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Last week I ordered Garden Vegetable Soup. I am strict vegetarian and have never consumed MEAT in my food.

However, while halfway eating my soup, I found a big piece of crab in my soup. I am very disappointed about this. I want you to take necessary actions. I frequently notice that the staff in the kitchen at this location usually keep talking and laughing instead of paying attention at the customer service.

This is very disgusting experience. I am hoping that Panera will ensure to take necessary actions.

I have talked to the manager but I was not promised about what he is going to do to prevent this with the future customers.

Product or Service Mentioned: Panera Bread Soup.

Reason of review: Mixing meat in veg food.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Aug 28, 2015.
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