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Panera Bread - $7.00 for a grilled cheese!

Menu / price board misleading. You pick two $5.99, really cost Over $9 dollars for a half a sandwich and a cup of soup. Really?!
3.0
Details
Cleanliness
Customer service
Diversity of Products or Services
Location
Quality of Food
Staff
#1362966
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On my birthday, a Thursday, I received an email that I would get a free drink as part of my reward. The following week, on a Friday, I went to Panera for lunch. I ordered a meal and asked for my free drink. They said it didn't show up. I looked and my email and saw...
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3.1
I liked
  • Clean food
  • Soup
  • Salad
I didn't like
  • That they took food off the menu
#1362821
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My wife and I are Senior Citizens, and I am also a Vietnam Veteran. I submitted an on-line order on September 20, 2018 for bagels. To the Panera's on Greentree Road, Pittsburgh. I also received an e-mail confirming this and even a phone call inquiring if I was maybe...
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h.kitchener
h.kitchener

Sad to say, you now know how dangerous it is to use a debit card or allow someone to just take money from your bank account. If you were so unwise as to use a debit card, disp...

I didn't like
  • Customer service
#1362200
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Panera Bread in Mechanicsburg,Pa

I was given someone else's order.Thete was nothing I ordered in the bag.
#1361725
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I tried the new Panera by my work place, West Kendall Hospital. The place is brand new, and it was dirty, looked like the place was 10 years old. The girl in the front was rude, had an attitude, had no patience, she was in a hurry to be playing with her hair, twisting...
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#1361302
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Worse quality control anywhere. Stores in Pensacola are much better. Romaine lettuce here is all stems and dark green to black and wilted. Seldom do I get an order that isn't wrong! The manager is rude and doesn't care. I've complained several times. I'm sure this...
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2.2
#1361156
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Finished my soup and went to get coffee after lunch. No coffee made. Waiting, and waiting and still waiting. Employee speaking spanish. Changing shifts and all they tell me is the coffee "is pouring ". Not even made for lunch. After 15 minutes i walked out. This...
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1.2
#1361059
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Panera Bread - Wrong order was given to me!

I explained to a customer service rep but was disconnected! She was trying to lay blame on me for picking up the wrong order, although they said it was my order.noticed when I got home it was the wrong order.Also,the girl who took my order was inexperienced and required help placing the order and no one will answer the phone,I called several times! Customer service is bad all around!
2.9
Details
Allergens Information
Cleanliness
Delivery Service
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
#1360899
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I am a long time, frequent visitor of Panera Bread. Love your food! Over the past year I have seen a decline in the cleanliness of the Park Ridge Illinois location. Uncertain if there has been management changes or budget cuts, but it shows. The dining area is always a...
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#1360808
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Contact Panera Bread

Mailing Address:
Panera, LLC
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
More
My husband and I stopped at Panera in Hermitage on Sunday Sept 11 to have a pasty and a breakfast quiche. They only had 2 quiches with artichokes, and there was no coffee available. We waited over 7 minutes for coffee and then there was no decaff. I went to the counter...
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#1360590
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