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Panera Bread - *** Food even Worse Customer Service
Panera Bread - *** Food even Worse Customer Service
Panera Bread - *** Food even Worse Customer Service
I placed an online order on September 16th when a group of my friends and I were getting together. When we picked up the order they had not placed all the items that we had ordered in the bad and needed to ask for them. The staff there were talking with each other,...
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Anonymous
Anonymous

I totally understand, I had the same experience with this company. They don't care, and the Manager or should I say the GM, could care less. They promised me they would send a...

Anonymous
William

Doing "there" job.Wrong."Their" job."There" is where you went to buy the food." I've called customer service multiple times "Have you not yet deduced that that method is ineff...

1.6
I didn't like
  • Lack of customer service
  • Time waiting for refund
  • How my food was made
#1137268
Reply to reviews
Calling order ahead is ridiculously hard to do. First i call to try to order a quick lunch and the phone call lasted 5 minutes before i could even give her my name and order....she kept going on and on about the app and reward pionts. I finally then find out that i...
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Anonymous
Anonymous

The Rapid Pick up is great and the app makes it all soooo easy! Order & pay online, zip into the open parking space right in front & pick up food without having to wait for an...

3.9
#968771
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Panera Bread - Nearly 10 minutes to make a breakfast sandwich
I ordered from a very nice cashier at 7:57am the new eggwhite avocado spinach sandwich and a large coffee. I overheard the two preparers what bread does the avocado go on, and they had to make 6 new eggs. The ten orders behind got there oatmeals and other egg...
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Anonymous
Anonymous

It looks like they got some money out of their "complaint" which is clearly all they were after since now the 10 minute wait was no big deal at all and they consider everythin...

Anonymous
Anonymous

I make 9.75 an hour. Ten minutes of my time is worth nearly $1.63 psh they best pay up I can't help that I'm a baller baby not like you other cogs just born in bags! Time is m...

3.7
I liked
  • Friendly and helpful cashiers
I didn't like
  • Order takes too long and deceptive
#550945
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