Product: Panera Bread Customer Care Clear all filters (0 of 145 reviews match)
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Panera Bread - Terrible service

I’m very sad with the location in Watertown na on the arsenal st All the time they running out a ingredients food portions turn samall day by day And costumer service looks like don’t care they just say all the time we running out French bread for example but no even offer another item Never going back to that location
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Panera Bread Customer Care
#1241186
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I have been a loyal customer to Panera Bread for a few years now and the quality of the food just seems to keep getting worse every time I visit. The pastries are always good, however the bagels are sometimes hard and what is the deal with the cream cheese? I know you...
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Anonymous
Anonymous

You need to read the news about the cream cheese issue. Panera has not settled on a new company to remake their cream cheeses as of yet. So, substitute cream cheeses until the...

3.2
Cave Spring, Virginia
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Panera Bread Customer Care
#1234450
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Palm Bay FL: "Hammock Landing" Location" This place is a joke. Ever time we order we have never gotten what we have ordered. WE have been going to Panera Bred for some time at other locations, But this place on Palm Bay Road is a complete joke, how can you screw up an...
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Panera Bread Customer Care
#1231751
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Three times in the past several weeks there has been an error with my order. Twice I have pre-ordered over phone a souffle and upon picking up order, it wasn't even started, or even documented that I had I called.!!!! After waiting 15 minutes, they got the order wrong....
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Panera Bread Customer Care
I didn't like
  • Poor service
  • Bad customer service
  • How they mess up my order every time
#1229213
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Panera Bread - Eat standing up

Cant tell you the number of times we have stopped at panera, ordered and found no seats available. We usually scope out seating situation and just leave without ordering. Im fed up will not stop at panera again. Overpriced anyway.
2.3
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Panera Bread Customer Care
#1228665
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Panera Bread - Good food but terible service

panera eastgate ohio location. i walked in to get a few bagels and there were about 5 young employees all just standing there staring at me like they were lost, one with his hand inside his apron and none greeted me or asked "may i help you!" i was just about to walk out and finally one said i can help you down here with a dreaded tone.
3.0
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Product or Service Quality
Quality of Food
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Product
Panera Bread Customer Care
#1228620
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So much like most of the general public you trust chains restaurant to be consistent from location to location. And if you have a bad experience you tend to look at there reviews on their online. Panera breads product are good and the only difference is the level of...
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Anonymous
Anonymous

Yes, they should be consistent at all locations, But you won’t find that. Just as with any chain restaurant, some are corporate locations and some are franchises. You’re going...

2.0
Product
Panera Bread Customer Care
#1228527
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Im talking about panera in west babylon ....The girls Behind counter By Kitchen Very loud and I am Hispanic so I understand what there saying ... Talking to each other about there personal not caring about the cilents .... So so sick of this one girl is very rude who...
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Anonymous
Anonymous

Customer, not client.

2.8
Product
Panera Bread Customer Care
I didn't like
  • People working in kitchen nasty need to be trained
#1216998
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Our office orders at least $150 in food each month, we do pick up and delivery.We had a 50% off coupon that only allowed us to take $12.50 from our $80 total, also, the online ordering was down, and we asked for Panera in MWC Okla to accommodate us and allow us to...
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1.8
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Panera Bread Customer Care
#1210249
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Panera Bread - Poor service

The Patchogue has awful service. Waited for 20 minutes and finally someone came over to tell us they got our order wrong. The restaurant was practically empty. When they came over with our food they brought it to ago. I had to insist they bring it out in dinnerware to be served.
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Panera Bread Customer Care
#1209404
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