Manufacturer: Panera Bread Category: Managers Clear all filters (63 of 63 reviews match)
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Yes today Monday 08-14-2017 I called the south Elgin, Il store to talk to the manager Henry Desrosiers in regards to my daughters availability schedule and Henry hung up the phone. I called right back and noone answered the phone. I waited 15-20 minutes then I called...
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Panera Bread Manager
#1087608
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I have been a Panera Bread customer since the Greenwood, Indiana store opened. I eat there most every day and love the food and the staff. Most of them. I have rarely had a bad experience but this guy Kevin who has been a server there for a while is rude. Instead of...
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3.8
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Panera Bread Manager
#1085604
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The manager who answered the ordering window is totally out of line and he sets a bad example for his employees.He spouts gibberish for several minutes about nothing and all we want to do is to order. There is something really wrong with him!! Beware and go elsewhere....
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Anonymous
geoff hartman

Loser Manager

2.2
Product
Panera Bread Manager
#1084879
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Panera Bread Manager Review

#970421
3.9
Manager did not have right change in register, said she would bring to me and my food would come to my table..no. 18. neither happened..i had to ask for my change and picked up my own food. during meal two homeless people were asked to leave..one was beligerent..disruptive. not a pleasant experience. food was excellent.
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Panera Bread Manager Review

#956588
Very bad. Port jefferson station ny. Toaster for bagels does not work. They put it through 7 times and no heat. Asled manager joe nicely maybe you beed a new toaster. His response "not my call" si i will never return. I asked nicely again and he said not my call. Si why have a atore with no toaster.
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Panera Bread Manager Review

#872166
1.0
Apopka Panera has very poor service. Kids are running the facility, on this particular day they werw out of 5 different bagles and had very little concern. This was at 930 in the morning. The manager had no intention of making more. Very disapointing. I recently quit visiting this location because of such events but thought i would give it a try again. I will not be xoming here anymore.
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Panera Bread Manager Review

#858988
Extremely rude manager Diane. She threw all my order on the floor. I need to be contacted 2246457139 Elena
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Lucie Florida. Sabrina the "general manager" smh was yelling at her workers and cursing at them in their faces for all, including the customers and their children, to see. When I asked her if she could stop she gave me a fake passive aggressive smile and said...
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Anonymous
Anonymous

If this story is true, you should have recorded it for Corporate to review.

Product
Panera Bread Manager
#1081797
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Dear Bob Russell and Darren Brown, Your immediate attention regarding my unfortunate experience at the Nanuet, Panera Bread store this morning . After requesting a larger cup of Chai tea, I was subjected to hostility, verbal abusiveness, harassment and humiliation by...
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Anonymous
Anonymous

It sounds like this person went looking to cause a scene and make trouble.

Anonymous
Anonymous

i find it hard to believe they would not serve you whatever size tea they have on the menu

Panera Bread East Windsor, New Jersey
Product
Panera Bread Manager
#1079964
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I WENT TO PANERA BREAD, MASSAPEQUA PARK, NY YESTERDAY AND ORDERED THE TURKEY APPLE SLAW SANDWICH TO GO. UPON OPENING THE SANDWICH AT HOME I BIT INTO A TURKEY SANDWICH WITH BACON, WHICH IS TABOO IN MY RELIGION. I IMMEDIATELY RETURNED TO THE STORE, WHERE THE MANAGER...
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Anonymous
Anonymous

After speaking with Panera coperate i learned that some Panera's are franchised, as this one. After voicing my complaint I NEVER HEARD ANOTHER WORD FROM PANERA AGAIN. WILL N...

3.5
Product
Panera Bread Manager
I didn't like
  • Bad customer service
  • Service
#1073227
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Last month I went job hunting, Panera Bread was on my list of employers. I filled out a paper application and spoke with the manager on duty. He advised me to "come by at 2 PM this Thursday" for an interview. I was all psyched and amped up for this interview,...
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Anonymous
Anonymous

"Then I saw a group of trainee employees...they were all mentally retarded (I'm not being mean here)..."thats uncalled for in what WAS a productive review

BettyLRL
BettyLRL

All I want is honesty, why couldn't they have had the guts to keep their word about calling? I'm a big girl, I can handle bad news when it's up front and personal. Any manager...

1.0
Product
Panera Bread Manager
#1067694
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The Manager on Duty was not doing a good job, restaurant was not clean , no coffee was told they had no regular coffee, no 1/2 cream, was told they ran out. What really up set me was she made the bagel and it was burnt ( black ) had to ask for another one. My friends...
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5.0
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Panera Bread Manager
#1065253
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Panera employee at the River Forest IL location stole my credit card number and attempted to use it 4 times by punching in the numbers at the cash register. My bank alerted me of a potential fraudulent transaction. I contacted the store and spoke with 3 managers Gio,...
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Panera Bread Manager
I didn't like
  • Being stolen from
  • Being lied to
  • Being being a fool of
#1059996
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After waiting for a while a worker came to our table and told us there were no bagels of the type she ordered. She told that employee that she saw 6 of them when she placed her order and the reply was that they are out. Since the bagel was for me, I said I wanted a...
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Panera Bread Manager
#1038970
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