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After the Krispy Kreme takeover of Panera we could see the influence of the crack Krispy Kreme management team. That's the incredible management team that entered the New York City area, set up its "Fresh Donuts Now" bakeries then pulled out a year later. Terrible...
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2.5
I didn't like
  • Cheapening of the product and removing choices
#1382417
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I fell in this store at 4:30 pm on Sunday 10-14-2018. I told the assistant store manager and a customer told them I fell. Nobody in the store assisted me in getting up, and a report was never generated. I waited for my carry out after the fall more than 15 minutes and...
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Anonymous
Anonymous

You fell. People fall all the time. You don't mention falling over anything so I will assume the store did nothing to cause you to fall. Why would you falling over your own fe...

1.0
I didn't like
  • Attitude of the store manager
#1381799
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Panera Bread - Service
I had a very unpleasant moment today at one of your Panera franchises, 951 W. Bethany Dr. Allen, TX 75013 I met one of my friends for about 30min at the Panera. Before I went to there, I made my promises to my daughters that I was going to bring food after the meeting....
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Anonymous
Anonymous

That post is far too long to read in its entirety.

#1381703
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Myself and my husband went to pan era bread at Hillside location chicago ill for lunch .We placed order to go.my husband gave a 100 dollar bill and we are supposed to get 75 dollars back.The cashier gave 65 dollars back.Remember this cashier no smile no greetings.Then...
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#1381629
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Panera Bread - To speak to corporate about my service

The manager took my order wrong and never aplogized also didnt give me a reciept.
1.0
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Allergens Information
Cleanliness
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Discounts and Special Offers
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Value for money
Website
#1381428
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Panera Bread - Chicken soba

For the first time, I ordered a carry out chicken soba. This is the worst noodle I've ever ate. It looks and taste terrible. Panera food is decent and I enjoy going there once in a while, this food looks and tastes disgusting. Get rid of this from your menu and come out with another noodle dish.
4.8
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Cleanliness
Customer service
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Diversity of Products or Services
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Staff
Value for money
Website
#1381422
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Panera Bread - Awful

I was given the wrong order and when I told them that I simply ordered bread bowl instead of a classic soup, I was told that I would not be refunded or given my bread bowl, let alone a piece of bread. I don’t think that I can go back to this Panera or give them my money.
3.0
Details
Cleanliness
Customer service
Diversity of Products or Services
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Value for money
#1381077
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Panera Bread out of BREAD

This place is going downhill fast. Twice Panera Bread has been out of bread. Today they are out of soup... uhh... wow! So annoying!!
#1380781
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Panera Bread - Refund

Very great. Customer service issues was solve
4.2
Details
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1380359
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Contact Panera Bread

Mailing Address:
Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
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Panera has always been expensive but worth it because they had a good product and good service. It gets worse every time I go there. Tonight I ordered through their app and was told my order would be ready for rapid pick up at 6:59. At 7:11, I asked the staff and they...
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Anonymous
Anonymous

They changed the menu, made portions smaller and prices higher. Read through the complaints here, it's no longer a good option.

2.4
#1380328
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