Product: Panera Bread Sanitary Conditions Clear all filters (79 of 79 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Panera Bread in Kingston, Ontario - Our Local Panera Has Gone Downhill

Me and my family went to Panera Bread here in Kingston, Ontario last week for dinner. When we walked in, my husband and I were instantly alarmed by the change in the appearance of the restaurant. There was only one person working on cash. The line was long. The baked goods were almost none. The floors were dirty. We had a hard time finding a table that was cleaned off. While waiting for our order my husband noticed two young men come in to store for their shift. Shortly after, he noticed they were wearing their street clothes while working in the kitchen. All of this disturbs me as our Panera used to be a lovely place to dine. Is it going out of business?
View full review
Review
#1669959 Review #1669959 is a subjective opinion of poster.
Service
Panera Bread Sanitary Conditions
Cons
  • Our local panera is now dirty
Reason of review
sanitary conditions of the restaurant
Loss
$32
Preferred solution
Let the company propose a solution

Panera Bread - Hair not covered

Staff hair all over food. Staff should cover hair working with food. At Saint Louis University location St. Louis, mo
View full review
Review
#1666386 Review #1666386 is a subjective opinion of poster.
Service
Panera Bread Sanitary Conditions
1.4
Details
We go to Panera often. My salad had brown lettuce, the bread was stale and moldy in taste, the potato soup was inedible and also moldy in taste. My husband had the same soup. The bread in his sandwich wasn’t fresh but he ate it anyway and his side order of bread was...
View full review
Review
#1661994 Review #1661994 is a subjective opinion of poster.
Service
Panera Bread Sanitary Conditions
Cons
  • Dirty restroom
Reason of review
Bad quality
Preferred solution
That Panera bread take care of their restaurants and staff

Panera Bread in Goose Creek-Hanahan, South Carolina - Unsanitary employee

4.0
Details
An employee was not using gloves as she was preparing my salad. I saw her grab the eggs and toppings and put them in my salad
View full review
Review
#1660126 Review #1660126 is a subjective opinion of poster.
Service
Panera Bread Sanitary Conditions
Pros
  • Green goddess salad
Cons
  • Not sanitary
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I 10 HWY San Antonio TX 8AUG2019 @1100. Went in for lunch. I don't mind tipping for service, but please let me sit down and enjoy my food and see what kind of service I am going to receive. You are asked for a tip right from the start when you are ordering your meal....
View full review
Review
#1616910 Review #1616910 is a subjective opinion of poster.
Service
Panera Bread Sanitary Conditions
Reason of review
Poor customer service
Preferred solution
Make sure your employees are doing their jobs keeping the dining area clean. If its not clean, I can imagine what the kitchen looks like. GROSS
Tags
  • Panera Failed Bad Worker

Panera Bread in Aquia, Virginia - VERY disappointed at Panera’s Stafford VA

very small store. None of the usual pastries that we ordinarily buy. Store wasn’t very clean, either. Given the size of the community here, this store should be upgraded immediately. We’re relocating here from Iowa, and have been Panera’s customers for years, but we won’t go back to this one. And to make matters worse, the nearest alternative Panera’s is ten miles away, and judging by the pictures, it isn’t any larger.
View full review
Review
#1615993 Review #1615993 is a subjective opinion of poster.
Service
Panera Bread Sanitary Conditions
Reason of review
Small store
Preferred solution
Let the company propose a solution

Panera Bread in Collinsville, Illinois - Dining area not clean

2.0
Details
Aug 2, 2019 @ 5:30. Only 3 cars on lot. We go to Panera often and this is the first time we were very disappointed. We were at lake St. Louis location in Missouri. We had to clean our own table because all of the tables were dirty. My husband mentioned that all tables were dirty. No one came out to clean tables until we were finished eating and in our car to leave. Very disappointing. Dishes were overflowing in all racks. Linda Lovejoy. 618/975/4755
View full review
Review
#1610731 Review #1610731 is a subjective opinion of poster.
Service
Panera Bread Sanitary Conditions
Reason of review
Cleanliness
Preferred solution
Work on promptly cleaning dining area
1.8
Details
Panera Bread - Awful
Panera Bread - Awful
Panera Bread - Awful
We have been Panera customers for years and have slowly seen our Panera franchises go down hill. We live in a Roanoke, Va and both the locations ( Valley View and Tanglewood) are EXTREMELY dirty and have poor customer service. We were recently there (7-30-19) and I was...
View full review
1 comment
Anonymous
#1739930

Maybe a rush had just happened and breaks where happening? God damn I *** hate seeing people say "well I work customer service and blahblabblah" *** Unless you know how severely understaffed a place is and wether or not the staff is actually trained you can *** a nut.

They don't own you anything and if you hate it so much just go somewhere else. It's not *** hard.

Review
#1606719 Review #1606719 is a subjective opinion of poster.
Service
Panera Bread Sanitary Conditions
Pros
  • Usually like panera
Cons
  • Employees doing nothing
  • Unsanitary
Reason of review
Bad quality
Loss
$31
Preferred solution
Full refund

Panera Bread in Philadelphia, Pennsylvania - Condition of Ladies room in Springfield, Pa .

1.0
Details
We are Paneras's at least four times a week. The ladies room is disgusting. It is filthy. In the handicap stall the toilet paper dispenser cover broke off weeks ago, so the toilet paper is on the dirty floor. The faucet is coming out of the sink. One other thing the coffee is horrible. It is so strong you can drink it.
View full review
Review
#1582753 Review #1582753 is a subjective opinion of poster.
Service
Panera Bread Sanitary Conditions
Reason of review
Filthy bathroom
Preferred solution
Clean and fix ladies room

Contact Panera Bread Customer Service

Mailing Address:
Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
All Panera Bread Contacts

Panera Bread in Clemmonsville, North Carolina - Flithy

3.0
Details
At the time I went there was hardly anyone in the dining room all of the tables had food crumbs on them and there were food crumbs on the chairs and the floor I told the staff this and that we had to wipe off our own table and the response was that they had been extremely busy and I were sorry I don't think there's any excuse for having a dirty dining room area I think that's poor restaurant management someone needs to be available to clean the tables at least wipe the tables after people put their trays up I was extremely disappointed although the food was good
View full review
Review
#1565974 Review #1565974 is a subjective opinion of poster.
Service
Panera Bread Sanitary Conditions
Pros
  • Taste of food
Cons
  • Cleanliness of dining arra
Reason of review
Cleanliness
Preferred solution
Someone needs to be available to keep dining area clean