Show reviews that mention
panera order food service customer manager sandwich soup store bread
Showing 336 of 2315 reviews Clear filter
Filter review
1.0
Details
Order Online Being a former employee of Panera in Little Rock, Arkansas. I have witnessed things that should have been addressed long before. This store is Disgusting Management is Rude Employees are Inebriated No one cares. I tried to make changes by going the extra...
View full review
ID
#1831445 Review #1831445 is a subjective opinion of poster.
Location
Big Rock, Arkansas
Preferred solution
Change your Managers. They have more friends there than employees

Panera Bread - Food is always wrong!

1.2
Details
Don’t go there!! So many things... today my husband went thru drive thru... one chocolate croissant left and they gave it by their mistake to the car in front of him. I am diabetic and it was a root beer or Dr Pepper instead of Diet Coke! Ordered Mediterranean and it was mostly lettuce and small and had 2 tiny olives and No chicken and a tiny bit of dressing! His salad had 3 tiny pieces avocado and hardly any black beans and no spicy taste at all! They do a horrible job and the manager must not train employees or care about the food that she allows to leave the store when it is wrong!! Worst Paneras we have been to and what a waste of $33.28. Ticket # 1325373
View full review
ID
#1825030 Review #1825030 is a subjective opinion of poster.
Location
Crestview, Florida
Product
Panera Bread Salad
Preferred solution
Apology

Panera Bread - Bad Customer Service

1.0
Details
Do not go to Panera, BAD CUSTOMER SERVICE I paid for a sandwish with egg, cheese and steak for my father and they serve me a baggel with egg and cheese; but that was not the problem... The problem was with the supervisor that she said " how do I know that he (my father ; who is 71 years old) didn't eat the steak before you telling me"... Wow!!! I ask for my money back in order to pay for what we received and she simply said "No"... We did not have what we paid for and neither any respect. That was our first and last time at Panera, Bruce B Downs Blvd; Tampa FL Ohhh, also the beeper had no batteries, never worked, so our food was cold at the time we ask for it... The food was waiting for us to go there...
View full review
ID
#1816243 Review #1816243 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Loss
$25
Preferred solution
Apology

Resolved: Panera Bread - I am disappointed many times now.

1.4
Details

Update by user Mar 07

Not as of yet

Original review posted by user Mar 07

Don’t go there they are very disorganized I ask for a bowl of soup n they give me a half of bowl of soup for over 7$$. Then its cold. Im disappointed. I tell them no mayo n they put mayo. Thats not the first time neighbor. Thank you.
View full review
Resolved
ID
#1815893 Review #1815893 is a subjective opinion of poster.
Location
Brookhaven, New York
Product
Panera Bread Soup
Cons
  • Not doing sandwiches and empty soup bowls and cold
Preferred solution
Full refund

Panera Bread - Bad food!!!

1.0
Details
its a breezy day in march, its a friday to to celbrate friggie church fridsy i gont to panera to get a griled chesse once i ahve ordered food i sit down food comes like 7hours latere!! greled cheese is not griled!!!! bread is cold bread is soft but the plate had grel marks?! does they toast plate?!!?! am confuesd cheese was warm?! bread was not!! watsed 8 euro on Bad SammIvh
View full review
ID
#1806265 Review #1806265 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
e:8:&:$:!:

Your trust is our top priority

  • 100% user-generated content
  • Professional automated and live moderation
  • Zero tolerance for fake reviews
  • Equal Opportunity and Protection
  • Verified content

For more information about PissedConsumer and our reviews check out our FAQ page

Panera Bread - Work for a better company

1.0
Details
The manager named Daniel at the Panera in the San Bernardino location off of Hospitality Lane. Very unprofessional and rude. He made an employee cry over something he could have fixed himself. No need to be harassing other employees or taking anger out on them when he could have done something about it himself or talked to the employee rather than yelling at them. Please look into this issue. Otherwise I hope the employee files a complaint on this harassment.
View full review
ID
#1805384 Review #1805384 is a subjective opinion of poster.
Location
San Bernardino, California
Service
Panera Bread Manager
Cons
  • Prices are absurd
  • Manager
  • Bad customer service
Preferred solution
Let the company propose a solution

Panera Bread - Don't get ripped off to over pricing

1.0
Details
Order a CUP of soup and a grilled cheese(2 pieces of bread and a slice of cheese) and you pay $15!!!! A complete rip off. Using "Pissed Consumer" you get NO feedback, it is a joke. When you phone into customer care they make it difficult if not impossible to get a human on the phone. After 3 attempts, it's promises, promises. Someone from the customer service team is suppose to call you back and they never do. THIS COMPANY/Franchise owner is NOT consumer centric. I am not alone in my thinking as I have talked with many people who feel the same. I feel like blowing them up on Facebook...to Boycott this "organization!!!"
View full review
ID
#1796194 Review #1796194 is a subjective opinion of poster.
Location
Symmes, Ohio
Product
Panera Bread Chicken Noodle Soup
Cons
  • Lack consumer centricity
Loss
$15
Preferred solution
Let the company propose a solution

Panera Bread - Waste of money, light roast coffee is sour and bitter

1.0
Details
I belong to the Panera coffee club. Almost every time I get a cup of light roast coffee it is old, bitter and sour! I go to the Panera on Elm Rd, Cortland Ohio
View full review
ID
#1795022 Review #1795022 is a subjective opinion of poster.
Product
Panera Bread Coffee
Cons
  • Customer service is horrible and the coffee is old
Preferred solution
Let the company propose a solution

Panera Bread - To file a complaint against a manager

1.0
Details
I want to speak to someone in not airing my grievances out by texting what has happen is unacceptable
View full review
ID
#1792726 Review #1792726 is a subjective opinion of poster.
Location
Omaha, Nebraska
Service
Panera Bread Manager
Preferred solution
Full refund

Contact Panera Bread Customer Service

Website:
Mailing Address:
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
Contact Panera Bread Customer Service

Panera Bread Products and Services Reviews

Compare Companies

Panera Bread
Panera Bread
2315 reviews
2.5
VS
Starbucks
Starbucks
448 reviews
2.4
Compare Panera Bread vs Starbucks

Latest Question

Panera Bread Questions

Panera Bread - Stay away from Grilled Cheese

1.0
Details
Panera Bread - Stay away from Grilled Cheese
They are now using a single piece of cheap plastic wrapped American cheese, instead of the advertised extremely good 4 cheese blend. This sandwich cost 6.99, should of been under a dollar on a dollar menu!
View full review
ID
#1788590 Review #1788590 is a subjective opinion of poster.
Product
Panera Bread Sandwich
Pros
  • Location and menu
Cons
  • Cheap grilled cheese
Loss
$14
Preferred solution
Full refund