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Panera Bread in Highland, California - Local store not answering phone

4.6
Details
I called corporate customer service and they gave me a free salad for my troubles. She also tried calling the store and also could not get through. I returned to the store and they made me a new salad.
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Review
#1663339 Review #1663339 is a subjective opinion of poster.
Product
Panera Bread Salad
Reason of review
Honest return, exchange or cancellation policy
2.3
Details
Panera in Montclair, NJ. First, the good news. I eat the Montclair Panera almost every day and usually twice a day. Sometimes three. The food is terrific. I've never had a bad meal there in the two years I've been going. You should be commended for that. I always order...
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Review
#1660373 Review #1660373 is a subjective opinion of poster.
Product
Panera Bread Salad
Reason of review
Poor customer service

Panera Bread in Orlando, Florida - Small portions, higher price

4.0
Details
Ordered my usual you pick 2, my salad was way smaller than b4, the soup was good & tastes the same but seemed different, used to be thick & creamy but is now watery & the baguette was not the same at all, it tasted very bland. I was surprised to see a much smaller salad & a higher price. I wasn’t aware they had made any changes. Have to say I was disappointed & not sure I’ll be back soon.
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Review
#1584786 Review #1584786 is a subjective opinion of poster.
Product
Panera Bread Salad
Reason of review
Pricing issue
2.0
Details
Friday evening I called into Panera after 10 rings inquired as to what time they closed told me 9. I asked to place order was put in hold. Had to call back and was put on hold again but this time they came back on line. Ordered soup and 1/2 salad told 20 minutes. I...
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Review
#1484788 Review #1484788 is a subjective opinion of poster.
Product
Panera Bread Salad
Cons
  • Just disappointed with both very salty meals
  • Quality of the food
Reason of review
Bad quality
Loss
$12
Preferred solution
Full refund

Panera Bread in Reno, Pennsylvania - Smaller sized sandwich and salad

3.3
Details
I used to order Panera's 1/2 Meditteranean sandwich and 1/2 Greek salad. Have not been there for a while (due to winter weather). Was there today and order the combo. The 1/2 sandwich has shrunk considerably.. it is more like a fourth of sandwich, and the salad size is smaller too. What really *** me off is the price is the same. Hey corporate, you think people don't notice these things?! Forgetabout it. You've lost a customer. Oh wait, I am sorry. You did not lose a customer, you lost 3 of us who were together.
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Review
#1473236 Review #1473236 is a subjective opinion of poster.
Product
Panera Bread Salad
Pros
  • Food and location
Reason of review
portion size smaller at same price
Preferred solution
Lower the price.
Tags
  • Smaller Portions
3.0
Details
Panera Bread - HIGHER PRICES, REDICULOUSLY SMALLER PORTIONS
Panera is charging almost $10 for a salad now. The portion sizes are WAYYYY SMALLER. They stopped serving the salad in a larger box to putting it in a smaller clear bowl to make you think there's more food. Who do they think they're fooling? The bowl looks like the...
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1 comment
Anonymous
#1614170

As a Panera employee, I can tell you the portions have not once changed in the two years I’ve been with the company. While I wholeheartedly agree the food is overpriced for the relative portion size, the sizes have not changed.

We have required weights for any meats, and all other products have specific portion tools. These portions are also identical for all items whether they are for here or to go, for anyone who thinks eating in gets you more. The salad boxes were changed to the plastic containers simply because they are much easier to work with quickly during a rush instead of folding those stubborn boxes, they are more appealing to the eye, and they prevent any product from falling out as easily as in the open edges of the boxes.

As for the bagels, we have fresh dough shipped to the store every morning, and the bakers bake fresh bagels every night. At the end of the day, all left over pastries, breads, and bagels are donated to charities, so whenever you purchase a bagel, it is never more than a day old.

Review
#1424479 Review #1424479 is a subjective opinion of poster.
Product
Panera Bread Salad
Reason of review
Bad quality

Panera Bread in Petaluma, California - No substance

It would be nice if Panera actually included the ingredients that's advertised in their salads, $10 for a bowl of romaine lettuce is not right.
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Review
#1416266 Review #1416266 is a subjective opinion of poster.
Product
Panera Bread Salad
Reason of review
Not as described/ advertised

Panera Bread in Greece, New York - Worst salad ever

I ordered a salad today from Greece, NY location "greek" 3 olives could they spare them? Bread ripped by hand not cut and tossed in the bottom of the bag...wasted $10.25 back to CoreLife for me. Live and learn I heard they had gone down hill I believe it! Ron H. BAD, BAD, {{Redacted}}
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Review
#1398687 Review #1398687 is a subjective opinion of poster.
Product
Panera Bread Salad
Reason of review
Pricing issue
Loss
$10
Really not a fan of the new menu. Why change a good thing? I don't eat out often, but when I want a quick lunch Panera is my go-to. Or Panera used to be my go-to. I went today. The salad I loved is no longer on the menu, nor are many other salads. The one I ordered was...
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Review
#1376447 Review #1376447 is a subjective opinion of poster.
Product
Panera Bread Salad
Reason of review
Bad quality

Contact Panera Bread Customer Service

Mailing Address:
Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
All Panera Bread Contacts

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Panera Bread reviews

Panera Bread in Blue Ash, Ohio - Always disorganized

2.5
Details
Line is always disorganized Portions vary...seems like the line cooks want to preserve their stock so they dont run out or have to restock. $9.99 for what looks like a half salad. I come to Panera because I only eat whole grain plant based foods. They need to make sure the salads can feed a vegetarian...especially for 9.99. At these prices they can afford higher labor costs. This company is going down hill.
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Review
#1365279 Review #1365279 is a subjective opinion of poster.
Product
Panera Bread Salad
Reason of review
Not as described/ advertised