Product: Panera Bread Customer Care Clear all filters (0 of 139 reviews match)
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Panera Bread - Good food but terible service

panera eastgate ohio location. i walked in to get a few bagels and there were about 5 young employees all just standing there staring at me like they were lost, one with his hand inside his apron and none greeted me or asked "may i help you!" i was just about to walk out and finally one said i can help you down here with a dreaded tone.
3.0
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Product or Service Quality
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Panera Bread Customer Care
#1228620
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So much like most of the general public you trust chains restaurant to be consistent from location to location. And if you have a bad experience you tend to look at there reviews on their online. Panera breads product are good and the only difference is the level of...
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Anonymous
Anonymous

Yes, they should be consistent at all locations, But you won’t find that. Just as with any chain restaurant, some are corporate locations and some are franchises. You’re going...

2.0
Product
Panera Bread Customer Care
#1228527
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Im talking about panera in west babylon ....The girls Behind counter By Kitchen Very loud and I am Hispanic so I understand what there saying ... Talking to each other about there personal not caring about the cilents .... So so sick of this one girl is very rude who...
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Anonymous
Anonymous

Customer, not client.

2.8
Product
Panera Bread Customer Care
I didn't like
  • People working in kitchen nasty need to be trained
#1216998
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Our office orders at least $150 in food each month, we do pick up and delivery.We had a 50% off coupon that only allowed us to take $12.50 from our $80 total, also, the online ordering was down, and we asked for Panera in MWC Okla to accommodate us and allow us to...
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1.8
Product
Panera Bread Customer Care
#1210249
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Panera Bread - Poor service

The Patchogue has awful service. Waited for 20 minutes and finally someone came over to tell us they got our order wrong. The restaurant was practically empty. When they came over with our food they brought it to ago. I had to insist they bring it out in dinnerware to be served.
Product
Panera Bread Customer Care
#1209404
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High Point, NC location.March 7th. stopped in for a bagel and cream cheese to go. See sign sitting in front of counter telling the world NO cream cheese. What kind of a bakery runs out of cream cheese I asked when I got to register to place order. Line of customers...
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Anonymous
Anonymous

Maybe you should be keeping up with current events. ALL paneras in the USA have pulled all of their cream cheese flavors. Until Panera finds a new manufacturer, substitute bra...

Anonymous
Bobby

Nobody need to eat cream cheese unless they're looking to pack on weight in a hurry for some reason or another.

2.8
Product
Panera Bread Customer Care
#1204675
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Last weekend I went to go pick up my food from the counter and I asked for extra bravo sauce and the young lady named Shannel at the North Attleboro store. Gave me extremely bad attitude when she handed to me I go to this panera every week and this is the first time I...
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Anonymous
Anonymous

Well, she could’ve tossed it to you instead, Don’t be such a crybaby about it. She could’ve been having a *** day. I’m sure it’s not all rainbows and unicorns everyday where y...

Anonymous
Anonymous

People have bad attitudes and bad days. It happens. You need to get over it, as you have no idea that that employee may have had to deal with that day. They were in the wrong ...

2.2
Product
Panera Bread Customer Care
#1198274
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Once again, Panera has dropped the ball on our catering order when we had a room full of visitors at our establishment.I have been dealing with Panera since I stated working at our establishment for 3 years. I have been assured by managers and district managers that...
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Panera Bread Customer Care
#1193762
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I showed the clerk the text asking for a bacon, egg, and cheese asagio bagel.The clerk just rang up an asagio bagel. When I brought it to the attention of the young lady at the pickup area she told me it was after 11am so they don’t serve breakfast anymore and the...
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Product
Panera Bread Customer Care
#1192396
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Why make a big picture and advertise yogurt parfaits if the people working behind the counter are too lazy to make them up in the morning!! Excuse at one location: we don’t have the ingredients today! Excuse at another: it’s a busy morning so we can’t make any right...
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Anonymous
Anonymous

Well, maybe because the people in the bakery don’t make them. The morning prep people in the back make them. Oh and by the way, every Panera has to wait on the produce truck t...

2.5
Product
Panera Bread Customer Care
#1190965
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