Panera Bread

I---- IMPORTANT - - RACISM EXPOSED ----

Note: I was recommended not to write the harrassing/racist restaurant's name fully in my posting so that they won't have my posting removed again ...like they have been doing EVERY single day since the Mother's Day... EACH time I posted the incident.

Read the incident. I put the photo of the place in this posting.

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Pa_ _ _ _ Bre_ _ very unprofessionally/unfairly made all of my postings removed from social media EACH time I posted them, which is every single day since the Mothers Day (the day of the incident), because they are afraid of losing customers. I am posting it again. For the sake of humanity, please share my posting with as many people as possible before Pa_ _ _ _ Bre_ _ makes my posting removed again.

Thank you.

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I WAS BRUTALLY HARASSED BY Pa_ _ _ _ Bre_ _ STAFF TODAY (Mothers Day). Today is Mother's Day (5/12/24) and I have been crying all day. I was kicked from Pa_ _ _ _ Bre_ _ today in about 15-20 minutes after I had gotten/paid for my food and drink and sat at a table and started eating it peacefully. It happened at about 1 pm.

I usually go shopping, walking, eating out, having some time to relax... on the weekends because I am busy most of the weekdays...

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This shocking inhumane incident happened at the Pa_ _ _ _ Bre_ _ (see the address on the photo I am posting with this letter). I live in La Mesa,...very close to where this place is located.

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When I was eating my food quietly and peacefully, someone who works at Pa_ _ _ _ Bre_ _ came near me and asked me to leave. I was shocked!!

I hadn't done anything wrong; I hadn't said a word to anybody! The only thing I had done was ordering my food and drink and sat down and started to eat it and checking my text and e-mail messages ... things that most people do nowadays.

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A big guy... a Pa_ _ _ _ Bre_ _ staff said that one staff had told them that I was taking photographs of their staff.

I was shocked to hear this! When I asked the cashier if I had done anything like that, he said, "No, I haven't seen you doing anything like that or causing any nuisance. Yet, later on, he sided with his buddies who was insisting that I leave. I told them calmly several times that I hadn't done anything wrong, I hadn't even opened my mouth or said anything to anybody.

I asked them if they had any proof that I was taking photos. They said "No". They added that it didn't matter and that they could still ask me to leave. They said I had trespassed Pa_ _ _ _ Bre_ _!!

I told them, "What makes me being labeled "trespassed"? I had walked in there just like any other customer just sitting here reading something, or eating something or just drinking something...

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I told the staff ...and the security guards and the police officers whom they called later on to check the Pa_ _ _ _ Bre_ _ cameras to see if I had caused ANY nuisance, if I had talked to anybody, said anything to anybody or taken any photographs. All of them said that none of these things mattered and that I should leave immediately. The police officer said that he would ARREST me if I didn't leave.

I asked the police officer to give me incident number for my records. I told them that this is my neighborhood and that I regularly come to Walmart, Target, shoe shop, etc. etc. here.

I told them that I came to Pa_ _ _ _ Bre_ _ several times in the past too. I like a specific soup there and a few other food items.

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The cashier (a young thin guy) who had told me initially that I had not caused ANY problem there said later on that if I come there again, they would make me to leave again. When I asked them what on earth their problem with me was, the big guy who had initially had come near me when I was eating my food said, "You have custody issues." I said, "What!!! What does it have to with Pa_ _ _ _ Bre_ _.

I told them that many people are divorced and many people went through custody issues. I have NO court order, NOTHING saying that I cannot go to Pa_ _ _ _ Bre_ _ or to any other specific place or cannot approach to anybody. My only child is going to be 18 in about a month! What custody issues would they be talking about!!

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It turned out that my son's girlfriend who had worked there long time ago was still working there!

I did not know she was still working there. Later on, I saw her head/face in the kitchen when all these things were happening. I had thought that she had stopped working there after starting college. This girl caused me A LOT OF problems in the past and now she was telling the Pa_ _ _ _ Bre_ _ staff to kick me from there...when I was just peacefully eating my food.

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What I understand from what they told me is this: If anyone had custody issues in the past, he/she cannot enter in Pa_ _ _ _ Bre_ _.

If they did, it would be trespassing and the Pa_ _ _ _ Bre_ _ staff had the right to kick the customer, to call the security, and even to call the police and the police had the right to ARREST the customer. Today is Mother's Day and I have spent my whole day crying because of four Pa_ _ _ _ Bre_ _ d staff members', two security guards' and one police officer's harassing me for absolutely no reason. They were extremely racists too. Unfortunately, my son and his girlfriend caused this to happen.

on a Mothers Dayto the most devoted or one of the most devoted and caring mothers on earth.

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One staff member of Pa_ _ _ _ Bre_ _ ..a thin young female... yelled at me saying that if I post the incident on social media, I would look STUPID.

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I hope this post is published here. I hope the moderator or whoever is in charge has the courage to post it here.

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I am so sad that I wrote things in summary. If I had told you all the details, you would know better how innocent I was and how unfairly/brutally I was treated today by all the people who were involved in kicking me out from Pa_ _ _ _ Bre_ _ today.

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Note: ONCE AGAIN - - NO, I DO NOT HAVE RESTRAINING ORDER OF ANY KIND FOR ANY PLACE OR ANYBODY AND I HAVE NEVER HAVE!.

ALSO, I HAVE THE RECORDING OF THE INCIDENT.

Please share this posting with as many people as you can for the sake of humanity. Maybe this would teach a lesson to all these racist people.

They gave me the wrong kind of bread for my sandwich(white bread), I always have it on whole grain, the woman told me they don't offer that - Not true! I've been going there for years - always have it on whole grain (looks like whole wheat - dark, not white bread).They made it "to stay" when I wanted it "to go", the coffee is always cold.

You have to wait on line to get someone to go in the back and reheat it, which is an inconvenience, benefit of self-service coffee is for refills, but if you want a refill, you have to wait again to have it reheated again, and they always do it wrong - either not hot enough or so hot you burn your hands and mouth! I was waiting a long time for my order - they were supposed to call me - never did! Just left the order on the counter, said they called my name - lied! This is the worst place for service, never go there again!

I tell everyone - don't waste your time or money.

If I could give negative 5 stars I would. If they're this bad, I wouldn't trust the hygenic safety of the food either!

I placed the online order today through my online account. I went to pick up my order.

I arrive two hours later my order was not ready. There was no record of my order although I have paid and had my receipt for proof of purchase. I spoke with the manager, if Im not mistaken, her name was Joy and there was another manager that was called name Alfredo or Alfred. I was treated unfairly.

They would not refund me. I was there over an hour. They would not would not acknowledge my purchase, although I had the receipt, the mail manager just hung up the phone on the day that they called him in reference to this. It it took staff to step in and make my food an hour later the manager was not equipped to deal with the situation.

She was very dismissive and nonchalant of what I was saying, because she did not see it in her system, although I had proof, she tried to push me to to the side and deal with other customers without even rectify the issue with me or giving me a solution she had no solution to this problem although I am showing her that I have paid in full for my order and that my order is at the right location. Here is the order number I say to her she still tells me she does not see her sister and she can. Theres nothing that she can do I proceeded to call corporate. She say yes do that once I call corporate.

I got no answer. The phone kept hanging up no no help whatsoever. I called the police then they begin to remake my food. I was treated very unfairly.

Im going to post about this. Im gonna tag that location.

Im gonna leave reviews on that location. No one that I work with whatever eat from there again I will never eat from another Panera bread again.

Wanted to our local Panera Bread last night my wife and I were both going to get a bread bowl of French onion soup. When we proceeded to give our order to the cashier he informed us that they were only down to one beead bowl.

My wife was going to order one of the new dipping sandwiches that come with the sauce.

She was then informed that they were out of steakfor that sandwich.

She ended up getting chilly that she barely could eat because it was so spicy and hot.

And also a can of French Onion Soup would have been better than what I had in my bread bowl.

Very disappointed and highly doubt I will ever be back in any time in the near future. Was never offered any kind of discount Or and an apology.

Still ended up paying over $25

Highly doubt I will ever return.

This is the 3rd time that this employee at the Panera location at UAB Hospital in Birmingham Alabama is unprofessional and loud, looks like for me that she has an issue with me being white instead of black.

Her manager was working next to her and corrected my order, but this lady still speaks up unprofessional and loud. I know she gossiped with other employees due to that when she spoke up one of her co-workers came to the back door and watched.

Did not see her id badge or name.Very bad experience.

Will forward this to our Vice President if this happens again. I treat people with respect and expect the same back.

My husband and i ordered tuna and chicken subs - there was barely any meat and tuna - it looked more like a spread - like butter smeared on bread - i was so disappointed - i haven't been there in years and was wanting to try it again - but wow the spread was tasty but not a sub - it was like condiment not meat or tuna - now on good side - the salad with chicken actually had chicken - we spent 37 .00 including tip and stayed hungry