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Great food but quality and quantity varies widely. | Panera Bread review from Township 5 Providence, North Carolina

3.8
Details
I went to Panera Bread this evening and tried to order my usual Pick 2 (salad/sandwich). All salads were sold out. I understand the CDC banned romaine lettuce but I can't believe that they could not get other types of greens in so that salads could be made. Instead I ordered turkey chili. I am enclosing a picture of the sandwich I received. Not only was it extremely small but it had tiny bits of chicken on it. There doesn't seem to be any consistency in the sandwiches. Sometimes they are served hot, others times the inside is cold. Sometimes you get a great sandwich with all the ingredients and others a very small sandwich with hardly anything on them. My order number was 383205875. I tried to share a couple of pictures but I'm not sure they went through.
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Review
#1714363 Review #1714363 is a subjective opinion of poster.
Product
Panera Bread Chipotle Chicken Avocado Melt Sandwich
Pros
  • Healthy food
Cons
  • Inconsistent portions
Reason of review
Bad quality
4.2
Details
While working at Panera in saint joseph missouri. I was just getting used to working again, as I deal with ptsd and now seizures aswell. I struggled feeling comfortable or knowledgeable of what my job entailed. I always tried to do my best. But there was one manager...
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Review
#1710861 Review #1710861 is a subjective opinion of poster.
Service
Panera Bread Manager
Pros
  • Location
Cons
  • Management
Reason of review
Work Experience or Job Application
4.2
Details
I am a regular customer at the Panera Bread near my home. I have been a customer there for as long as the store has existed. So I was extremely disturbed and offended when I was having a conversation with an employee I have come to know very well. I work with community...
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1 comment
Anonymous
#1777782

Wow, Sounds like a real jerk. I'd contact Corporate.

Review
#1707820 Review #1707820 is a subjective opinion of poster.
Service
Panera Bread Manager
Cons
  • Rude manager
Reason of review
Poor customer service
Loss
$11
Preferred solution
Let the company propose a solution
Tags
  • RUDE MANAGER
  • Terrible

Scone experience | Panera Bread review

3.7
Details
When Panera first came into being, my friends and family (who are spread out over the USA) could not get enough of this place's food and pastries (everyone really loving the scones/orange). Even started giving gift cards as Gifts! About a year or so ago, the scones changed!! Not for better, but awful. To this day, THEY ARE TERRIBLE! Tried one this AM and still crumbly, fall into crumbs after taking 1st bite! Why did they change so drastically?
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Review
#1699918 Review #1699918 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$72
Preferred solution
Go back to recipe first used!!!
Tags
  • Scones Are So Crumbly No Scone-Li
3.5
Details
Went to the drive thru of Panera because I take my daughter and her friend straight from school to dance on Monday’s. Anyway, each girl ordered a half sandwich half Mac and cheese(which was so damn it was literally 5 bites) and the sandwiches were also tiny. They each...
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1 comment
Anonymous
#1775092

We’ve noticed the same thing. Even little girls don’t get enough food and it is way overpriced.

I have wondered how they stay in business, with prices so high compared to the portion sizes. The soups are the best items on the menu to me, but even ordering a large soup for $10, you only get about 8 oz (one cup) in an oversized bowl. So then you have to order another item to make it a meal, and another entree will be another $10. Plus a drink, and you are at $25, for one person.

They have the audacity to place a tip cup next to the register, even though they provide no dining room service.

For a $25 lunch, there are sooo many better options, with more substance and higher quality consistency. I don’t get Panera.

Review
#1699415 Review #1699415 is a subjective opinion of poster.
Reason of review
Too expensive for tiny amount of food
Loss
$27
Preferred solution
Let the company propose a solution

Freezing cold | Panera Bread review from Salina, Kansas

4.4
Details
The Panera restaurant in Salina Ks has a problem with their air conditioning and heating. It is SO cool in there that you cannot even eat in the store. All the workers were wearing jackets because of the temperature. When we complained we were told that someone was coming to fix the unit. Well, it’s still not fixed!!! Love Panera but won’t eat there until they fix this problem.
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Review
#1693762 Review #1693762 is a subjective opinion of poster.
Product
Panera Bread Air Conditioner Facility
Reason of review
Problem with Ac/heating

Fly on the cookies | Panera Bread review

4.0
Details
I have a complaint at the Panera Bread at Atrium Health CMC on 1000 Blyth Blvd.10/23/19 at 6pm. I went to order a cookie and as I was ordering I noticed that there was a fly on the cookie. I told the cashier and the manger there was a fly on the cookie. The manager removed the cookie from the stand and I told him well the fly probably has been on multiple cookies and other sweets. The manager and the cashier had a attitude and the cashier said something to because I said that I was calling corporate. I think that all the sweets should be covered also it is very unsanitary for those sweets to uncovered especially having a restaurant like this inside of the hospital with our patients and visitors coming to eat. I would appreciate if this incident was handled in a professional manner.
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Review
#1688349 Review #1688349 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Reason of review
Order processing issue
Preferred solution
The pasteries should be covered. The manager should have removed the whole tray of pasrties instead of just that one.

Menu removal | Panera Bread review

4.0
Details

Update by user Oct 22, 2019

no

Original review posted by user Oct 19, 2019

I think your removal of the french onion soup from your menu offerings was unwelcome and unwise Shame! Restore it soon.
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Review
#1684197 Review #1684197 is a subjective opinion of poster.
Product
Panera Bread Menu
Pros
  • I have no other issues with panera
Reason of review
menu change

Expensive combos | Panera Bread review from Lakeland, Florida

3.8
Details
I had the same experience in Florida. Prices are too high for what you get. The food is good but not planning to bankrupt myself. Shocked
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Review
#1660772 Review #1660772 is a subjective opinion of poster.

Contact Panera Bread Customer Service

Website:
Mailing Address:
3630 South Geyer Rd – Suite 100
St. Louis County, Missouri
United States
Phone:
(314) 984-1000
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Building and Grounds | Panera Bread review from Topeka City, Kansas

4.1
Details
I live in Topeka Ks and the only Panara bread we have is in a ridiculous location. The parking has always been bad. Big chunks of asphalt gone pot holes to break an ankle. Have to deal with people want money every dang time I go there. The building is is outdated. For a year now the closer arm in the men’s bathroom is wearing a slot at the top of the door. Plus it’s a nasty bathroom. Doesn’t anyone from corporate see this store?????. I have been to Panara bread in Kansas City and Manhattan has two and is a fraction of the size Topeka. Some of them are new and really nice. Someone should consider doing something. There is much better locations in SW Topeka for a Panara.
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Review
#1660603 Review #1660603 is a subjective opinion of poster.