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1.3
Details
I've been a Panara loyal customer for well over 5 years! I HAVE ALWAYS been able to have my daughter call in order and then I would drive and pick up order and pay when I pick up. I drive about 1 hr from my Berks County home to her home in Collegeville, PA and she...
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Review
#1754442 Review #1754442 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Reason of review
Poor customer service
Preferred solution
A resolution to my conmplaint
1.0
Details
We arrived at the Manchester (Ballwin) location and we were greeted we with a non-patient manager at the register. Seemed as if we were taking her away from something else she had to do. Since we do not frequent that often we had a few questions before we ordered. She...
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1 comment
Anonymous
#1800157

Why should you get a refund, because you were too stupid to read the menu?

Review
#1746753 Review #1746753 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Pros
  • Good flavor
Cons
  • Rude manager
  • Rude cashier
  • Too expensive
Reason of review
Pricing issue
Loss
$14
Preferred solution
Full refund

Choose somewhere else to go | Panera Bread in Wheeling, Illinois

2.0
Details
I stopped in your store on Christmas eve to get lunch the man who took my order was distracted by whatever so he got my order wrong which I pointed out to him he said he would fix it, he got it wrong again I finally got my order with no apology or treat, the store was empty so there was no excuse, maybe more training is needed. my order #316571 at 1065 n Elmhurst rd Mt prospect, Illinois to contact me at Ididitmyway@comcsat.net or 3123434370
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Review
#1742037 Review #1742037 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Cons
  • Pricey for the food i got
  • Incompetent manager and staff
Reason of review
Poor customer service
Loss
$12

My opinion about panera in silver spring on 8541georgia avenue is about the manager.He is viewed by all customers as a valuable commodity of the company.. | Panera Bread in District 13, Maryland

5.0
Details
This is the best Panera bread I found in Montgomery county according to my experience of visiting while I am here and there for work. In general all the food preparation,the test,thesize,etc.is so much good.The service and the management is alsoan excellent one.
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Review
#1737210 Review #1737210 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Reason of review
Good customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stay Away! | Panera Bread

3.2
Details
December 10, 2019 in Elk Grove Village, 90 Biesterfield Rd location at 6:05 AM, NOT a single whole grain bagel was available for sale.
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Review
#1729146 Review #1729146 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Pros
  • Location and menu
  • Location
Cons
  • Food item not in stock
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

If you are Black, you may not want to shop here. | Panera Bread

1.0
Details
Margaret the Cashier was TERRIBLY RUDE and expressed her need to go home as the reason for her rude behavior. The Manager on duty apologized on her behalf and expressed that "Everyone is always in a rush to get out of here" as justification. Margaret never apologized and he never addressed her behavior. She was kind to the customer behind me though.
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1 comment
Machele
#1787247

Sounds like you have a large chip on your shoulder and spend a great deal of time looking for reasons to accuse people of not liking you because of your colour. Sorry you were "offended" by a cashier in a Panera's, but life is like that. Perhaps, we should be offended by you being offended?

Review
#1726981 Review #1726981 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Cons
  • Bad customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

For them to hear my experience | Panera Bread

1.0
Details
For them to hear my experience - Panera Bread
For them to hear my experience - Panera Bread
For them to hear my experience - Panera Bread
For them to hear my experience - Panera Bread

Update by user Dec 02, 2019

I would like all three employees fired

Update by user Dec 02, 2019

Losers

Original review posted by user Dec 02, 2019

Your employee Brianna at Cafe#601438 Your employees at Cafe 0903 Kiana And David
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Review
#1720681 Review #1720681 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Pros
  • We live nearby
Cons
  • Pushing old people out
Reason of review
Bad quality
Loss
$5000
Preferred solution
I want all three them fired And charge with
Tags
  • Panera Bread Failed Me

Conplaint | Panera Bread in Lake Forest, California

Nothing happened. No one got back. My ph no is 2017443093
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Review
#1715950 Review #1715950 is a subjective opinion of poster.
Service
Panera Bread Customer Care

Very happy with customer service | Panera Bread in Hempstead, New York

2.8
Details
She was unable to give out owners phone number but she compinsated me for my agrovation with the managers coment to me.
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Review
#1714337 Review #1714337 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Pros
  • Usally food very good
Cons
  • Did not like managers coment when spike to him avout issue
Reason of review
Good customer service

Contact Panera Bread Customer Service

Website:
www.panerabread.com
Mailing Address:
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
All Panera Bread Contacts

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DO NOT do business with them | Panera Bread

1.0
Details
Gift cards do not work and you can not get to a live person to help you, this is so unprofessional and frustrating.
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Review
#1712539 Review #1712539 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Reason of review
Poor customer service
Preferred solution
Full refund