burning my hand. An employee quickly ran to...
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1.0
Munster, Indiana
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Panera Bread Customer Care
#1179762
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Within two days, I went to two different Panera Bread restaurants. Both were "out of cream cheese" When I went to the Panera Website they claim to listen, all I can do is "Search for your question to be answered". This is so classic of corporate organizations that...
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Panera Bread Customer Care
#1178415
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Panera Bread - ***

I walked Into my local panera and I was harassed by two employees Andrew and harleigh and they threatened me and I don’t even feel safe in my local panera. I will never and when I say never ever ever go back into this restaurant again I never will. Please fire these two employees: this happened on 1/28/18
2.5
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Mcmurray, Pennsylvania
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Panera Bread Customer Care
#1178136
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On numerous occasions, my local Panera Bread has failed to serve the food that I had ordered. One time it was a cookie, other times the chicken on my chicken Caesar salad. On my most recent visit, January 26, I ordered a pick two with mac and cheese, and a steak and...
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2.0
Product
Panera Bread Customer Care
I liked
  • Fast service
I didn't like
  • Did not get all of my food
#1177182
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Panera Bread - Not impressed

I placed an order at a what seemed to be a busy panera bread. It took 20mins for me to get my food (to go) and once I was out and back at work. I noticed that they got my order wrong and that I was missing the pastry I bought. They employes seemed to be arguing with one another and it was just madness.
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Panera Bread Customer Care
#1174797
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Panera Bread - Missing item

Item missing from order I took as take out. Of course it was my toddler’s food.
Product
Panera Bread Customer Care
I liked
  • Food i received
I didn't like
  • Missing part of my order
#1173541
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Panera Bread - Poor service

The poor service I have ever had a paneras was in Bloomingdale Illinois on army trail road. Asked for chai tea received coffee my husband ate his entire whole breakfast and I was not served my sandwich. Poor service worst paneras ever
Product
Panera Bread Customer Care
#1173461
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