Panera Bread - Pissed off

65 of 603 Panera Bread reviews

I WENT TO PANERA BREAD IN BAY PLAZA IN THE BRONX AND THE SERVICE WAS HORRIBLE I HAD WAITED FOR 30 TO 40 MINUTES AND STILL DID NOT RECEIVE MY ORDER.I AM A USUAL CUSTOMER THERE AND TODAY WAS THE WORST.

I HAD TO CANCEL MY ORDER BECAUSE IT WAS TAKING TO LONG AND I HAD ANOTHER ENGAGEMENT TO GO TO. AND THEY ONLY HAD ONE WAITER THAT WAS RIDICULOUS IT WAS TO MANY PEOPLE FOR ONE WAITER.

I COULD NOT BELIEVE THAT IT WOULD TAKE ME 1 HOUR TO GET A SMALL SOUP AND HALF A SANDWICH AND I WAS TREATING SOMEONE NOW THAT WAS NOT A GOOD LOOK WE LEFT THE RESTAURANT HUNGRY I WAS EMBARRSSSED.AND THE MANAGER AFTER REFUNDING MY MONEY DID NOT EVEN OFFER ME A COMPLIMENTRY DANISH OR ANYTHING FOR THE INCONVIENCE THATS NOT A GOOD BUSINESS MOVE I AM VERY SURPRISED AT MY FAVORITE PLACE PANERA......

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  • What I liked
    • Food menu very good
  • What I disliked
    • Waiting to receive your order must get better with that

Reason of review:
Order processing issue
Preferred solution:
complimentry for my ionconvience as a regular customer
Product or service
Review category
Cafes, Restaurants and Bars
review #948729

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65 of 603 Panera Bread reviews

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