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3.7
Details
I was a regular customer for a long time now. I thoroughly enjoy entering my Panera location to not only be greeted by the lovely energetic cashiers, but to be in heaven with their delicious food. That all changed a couple of weeks ago, when they took out the chipotle...
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49 comments
Anonymous
#1759924

Panera got our order wrong! This is not the first time.

Probably would not have been an issue, but when my wife called, the Manager didn’t say sorry, but said it was my wife’s fault for not checking the order when she picked it up. Even though the chef said which order was ours. OK, she may be right......we will do that in the future, but not at Panera.

My next move is to unsubscribe from Panera’s promo emails. Sorry, but that was bad management 101 and a total lack of customer service.

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Review
#705842 Review #705842 is a subjective opinion of poster.
Pros
  • Food til they took it away
Cons
  • How they took my sandwhich away

Baha mac and cheese bad. Change | Panera Bread review from District 6, Tennessee

1.0
Details
Went to your Gallatin Tn ordered this was never informed of any changes to the ingredients. Let me say this don't fix what is not broken. That was my worst experience I ever had there. French onion soup tasted terrible. Blood orange drink was old tasted like a rotten orange. Will not be back there. Will take a lot to get me back. Sad this was my favorite and thought safe place to eat.
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Review
#1764841 Review #1764841 is a subjective opinion of poster.
Pros
  • Some of the food
  • Clean food
  • Soup
Cons
  • Changes not listed
Reason of review
Bad quality
Loss
$12
Preferred solution
Full refund
Tags
  • Food Quality

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Verified Reviewer

Dont go! | Panera Bread review from Parma, Ohio

1.0
Details
My husband and I went through the drive-thru and I requested a full-size salad which I did not get I got the smaller size and also I ask for extras on my salad which state did not provide very disappointed
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Review
#1764679 Review #1764679 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$11
Preferred solution
Full refund

Yes I would | Panera Bread review from Germantown, Maryland

5.0
Details
Lancaster pa fruitville pike manager does an excellent job.
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Review
#1763430 Review #1763430 is a subjective opinion of poster.

Employee letter of termination | Panera Bread review from Point Pleasant Beach, New Jersey

1.8
Details
I Need A Copy Of My Termination Letter From Panera Bread Because I Quit I Have To Have The Letter From Corporate
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Review
#1763124 Review #1763124 is a subjective opinion of poster.
Service
Panera Bread Manager

To get my W2s | Panera Bread review from Durham, North Carolina

1.0
Details
I need to know when they are coming in bc I have to be filled before the 3 of February
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Review
#1762561 Review #1762561 is a subjective opinion of poster.

Payroll questions | Panera Bread review

I was supposed to receive my check yesterday and it never came? I've been receiving my check on Fridays for the last 8 months. Why didn't it come?
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Review
#1758193 Review #1758193 is a subjective opinion of poster.
Tags
  • Panera Does not Care

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Verified Reviewer

Its now just ok | Panera Bread review from Livonia, Michigan

3.0
Details
I used to go to panera a lot. My son loved their grilled cheese and me the soups and salads. Its been a while and we decided to go back. I ordered the turkey chili, my son the grilled cheese. I was disappointed to see that my chili was not the portion I used to receive, it was smaller. My son was disappointed to see his grilled cheese didnt have the lines on it from a panini press and was instead done in an oven but his grilled cheese size was smaller as well. We both left a bit hungry and a bit thinking of not returning. Good thing theres plenty of other places nearby with soup and salads.
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1 comment
Anonymous
#1803808

It’s hard to believe that Panera thinks we would return, when it is so noticeable how much their portion sizes have shriveled. Every restaurant in the country sells soup, salads and sandwich options, so it’s not like they have something special to offer. We aren’t returning either.

Review
#1757991 Review #1757991 is a subjective opinion of poster.
Pros
  • Food is good
  • Welcoming atmosphere of the front cashiers
Cons
  • Smaller portions
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Call before you go | Panera Bread review

2.5
Details
Who in the literal *** runs out of romaine lettuce on a Friday night when there is a Target grocery NEXT DOOR?!!!! What is wrong with you people? Then I try to call customer service and nobody ever answered.
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Review
#1757661 Review #1757661 is a subjective opinion of poster.
Product
Panera Bread Southwest Chile Lime Ranch Salad
Reason of review
Order processing issue
Preferred solution
Train your manager.... there is no such thing as we're out of ANYTHING. Go get it fom a store or another Panera.

No don’t try to be healthy and not ask for bread | Panera Bread review from Livingston, Michigan

No don’t try to be healthy and not ask for bread - Panera Bread review
No don’t try to be healthy and not ask for bread - Panera Bread review
This was supposedly a chipotle chicken avocado melt. I asked no bread because Im on a low carb diet. Melt to me means different but honestly my bill was 10.43 without bread,which I feel I should get some discount but nope and then what I got for the price....terrible...Im trying to be healthy and I travel for my work and I thought well I will try this place and some warm chicken with avocado and some chipotle will be perfect . Omg the Avocodo was even frozen so I ate 2 pieces of cheese some barely chicken a piece of lettuce and threw the rest at my next stop! McDonalds offers more for health than here!
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Review
#1757641 Review #1757641 is a subjective opinion of poster.
Cons
  • Same
Reason of review
Bad quality
Loss
$10
Preferred solution
Full refund

Contact Panera Bread Customer Service

Website:
Mailing Address:
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
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I didn't get paid | Panera Bread review from Grand Blanc, Michigan

The lady was so rude
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Review
#1757406 Review #1757406 is a subjective opinion of poster.