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Baha mac and cheese bad. Change | Panera Bread review from District 6, Tennessee

1.0
Details
Went to your Gallatin Tn ordered this was never informed of any changes to the ingredients. Let me say this don't fix what is not broken. That was my worst experience I ever had there. French onion soup tasted terrible. Blood orange drink was old tasted like a rotten orange. Will not be back there. Will take a lot to get me back. Sad this was my favorite and thought safe place to eat.
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Review
#1764841 Review #1764841 is a subjective opinion of poster.
Pros
  • Some of the food
  • Clean food
  • Soup
Cons
  • Changes not listed
Reason of review
Bad quality
Loss
$12
Preferred solution
Full refund
Tags
  • Food Quality

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Dont go! | Panera Bread review from Parma, Ohio

1.0
Details
My husband and I went through the drive-thru and I requested a full-size salad which I did not get I got the smaller size and also I ask for extras on my salad which state did not provide very disappointed
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Review
#1764679 Review #1764679 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$11
Preferred solution
Full refund

To get my W2s | Panera Bread review from Durham, North Carolina

1.0
Details
I need to know when they are coming in bc I have to be filled before the 3 of February
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Review
#1762561 Review #1762561 is a subjective opinion of poster.
1.3
Details
I've been a Panara loyal customer for well over 5 years! I HAVE ALWAYS been able to have my daughter call in order and then I would drive and pick up order and pay when I pick up. I drive about 1 hr from my Berks County home to her home in Collegeville, PA and she...
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Review
#1754442 Review #1754442 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Reason of review
Poor customer service
Preferred solution
A resolution to my conmplaint
1.0
Details
We arrived at the Manchester (Ballwin) location and we were greeted we with a non-patient manager at the register. Seemed as if we were taking her away from something else she had to do. Since we do not frequent that often we had a few questions before we ordered. She...
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1 comment
Anonymous
#1800157

Why should you get a refund, because you were too stupid to read the menu?

Review
#1746753 Review #1746753 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Pros
  • Good flavor
Cons
  • Rude manager
  • Rude cashier
  • Too expensive
Reason of review
Pricing issue
Loss
$14
Preferred solution
Full refund

Stop patronizing until they learn customer service | Panera Bread review

1.0
Details
Purchased multiple $10 gift cards as Christmas gifts. Started getting calls from people I gave them to saying the stores say they have no value. I called their corporate office who says there was a problem with the card supplier. They have no answer what to do for me. The store cant help me and I had my receipt but no cards because I gave them away as gifts. Feel scammed and then I read on this site that folks have been having the same issue previous Christmas holidays.
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Review
#1746091 Review #1746091 is a subjective opinion of poster.
Cons
  • No one at corporate cares about customers
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Tags
  • Panera Giftcard Scam

Don’t know how to say! | Panera Bread review from Milpitas, California

1.3
Details
Don’t know how to say! - Panera Bread review
Don’t know how to say! - Panera Bread review
Don’t know how to say! - Panera Bread review
Don’t know how to say! - Panera Bread review
Coffee is cold. Trashing everywhere.
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Review
#1743107 Review #1743107 is a subjective opinion of poster.
Service
Panera Bread Sanitary Conditions

I never am able to get anyone to answer a phone call | Panera Bread review from North, Indiana

1.0
Details
Customer service answered my question.I am still upset that Panera in Munster Indiana does not answer their phones it doesnt matter what time Ive tried calling it seems like they just disconnected me.
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Review
#1739730 Review #1739730 is a subjective opinion of poster.
Pros
  • Food is ok
Cons
  • Customer service
Reason of review
Poor customer service

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Verified Reviewer
1.0
Details
DON'T GO THERE - Panera Bread review
DON'T GO THERE - Panera Bread review
On a dreary afternoon in South Florida I was craving a grilled cheese, so I thought why not go Panera...and that is when things took a turn for the worse. I ordered through the Panera app for rapid pickup when I got home with my food and started eating my sandwich I...
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4 comments
Anonymous
#1800162

How are you out$1000. You didn't injure yourself, you said so in your complaint. Just another person looking to make a buck

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Review
#1734342 Review #1734342 is a subjective opinion of poster.
Pros
  • Food
  • Variety
  • Pastry
Cons
  • Sloppy made food
  • Plastics used
  • Price for quality of food
Reason of review
Bad quality
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • cracked tooth
  • Broken Plastic
  • Plastic In Food

Contact Panera Bread Customer Service

Website:
Mailing Address:
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
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Food quality and bad experiences | Panera Bread review from Port Charlotte, Florida

1.0
Details
Food quality and bad experiences - Panera Bread review
Food quality and bad experiences - Panera Bread review
I was served a breakfast sandwich with moldy cheese. I ate 3 bites and spit out the third bite when I realized. I went back to the store and was refunded, but no apology.
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Review
#1727831 Review #1727831 is a subjective opinion of poster.