Latest review first
I was a regular customer for a long time now. I thoroughly enjoy entering my Panera location to not only be greeted by the lovely energetic cashiers, but to be in heaven with their delicious food. That all changed a couple of weeks ago, when they took out the chipotle...Read more
- Food til they took it away
I didn't like
- How they took my sandwhich away
Panera Bread - Cuban Sandwich
Ordered the Cuban sandwich, not at all what a Cuban sandwich should be... Sweet pickles, no mustard.... Gross pork bordering on unsafe. Yuck, truly disappointed.
Panera Bread in Fort Worth, Texas - Wrong cc charged
Someone put their order on our cc and we need to reverse the charge. The store in Fort Worth said they can only do reversals on the same day of purchase? This is a catering order for over $500.00
I didn't like
- Need to reverse cc charges to correct number
Panera Bread in Ulster, New York - Screwed up order
I placed 2 rapid pick up orders and 1 drive thru order in the same week. ALL 3 WERE FILLED WRONG!!! Called the customer service number and was told to contact the local cafe myself. Over $50.00 wasted in 1 week and the corporate office tells me to do it myself???? I'm done with Panera and their OVERPRICED FOOD!
Ulster, New York
I didn't like
- Missing part of my order
Panera Bread in Stroud, Pennsylvania - Too many wrongs
The last time I visited Penera in Stroudsburg, I ordered bread there was a big air whole in the middle of the soudough bread. This bread was for sandwiches, the mgr of the store argued the bread was fine. Sure she was not paying for it I was. This time we ordered online when we got to the location they could not fullfill the order no Sourdough, come on people this is how you run a business. Nice way to pull the Penera bread name down. They need to look at the Management in this location. Denville NJ location is so much better!!!! Penera please look at the Stroudsburg location.
My niese worked at Panera Bread and raved about how good the food was. I also went into the store and ate. It was good. Today, I used the Rapid pick up on line ordering. I ordered $50 sandwich, a couple of soup and a salad. I picked it up and when I unpacked the food...Read more
Panera Bread - Given proper compensation and made aware of lack of proper leadership
They forgot the main part to my meal, I lived 45 minutes away, told me they would give me a coupon for my meal, took 3 months to send a beverage coupon!!!!!!!
Panera Bread - Status of application
I have been faithfully calling almost everyday to find out about my status. I have had 2 interviews, road test, drug test. All i get is we will call you. It has been over a month. Im sure the guy can call someone and push some buttons to find out what is the hold up. I need to speak with someone higher up.
Panera Bread in Heath, Ohio - Wrong order
i want a call back im pissed
Panera Bread in Flint Charter Township, Michigan - Upset Customer
On June 13th, 2019, I ordered Panera Bread using the online service. I placed my order and attached my rewards card to the order. I payed using my Apple Pay. I was then called by the Panera Bread Store on Miller Rd in Flint, M8 and told that my account was using someone else’s phone number but I was paying with my card. The person on the phone was upset me even though I explained that I had no idea how this happened and I saw the charge on my credit Card app. She then proceeded to hang up on me and my food was never delivered. I eat at Panera Bread at least twice a week if not more. I’m extremely upset and hurt that I was treated this way. Please just refund my money and I will eat elsewhere. Thank you
Flint Charter Township, Michigan
Panera Bread - Complaint against a manger
To Go Orders and Management @ the Panera Bread, Osage Beach, Mo. Location. Customer Service @ Head Quarters was very attentive to the problem as well as very Kind..Handled her job well. ThankU Kindly Donna J Albertson
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