Product: Panera Bread Soup Clear all filters (120 of 120 reviews match)
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Panera Bread in Strongsville, Ohio - Terrible customer service

1.0
Details
Visited your Twinsburg, Ohio location. Had an email sent stating I had a Free Bowl of soup expiring 10/2. They couldn’t locate the reward on your system. I had to go home and get the printed email. When I got back to the Panera location, the manager wouldn’t use the rewards towards a bowl of Mac and cheese, because it’s not a soup. At that point it would’ve been nice to just discount the Mac and cheese to reflect the price of a bowl of soup. My husband uses Panera for catering work functions. Not any more. If you have questions feel free to contact me 330-256-1397
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Review
#1669164 Review #1669164 is a subjective opinion of poster.
Product
Panera Bread Soup

Panera Bread in Scranton, Pennsylvania - Soup is delicious and warms me

The brocilli and cheese soup is very delicious. Your staff are very polite, friendly, and helpful.
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Review
#1502789 Review #1502789 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Bad quality
3.7
Details
My husband and I have been eating at Panera Bread all over for the last 12 years. For the past 7 years we have gone to cafe #601654 at least once a week as it is only about 5-10 minutes from our home. Lately we have noticed changes taking place, some good, some not so...
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1 comment
Anonymous
#1658967

Panera Bread has made the worst changes in their breakfast menu possible. It is just horrible.

I have been a loyal customer for over a dozen years. They use to serve pineapple upside down cake and carrot cake. They got rid of that a few years ago. Now, they changed their cinnamon rolls to bad, cherry and cheese pastries have been changed to horrible, bagels are now very poor quality, cream cheese has been changed to horrible.

Over the years I have spent a few thousand dollars at Panera. Can you say Panera has lost my business?

Review
#1487394 Review #1487394 is a subjective opinion of poster.
Product
Panera Bread Soup
Pros
  • Fast and friendly service
Cons
  • Size of the portion and the high price
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
2.4
Details
Panera Bread - Got a bowl of soup at Montage mountain Panera for $6.59
The amount of soup in the bowl did not even fill one quarter of the bowl! I showed the manager and he said that the amount of soup in the bowl was the correct amount! Needless to say , This is the LAST TIME I will be eating here.
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2 comments
Anonymous
#1676204

For bowl size, irs supposed to be three ladles full. For the cup two ladle. FYI

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Review
#1484084 Review #1484084 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Not as described/ advertised

Panera Bread in Larchwood, Iowa - ThCustomer Service

I waited a very long time to be assisted. Although there were several employees around, but one very slow one at the counter. Finally, some one said Hi. Then asked if the could help me? I ordered Chili Bean soup and went home with Tomato. It was still good but not what I ordered. I also don't like how they handle the bagetts. They just throw them in the bag...not sure if they are left over ones...mine are always very hard. I asked questions about the natural food and no one seems to be able to answer.
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Review
#1476260 Review #1476260 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Poor customer service

Recent Panera Bread dining

2.2
Details
We recently dined at the Martinsburg WV restaurant and were disappointed in both the quality of the food and the cleanliness of the restaurant. We like Panera Bread, but it seems as though we are paying more and getting less for our money.
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Review
#1415866 Review #1415866 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Bad quality

Panera Bread is overpriced portions are ridiculously small.

1.3
Details
I visited my sister in the Otay lakes, Chula Vista area store number 4870 My first visit I ordered soup and was given less than half portion and a dirty spoon, ask for another spoon and it too was dirty- I showed the manager and she just smiled.
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Review
#1411875 Review #1411875 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Not as described/ advertised

Panera Bread in Columbus, Georgia - Customer Service

3.3
Details
One cashier explaining to the 2 customers the menu and tasting soups .no other cashier available.then finally my soup to go and 3/4 of a cup
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Review
#1403762 Review #1403762 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Not as described/ advertised

Panera Bread in High Point, North Carolina - Half empty

Ordered bowl of cheddar broccoli soup and macaroni and cheese to go. Got home and both containers were only half full!! Freakin expensive food and still starving. Ridiculous.
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Review
#1400521 Review #1400521 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Not as described/ advertised

Contact Panera Bread Customer Service

Mailing Address:
Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
All Panera Bread Contacts

Panera Bread in Rock Hill, South Carolina - Lot of price for tiny bit of food

3.1
Details
We visited the brand new location in Indian Land, SC for lunch today. We expected to wait as it is the only place around. However, we waited 40 minutes for half a sandwich/half salad, and half sandwich/cup of soup. The sandwich with the salad was maybe a total of 4 bites at the most. The soup was barely warm. We will try again once they've gotten settled, but, 6.00 for 4 bites is rediculous. Hot food is supposed to be served at 140 degrees. The soup was far below that.
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Review
#1397745 Review #1397745 is a subjective opinion of poster.
Product
Panera Bread Soup
Reason of review
Bad quality