Product: Panera Bread Customer Care Clear all filters (0 of 196 reviews match)
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No ever answered so I hung up. Your company has the worst service. I stoped inthe ither night about 7:30 at the deer park location. There were at least 5 people standing around. One person taking orders. I left and went to star bucks. Your stores are the worst. It will...
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Panera Bread Customer Care
#1396651
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Panera Bread - Pissed

At this moment as I wait at Panera Bread on Kanis I’m pissed off. At 11 am October 24 I made several attempts to place an order online. The order was not successful therefore resulting in me having to drive from Alexander, AR to Panera on Kanis. Then once I placed my order only to have the manager tell how long the wait will be. At this point all I expect to hear is ma’am we are working on your order as fast as we can and we appreciate your patience.
1.0
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Panera Bread Customer Care
#1387944
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I have been trying to place an order for an office lunch tomorrow since Friday afternoon. I have tried both Spartanburg, SC multiple times, on Friday, Saturday and Sunday, and not during mealtime rush hours, and THEY WILL NOT ANSWER THE PHONES. I called the corporate...
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1.0
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Panera Bread Customer Care
#1386599
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This manager was never trained in how to assist a person if they fall in this store. Corporate should train their store managers to assist a person that fell and how to get their personal information. It is 5:00 AM and I am awake because of the pain. Stay away from Panera Bread...
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Anonymous
Anonymous

It’s not Panera’s responsibility to their employees pick you up off the floor. Your monetary loss of $60,000 is laughable. Clearly this is not a food issue, it’s you.

Anonymous
Anonymous

You fell. People fall all the time. You don't mention falling over anything so I will assume the store did nothing to cause you to fall. Why would you falling over your own fe...

1.0
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Panera Bread Customer Care
I didn't like
  • Attitude of the store manager
#1381799
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Panera Bread - Service
I had a very unpleasant moment today at one of your Panera franchises, 951 W. Bethany Dr. Allen, TX 75013 I met one of my friends for about 30min at the Panera. Before I went to there, I made my promises to my daughters that I was going to bring food after the meeting....
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Anonymous
Anonymous

That post is far too long to read in its entirety.

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Panera Bread Customer Care
#1381703
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Myself and my husband went to pan era bread at Hillside location chicago ill for lunch .We placed order to go.my husband gave a 100 dollar bill and we are supposed to get 75 dollars back.The cashier gave 65 dollars back.Remember this cashier no smile no greetings.Then...
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Panera Bread Customer Care
#1381629
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Panera Bread - Refund

Very great. Customer service issues was solve
4.2
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Panera Bread Customer Care
#1380359
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Panera Bread - Very informative and well mannered.

It was the most professional phone conversation I’ve had in a while. The phone representative woman helped me out even with information that was not needed but really helped the understanding of the hiring/application process, go alot more deliberate. Again, as I told her, hopefully it goes to one of the recruitors in my area, that I am not in college for this year. So maybe there would be more consideration into my application. Thank you.
5.0
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Panera Bread Customer Care
#1379925
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Panera Bread - Never again

Bad customer service, waited a hour for food I never got Soup and Half sandwich was told one time it takes a while to cook my food then was told they where backed up to see customers whom came in after me recieve there food first ! Then as I expressed frustration was told my order had been made and possibly given away by mistake ! I demanded refund and was not even attempted to be compensated for time wasted a free meal gift card would have made this experience a better one bad look Panera!
2.8
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Panera Bread Customer Care
#1372573
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For the third time in four weeks, the staff at the Panera Bread location in Redlands, California has gotten the placed order wrong. I have gone into the site, ordered bagels for a certain date (two days ahead) and a notice has been sent that the order is ready on the...
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2.4
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Panera Bread Customer Care
I didn't like
  • Quality of service
#1369259
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