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I was a regular customer for a long time now. I thoroughly enjoy entering my Panera location to not only be greeted by the lovely energetic cashiers, but to be in heaven with their delicious food. That all changed a couple of weeks ago, when they took out the chipotle...
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Anonymous
Anonymous

I used to be a weekly regular. I've only eaten there twice since and what I ordered was far from healthy. I know many of my friends have quit going as well. McCallister's has ...

Anonymous
shannon

I don't know what you guys are talking about because the Panera near me brought it back but got rid of the frontega chicken Panini. I am so dissapointed

3.7
I liked
  • Food til they took it away
I didn't like
  • How they took my sandwhich away
#705842
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While all the sandwiches sound good on the menu, I've tried them all and just about every one is ruined by some weird flavored pesto paste or funky mayonnaise. I know you can customize them to remove the offending ingredient but in most cases the taste is so alien I...
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Anonymous
Sergio

Trying to make their food healthy and natural, they turned it into hospital-tasting food. Yuck! The Italian Combo was their best sandwich, changing it would be like McDonald's...

Anonymous
Anonymous

Grossest, Nastiest thing I ever ate. Tasted rotten, Wasted 10+ dollars on it. Threw it away.

#920920
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Your sesame Asian chicken salad is delicious. I was very disappointment to find out it's been replaced with cashew Asian chicken salad that has mandarin oranges that I have a severe allergy to. I paid over $9.00 for a salad I can't eat. I can't return it because I had...
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Anonymous
Anonymous

I ate the Asian Sesame Chicken salad at least 3 times a week. I was so disappointed to see it has been retired.Nothing ever stays the same.I hope it returns in the near future...

Anonymous
Anonymous

My teen daughter loves Panera Asian Chicken Salad and then was so disappointed when it was gone...then tried the BBQ Chicken Salad which was a good runner up -- they discontin...

I enjoy Panera sandwiches and paninis, as well as other items. Today I wanted to try their new Wonton soup, which claimed to have a miso broth. When I got it, I saw that the broth did not settle like miso soup, as usually there is separation from the soy bean paste and...
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Anonymous
Anonymous

Your point is moot. Even if made correctly, only a buffoon would want to eat wonton soup out of a bread bowl.

Anonymous
Anonymous

I tried it once and it tasted ok anf had a normal broth but then i decided to order it again and the broth tasted like sweat and it smelled disgusting. It was so bad and i had...

3.4
#767799
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Panera Bread - Worst restaurant experience
Panera Bread - Worst restaurant experience
Panera Bread - Worst restaurant experience
Panera Bread - Worst restaurant experience
Panera Bread - Worst restaurant experience
Panera Bread - Worst restaurant experience
Panera Bread - Worst restaurant experience
I have never had as many problems with other restaurants as i do with Panera. Here's my most recent experience: I almost always order a Mediterranean Veggie sandwich with no onions or cheese. Easy. They almost always get it wrong. Today, they put chicken on it. Chicken...
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Anonymous
Really

Cinnamon sugar bread? You are aware that the tomato basil bread has a sweet crumb topping made from, sugar and cinnamon. That's on you, and its not a lot of sugar at all.

1.6
#1182135
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Panera Bread - *** Food even Worse Customer Service
Panera Bread - *** Food even Worse Customer Service
Panera Bread - *** Food even Worse Customer Service
I placed an online order on September 16th when a group of my friends and I were getting together. When we picked up the order they had not placed all the items that we had ordered in the bad and needed to ask for them. The staff there were talking with each other,...
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Anonymous
Anonymous

I totally understand, I had the same experience with this company. They don't care, and the Manager or should I say the GM, could care less. They promised me they would send a...

Anonymous
William

Doing "there" job.Wrong."Their" job."There" is where you went to buy the food." I've called customer service multiple times "Have you not yet deduced that that method is ineff...

1.6
I didn't like
  • Time waiting for refund
  • Lack of customer service
  • How my food was made
#1137268
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Panera Bread - Horrible Portion Size, Bread Bowl less than half full
I have been going to panera for years but not as much lately because the portion sizes got smaller and the prices higher. This time, my sons bread bowl was less than half full. I took it back and the manager said he wouldn't add more to it because they measure the size...
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Anonymous
Scott

What is your policy when you run out of a very popular bagel before noon on a Sunday? I asked when or if they were making more and was basically blown off. How can you run out...

Anonymous
Tanya

Get a life!

#1107841
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Panera Bread disrespecting bait and switch
There are nice Panera Breads in the DC area, however the bad ones can really dampen your day. For instance at the Metro, they gave away free cookies on Christmas eve. They let you sit there and drink coffee and eat your snack from your purse. They have lots of outlets...
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1.8
#1156472
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Panera Bread - Half and half
So I was my way to an event for my college and decided to get panera on the way. I orded a chicken chipotle avocado melt, something that I often get and a chai tea latte. When I was handed my drink, it felt very light, but I didnt think much of it. It was until I was...
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2.5
I liked
  • Fresh food
  • Food
I didn't like
  • Drink
#1178151
Reply to reviews

Featured

Panera Bread - Disappointed
Don’t judge a book by its cover! Ordered the steak and white cheddar Panini, what I got was a embarrassment. Ask to speak to a manager. After a period of time she finally came over, rude and unprofessional! She informed me they weigh the meat which was 2 pieces?? It...
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Anonymous
Anonymous

Read the other complaints here. Panera has reduced portion sizes and quality.

2.1
#1148336
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