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Most Helpful
42 comments
3.7
Details
I was a regular customer for a long time now. I thoroughly enjoy entering my Panera location to not only be greeted by the lovely energetic cashiers, but to be in heaven with their delicious food. That all changed a couple of weeks ago, when they took out the chipotle...
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Anonymous
#1694256

They took some of the best pastries away!?? Downsized the new pastries with high prices! Pecan Roll is gone, original scones (Orange, blueberry) are gone (replaced with smalle...

Author
Location
Mississauga, Ontario
Pros
  • Food til they took it away
Cons
  • How they took my sandwhich away
Review #705842 is a subjective opinion of poster.
0 comments

Panera Bread - Complaint about solom ohio store

2.7
Details
They never have enough product . Today no sesame or plain anout a total of 10 bagels. This eas st 8 on the morning. The manager said she only makes 10 sesame a day. She said it was not a big seller. Will never ho there again.
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Author
Reason of review
Never any product
Preferred solution
Let the company propose a solution
Review #1590668 is a subjective opinion of poster.
0 comments

Panera Bread in San Fernando Valley, California - Discrimination

When I come to the store to sit an write they cut the air on so that I can leave , onece I placed a order an they did not do the order an I could not eat because they said that they never seen the order
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Author
Location
San Fernando Valley, California
Pros
  • Study
Cons
  • Being disrespected
Reason of review
Poor customer service
Preferred solution
Stop hate
Tags
Review #1589603 is a subjective opinion of poster.
0 comments

Panera Bread - Egift card still not sent

Called and inquired. Was told I'd be answered by email within 24 hours. Charge cleared my bank and I have nothing about the e.gift card
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Author
Pros
  • Varied menu
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Deliver product or service ordered
Review #1588697 is a subjective opinion of poster.
0 comments

Panera Bread - I love all Panera food, but not all locations are equal in service.

2.2
Details
To keep it short and simple. Victorville,Ca location does not deliver your food to your table, they require you to come and pick it up. All other Panera locations I visit deliver to the table. Why is it that Victorville, Ca falls down on their service?
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Author
Review #1588029 is a subjective opinion of poster.
0 comments

Panera Bread - Getting very tired of the Bee Cave Texas location.

2.0
Details
Getting very tired of the Bee Cave Texas location being out of croissants of various types and other items at 9:00am on Sunday. We are about ready to give up on them. This is not the service we experienced when we lived in the Minneapolis area.
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Author
Reason of review
Problem with delivery
Review #1587829 is a subjective opinion of poster.
0 comments

Panera Bread - Small portions, higher price

4.0
Details
Ordered my usual you pick 2, my salad was way smaller than b4, the soup was good & tastes the same but seemed different, used to be thick & creamy but is now watery & the baguette was not the same at all, it tasted very bland. I was surprised to see a much smaller salad & a higher price. I wasn’t aware they had made any changes. Have to say I was disappointed & not sure I’ll be back soon.
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Author
Reason of review
Pricing issue
Review #1584786 is a subjective opinion of poster.
0 comments

Panera Bread - Associate certificates

They didnt answer. I sent a check 3 months ago and still nothing has came.Where in the past where i have done it they came pretty fast. I have called miltiple times and no call backs
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Author
Reason of review
Order processing issue
Loss
$25
Preferred solution
Deliver product or service ordered
Review #1583708 is a subjective opinion of poster.
0 comments

Panera Bread in Asheville City, North Carolina - Shocked

1.0
Details
My daughter and I stopped by there, my first time there. We had two bowls of soup and two sandwiches and two drinks it was $42. I almost fainted. I'll never go back there again ever.
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Author
Location
Asheville City, North Carolina
Reason of review
Pricing issue
Loss
$42
Review #1582849 is a subjective opinion of poster.
0 comments

Panera Bread - Condition of Ladies room in Springfield, Pa .

1.0
Details
We are Paneras's at least four times a week. The ladies room is disgusting. It is filthy. In the handicap stall the toilet paper dispenser cover broke off weeks ago, so the toilet paper is on the dirty floor. The faucet is coming out of the sink. One other thing the coffee is horrible. It is so strong you can drink it.
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Author
Reason of review
Filthy bathroom
Preferred solution
Clean and fix ladies room
Review #1582753 is a subjective opinion of poster.

Contact Panera Bread Customer Service

Mailing Address:
Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
All Panera Bread Contacts

Panera Bread Products and Services Reviews

0 comments
3.0
Details
I used my card at Panera online May 12th @ 1:28 pm ~ with in 2 days my card was used at a Netflix. For several different, charges for Netflix subscriptions totaling over $100. Called my Credit card company canceled card. Waited over a week to get new card, I called...
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Author
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Review #1582632 is a subjective opinion of poster.