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3.7
Details
I was a regular customer for a long time now. I thoroughly enjoy entering my Panera location to not only be greeted by the lovely energetic cashiers, but to be in heaven with their delicious food. That all changed a couple of weeks ago, when they took out the chipotle...
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49 comments
Anonymous
#1759924

Panera got our order wrong! This is not the first time.

Probably would not have been an issue, but when my wife called, the Manager didn’t say sorry, but said it was my wife’s fault for not checking the order when she picked it up. Even though the chef said which order was ours. OK, she may be right......we will do that in the future, but not at Panera.

My next move is to unsubscribe from Panera’s promo emails. Sorry, but that was bad management 101 and a total lack of customer service.

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Review
#705842 Review #705842 is a subjective opinion of poster.
Pros
  • Food til they took it away
Cons
  • How they took my sandwhich away

Panera Bread in Menifee, California - Frozen food?

2.6
Details
U sell boil in the bag food great. Eat clean right. Not no more thanks
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Review
#1680324 Review #1680324 is a subjective opinion of poster.
Reason of review
Pricing issue

Panera Bread in Center, Virginia - No bagels

2.0
Details
How come the Warrenton, Va Panera bread is constantly running out of bagels? Time and time again. When you asked the service providers they say "you must get here earlier".
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Review
#1679517 Review #1679517 is a subjective opinion of poster.
Cons
  • Very bad experience
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
During a luncheon date with my 29 year old daughter, a waiter brought our food to us and began a rant insulting her choice to be a vegetarian. He disclaimed the fact that there is global warming and continues to argue with us about how we shouldn’t believe in this...
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1 comment
Anonymous
#1761578

Must be run by "Democrats".

Review
#1678964 Review #1678964 is a subjective opinion of poster.
Reason of review
See complaint. You have bigots waiting on tables

Panera Bread in Luray, Virginia - Daughter cursed by manager

1.0
Details
Panera Bread - Daughter cursed by manager
My daughter was cursed at by manager at Blacksburg location thru text message after she was in accident and doesn’t have a car. I have attached the text that was sent to her cell phone.
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1 comment
Anonymous
#1761579

Divine Intervention ; got your girl away from people who would treat her like that. Anyone addressing any member of family in such a manner would either get an earful back immediately or worse, have me to deal with ...

Review
#1678627 Review #1678627 is a subjective opinion of poster.

Panera Bread in New York, New York - Completely dissatisfied with my meal

3.0
Details
I used to love the turkey sandwiches. It was horrible the last time I went.The sandwich had 2 skinny slices of deli turkey. My bill was $12 for cup of the soup and pitiful sandwich and a soda. I will not go again. I shared this on fb andI many other people agree with me. Did someone buy the company?
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Review
#1678590 Review #1678590 is a subjective opinion of poster.

Panera Bread in Lynnfield, Massachusetts - Way too expensive!

3.2
Details
I work next to a panera and needed to get breakfast this morning. I went in and ordered a bacon egg and cheese on a bagel and got a bottle of water. My total came to $8.67.....WTF?! My sandwich was 5.69 and my bottle of water was $3....I am in total shock that a bottle of water that at a CVS or a convenience store would be $1 was over $3. And dont ger me started on my grossly over priced egg sandwich. I think I'm officially done giving them my hard earned money. Its outrageous and disgusting.
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Review
#1678108 Review #1678108 is a subjective opinion of poster.
Pros
  • Food is great
Cons
  • Prices are absurd
Reason of review
Pricing issue
Loss
$9
Preferred solution
Let the company propose a solution

Panera Bread - October 9,2019

3.2
Details
I went to the Panera Bread in Groton, Connecticut and ordered a bread bowl and a tomate Basil Chicken Chipotle with no cheese sandwich. I got home and checked my order it was sloppy and had cheese on it. I called the restaurant back and informed them about and Will the representative that answered the phone at the store asked me if I wanted to come back and have them remake it or come back at a later time. I asked him if they would be able to deliver it on base. He replied that the delivery driver that he can but he had 1 delivery driver doing 7 other deliveries. I just wanted the sandwich that I paid for.
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Review
#1675996 Review #1675996 is a subjective opinion of poster.
Pros
  • Usually like the food
Cons
  • Lack of attention to the customer
  • Sloppy made food
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
Tags
  • Panera Bread Management
  • Panera Bread Failed Me

Panera Bread - Love Steak and Arugula on Panera's menu

5.0
Details
I was just at the Parera Bread in Burlington, IA. One of my favorite places to lunch. I will be so, so sad if they ever get rid of the Steak and Arugula sandwich. I love the kick that the arugula and the pickled onion give the whole thing. I always get a Pick two, this sandwich and a small bowl of their chicken noodle soup with a baguette. The crusty baguette makes cracker obsolete. Tearing off a piece of this crusty temptation and dipping it into the hot soup, YUM. Only thing that would make it better is a bit of butter for the baguette. When we are traveling and looks for something tasty and spy a Panera that takes the search of the equation. Love this place
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Review
#1675855 Review #1675855 is a subjective opinion of poster.
Reason of review
Good quality

Panera Bread in South Aurora, Colorado - Not good

I worked for your company my checks were not correct please check into it please Aurora co illiff Peoria tia n Williams 7206561024
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Review
#1675765 Review #1675765 is a subjective opinion of poster.
Cons
  • Payback
Reason of review
Problems with payment
Loss
$600
Preferred solution
Let the company propose a solution
Tags
  • Panera Bread Management

Contact Panera Bread Customer Service

Mailing Address:
Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
All Panera Bread Contacts

Panera Bread - I’ve been on hold on the phone 12 minutes now

We are hosting an event and want to treat the professional performers to a Panera dinner. We need your menu sent in pdf form. Thank you Can someone just send me your menu in psf form so I can email it and print it?
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Review
#1675748 Review #1675748 is a subjective opinion of poster.