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Most Helpful
3.7
Details
I was a regular customer for a long time now. I thoroughly enjoy entering my Panera location to not only be greeted by the lovely energetic cashiers, but to be in heaven with their delicious food. That all changed a couple of weeks ago, when they took out the chipotle...
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43 comments
Anonymous
#1724822

THEY ACT LIKE THEY AIN'T GOT NO CONNER SENSE!

Review
#705842 Review #705842 is a subjective opinion of poster.
Pros
  • Food til they took it away
Cons
  • How they took my sandwhich away

Panera Bread in Saint Joseph, Indiana - Dry sandwiches with no meat

1.0
Details
Panera Bread - Dry sandwiches with no meat
I purschased two sandwiches from Panera and they were terrible. The sandwiches were dry, hardly any meat and way too much bread. We opened the sandwiches and the meat that was on there did not even cover the surface of the bread. We ate half and threw the rest away. Also, the cost of the sandwiches were $21.36! That is way too expensive for a bunch of dry bread and a bag of chips. With that amount of money, we could of had a very nice meal somewhere else. Very disappointed with the food and the cost.
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Review
#1627269 Review #1627269 is a subjective opinion of poster.
Pros
  • I have no other issues with panera
Cons
  • Poor food quality
Reason of review
Pricing issue
Loss
$21
Preferred solution
Full refund

Panera Bread - Why are there unlisted toppings on my sandwich

1.0
Details
List all ingredients on sandwiches
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Review
#1627085 Review #1627085 is a subjective opinion of poster.

Panera Bread in Sparta Township, New Jersey - Firing of young women with Downs Syndrome

2.7
Details
Such poor management at your Sparta NJ location. More training is needed to understand special needs employees. I may have to rethink dining at Paneras.
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Review
#1625565 Review #1625565 is a subjective opinion of poster.
Pros
  • Quality
Cons
  • Manager
Reason of review
How staff was treated poorly
Preferred solution
More management traing. Give woman here job back with 1 more day to schedule

Panera Bread in Babylon, New York - The worst grilled cheese sandwich

2.9
Details
Me and a friend ordered grilled chees with tomato and bacon and it was the worst sandwich I ever Had!!! It had almost no cheese and terrible tomato’s!! Never order it!
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Review
#1624729 Review #1624729 is a subjective opinion of poster.
Pros
  • Fast service
Cons
  • Cheap ingredients fake tomatoes
  • Terrible grilled cheese
  • Dry tasteless bagels
Reason of review
Bad quality
Loss
$16
Preferred solution
Full refund

Panera Bread in West Chester Township, Ohio - No bagels

I frequent the Panera’s on Civic Centre Blvd in West Chester, Ohio. Today, 8/15, I was there at 11:15am and the store was out of ALL bagels. I was very disappointed, since I was looking forward to a bagel and coffee.
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Review
#1624166 Review #1624166 is a subjective opinion of poster.
Reason of review
Out of all bagels in the morning

Panera Bread in Newport-Fort Thomas, Kentucky - Awesome!!!!!!

5.0
Details
I had to place 2 separate orders and I accidentally did the second one as a pickup. They caught it and delivered both orders on time!!! Great Service.
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Review
#1622978 Review #1622978 is a subjective opinion of poster.
Reason of review
Good customer service

Panera Bread in Queens, New York - An employee called me B**tch because I entered the bathroom before her.

At the Rego Park,N.Y cafe between the morning hours 6:30 am-7:30 am. The same employee told the manager that I mess up the bathroom and she forbids me from coming back to your cafe. I am so upset about this situation. Because not even at Starbucks I was disrespected in that manner.please deal with the situation because I feel like telling my friends and family not to support this cafe anymore. Thank you. Good day. August 14,2019.
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Review
#1622726 Review #1622726 is a subjective opinion of poster.
Pros
  • Have good bread
Cons
  • Nasty employee and manager
Reason of review
Poor customer service
Preferred solution
I want the employee fired.
Tags
  • Rude Staff And Manager

Panera Bread in Highland 2, Nebraska - Rude employees

1.0
Details
I’ve worked at Panera bread for about 4/5 months and two of the employees (Katarina Chinces and Taryn Stichert) have done nothing but spread rumors and treat me like garbage and are blatantly rude to me. One of them is a manager (Katarina Chinces) and one is an associate (Taryn Stichert) other managers have been informed and haven’t done anything to resolve this issue.
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Review
#1619914 Review #1619914 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution

Panera Bread in Greenville, Texas - Store hours have changed

The Greenville Tx location opens later than all surrounding cities/towns Panera locations. Please change the store hours back!
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Review
#1619557 Review #1619557 is a subjective opinion of poster.
Pros
  • Food is great when made correctly
Cons
  • Opening time on weekends
Reason of review
Store AM opening time
Preferred solution
Go back to the previous opening times...same as all other Panera locations

Contact Panera Bread Customer Service

Mailing Address:
Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
All Panera Bread Contacts
1.0
Details
I walk in to the drum hill Panera in Chelmsford Ma. I was the first customer in line I ordered my bagels the server started to put my order together and another customer walked in so the server put down my order and preceded to wait on the customer behind me who got...
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Review
#1618757 Review #1618757 is a subjective opinion of poster.
Cons
  • Poor service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution