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Be careful with the one in Rego Park, NY | Panera Bread in Queens, New York

1.8
Details
I went to get my good and Earthy chicken noodles soup. I asked for a big one and they gave me 3 little one . I said can you combine it to a big one and some good bread on the side. The young man flipped on me. Slapped the bags on top of the counter and the rest forget it. He wouldn't give the bread. When the manager asked him he walked away and ignored him all together. The worst part was when i get home. It was only liquid no noodles or veggies. I will never go to that Panera bread at the Rego Center again.
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Review
#1739829 Review #1739829 is a subjective opinion of poster.
Product
Panera Bread Soup
Cons
  • Vegetable and chicken soup
  • Sloppy made food
  • Size of the portion and the high price
Reason of review
Poor customer service
Loss
$22
Preferred solution
Will not go to that Panera Bread again
Tags
  • bad service

Rip off | Panera Bread in South Antelope Valley, California

1.2
Details
First of all you took away French onion soup which was your BEST soup second I ordered vegetable soup that was not good a can of Campbell vegetable soup is better third almost seven dollars and barley a half a bowl of soup and was totally disappointed. You need to bring back the portobello mushroom sandwich and the French onion soup. This place has tot went down hill and to replace French onion soup with turkey chili is disgusting.
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Review
#1685375 Review #1685375 is a subjective opinion of poster.
Product
Panera Bread Soup
Cons
  • Vegetable and chicken soup
Reason of review
Bad quality
Loss
$26
Preferred solution
Let the company propose a solution
Tags
  • Menu Extremely Limited

Terrible customer service | Panera Bread in Strongsville, Ohio

1.0
Details
Visited your Twinsburg, Ohio location. Had an email sent stating I had a Free Bowl of soup expiring 10/2. They couldn’t locate the reward on your system. I had to go home and get the printed email. When I got back to the Panera location, the manager wouldn’t use the rewards towards a bowl of Mac and cheese, because it’s not a soup. At that point it would’ve been nice to just discount the Mac and cheese to reflect the price of a bowl of soup. My husband uses Panera for catering work functions. Not any more. If you have questions feel free to contact me 330-256-1397
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Review
#1669164 Review #1669164 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Problems with payment

Soup is delicious and warms me | Panera Bread in Scranton, Pennsylvania

The brocilli and cheese soup is very delicious. Your staff are very polite, friendly, and helpful.
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Review
#1502789 Review #1502789 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Bad quality
3.7
Details
My husband and I have been eating at Panera Bread all over for the last 12 years. For the past 7 years we have gone to cafe #601654 at least once a week as it is only about 5-10 minutes from our home. Lately we have noticed changes taking place, some good, some not so...
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1 comment
Anonymous
#1658967

Panera Bread has made the worst changes in their breakfast menu possible. It is just horrible.

I have been a loyal customer for over a dozen years. They use to serve pineapple upside down cake and carrot cake. They got rid of that a few years ago. Now, they changed their cinnamon rolls to bad, cherry and cheese pastries have been changed to horrible, bagels are now very poor quality, cream cheese has been changed to horrible.

Over the years I have spent a few thousand dollars at Panera. Can you say Panera has lost my business?

Review
#1487394 Review #1487394 is a subjective opinion of poster.
Product
Panera Bread Soup
Pros
  • Fast and friendly service
Cons
  • Size of the portion and the high price
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
2.4
Details
Got a bowl of soup at Montage mountain Panera for $6.59 - Panera Bread
The amount of soup in the bowl did not even fill one quarter of the bowl! I showed the manager and he said that the amount of soup in the bowl was the correct amount! Needless to say , This is the LAST TIME I will be eating here.
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2 comments
Anonymous
#1676204

For bowl size, irs supposed to be three ladles full. For the cup two ladle. FYI

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Review
#1484084 Review #1484084 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Not as described/ advertised

ThCustomer Service | Panera Bread in Larchwood, Iowa

I waited a very long time to be assisted. Although there were several employees around, but one very slow one at the counter. Finally, some one said Hi. Then asked if the could help me? I ordered Chili Bean soup and went home with Tomato. It was still good but not what I ordered. I also don't like how they handle the bagetts. They just throw them in the bag...not sure if they are left over ones...mine are always very hard. I asked questions about the natural food and no one seems to be able to answer.
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Review
#1476260 Review #1476260 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Poor customer service

Recent Panera Bread dining

2.2
Details
We recently dined at the Martinsburg WV restaurant and were disappointed in both the quality of the food and the cleanliness of the restaurant. We like Panera Bread, but it seems as though we are paying more and getting less for our money.
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Review
#1415866 Review #1415866 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Bad quality

Panera Bread is overpriced portions are ridiculously small.

1.3
Details
I visited my sister in the Otay lakes, Chula Vista area store number 4870 My first visit I ordered soup and was given less than half portion and a dirty spoon, ask for another spoon and it too was dirty- I showed the manager and she just smiled.
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Review
#1411875 Review #1411875 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Not as described/ advertised

Contact Panera Bread Customer Service

Website:
www.panerabread.com
Mailing Address:
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
All Panera Bread Contacts

Panera Bread Reviews

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Panera Bread reviews

Customer Service | Panera Bread in Columbus, Georgia

3.3
Details
One cashier explaining to the 2 customers the menu and tasting soups .no other cashier available.then finally my soup to go and 3/4 of a cup
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Review
#1403762 Review #1403762 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Not as described/ advertised