Panera Bread Salad Reviews and Complaints
Panera Bread Salad Photos
Local store not answering phone | Panera Bread in Highland, California
I called corporate customer service and they gave me a free salad for my troubles. She also tried calling the store and also could not get through. I returned to the store and they made me a new salad.
Review
Product
Panera Bread Salad
Reason of review
Honest return, exchange or cancellation policy
Panera in Montclair, NJ. First, the good news. I eat the Montclair Panera almost every day and usually twice a day. Sometimes three. The food is terrific. I've never had a bad meal there in the two years I've been going. You should be commended for that. I always order...
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Review
Product
Panera Bread Salad
Reason of review
Poor customer service
Small portions, higher price | Panera Bread in Orlando, Florida
Ordered my usual you pick 2, my salad was way smaller than b4, the soup was good & tastes the same but seemed different, used to be thick & creamy but is now watery & the baguette was not the same at all, it tasted very bland. I was surprised to see a much smaller salad & a higher price. I wasn’t aware they had made any changes. Have to say I was disappointed & not sure I’ll be back soon.
Review
Product
Panera Bread Salad
Reason of review
Pricing issue
Friday evening I called into Panera after 10 rings inquired as to what time they closed told me 9. I asked to place order was put in hold. Had to call back and was put on hold again but this time they came back on line. Ordered soup and 1/2 salad told 20 minutes. I...
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Review
Product
Panera Bread Salad
Cons
- Quality of the food
- Just disappointed with both very salty meals
Reason of review
Bad quality
Loss
$12
Preferred solution
Full refund
Smaller sized sandwich and salad | Panera Bread in Reno, Pennsylvania
I used to order Panera's 1/2 Meditteranean sandwich and 1/2 Greek salad. Have not been there for a while (due to winter weather). Was there today and order the combo. The 1/2 sandwich has shrunk considerably.. it is more like a fourth of sandwich, and the salad size is smaller too. What really *** me off is the price is the same. Hey corporate, you think people don't notice these things?! Forgetabout it. You've lost a customer. Oh wait, I am sorry. You did not lose a customer, you lost 3 of us who were together.
Review
Product
Panera Bread Salad
Pros
- Food and location
Reason of review
portion size smaller at same price
Preferred solution
Lower the price.
Tags
Panera is charging almost $10 for a salad now. The portion sizes are WAYYYY SMALLER. They stopped serving the salad in a larger box to putting it in a smaller clear bowl to make you think there's more food. Who do they think they're fooling? The bowl looks like the...
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Review
Product
Panera Bread Salad
Reason of review
Bad quality
No substance | Panera Bread in Petaluma, California
It would be nice if Panera actually included the ingredients that's advertised in their salads, $10 for a bowl of romaine lettuce is not right.
Review
Product
Panera Bread Salad
Reason of review
Not as described/ advertised
Worst salad ever | Panera Bread in Greece, New York
I ordered a salad today from Greece, NY location "greek" 3 olives could they spare them? Bread ripped by hand not cut and tossed in the bottom of the bag...wasted $10.25 back to CoreLife for me. Live and learn I heard they had gone down hill I believe it! Ron H. BAD, BAD, {{Redacted}}
Review
Product
Panera Bread Salad
Reason of review
Pricing issue
Loss
$10
Really not a fan of the new menu. Why change a good thing? I don't eat out often, but when I want a quick lunch Panera is my go-to. Or Panera used to be my go-to. I went today. The salad I loved is no longer on the menu, nor are many other salads. The one I ordered was...
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Review
Product
Panera Bread Salad
Reason of review
Bad quality
Always disorganized | Panera Bread in Blue Ash, Ohio
Line is always disorganized Portions vary...seems like the line cooks want to preserve their stock so they dont run out or have to restock. $9.99 for what looks like a half salad. I come to Panera because I only eat whole grain plant based foods. They need to make sure the salads can feed a vegetarian...especially for 9.99. At these prices they can afford higher labor costs. This company is going down hill.
Review
Product
Panera Bread Salad
Reason of review
Not as described/ advertised
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As a Panera employee, I can tell you the portions have not once changed in the two years I’ve been with the company. While I wholeheartedly agree the food is overpriced for the relative portion size, the sizes have not changed.
We have required weights for any meats, and all other products have specific portion tools. These portions are also identical for all items whether they are for here or to go, for anyone who thinks eating in gets you more. The salad boxes were changed to the plastic containers simply because they are much easier to work with quickly during a rush instead of folding those stubborn boxes, they are more appealing to the eye, and they prevent any product from falling out as easily as in the open edges of the boxes.
As for the bagels, we have fresh dough shipped to the store every morning, and the bakers bake fresh bagels every night. At the end of the day, all left over pastries, breads, and bagels are donated to charities, so whenever you purchase a bagel, it is never more than a day old.