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Choose somewhere else to go | Panera Bread review from Wheeling, Illinois

2.0
Details
I stopped in your store on Christmas eve to get lunch the man who took my order was distracted by whatever so he got my order wrong which I pointed out to him he said he would fix it, he got it wrong again I finally got my order with no apology or treat, the store was empty so there was no excuse, maybe more training is needed. my order #316571 at 1065 n Elmhurst rd Mt prospect, Illinois to contact me at Ididitmyway@comcsat.net or 3123434370
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Review
#1742037 Review #1742037 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Cons
  • Pricey for the food i got
  • Incompetent manager and staff
Reason of review
Poor customer service
Loss
$12

Be careful with the one in Rego Park, NY | Panera Bread review from Queens, New York

1.8
Details
I went to get my good and Earthy chicken noodles soup. I asked for a big one and they gave me 3 little one . I said can you combine it to a big one and some good bread on the side. The young man flipped on me. Slapped the bags on top of the counter and the rest forget it. He wouldn't give the bread. When the manager asked him he walked away and ignored him all together. The worst part was when i get home. It was only liquid no noodles or veggies. I will never go to that Panera bread at the Rego Center again.
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Review
#1739829 Review #1739829 is a subjective opinion of poster.
Product
Panera Bread Soup
Cons
  • Vegetable and chicken soup
  • Sloppy made food
  • Size of the portion and the high price
Reason of review
Poor customer service
Loss
$22
Preferred solution
Will not go to that Panera Bread again
Tags
  • bad service

Make Sure a PIN is included on the Back of the Card | Panera Bread review from Brandywine, Delaware

I received a Panera Bread gift card awhile back but it does not have a PIN. Therefore, I was informed I am not able to use the card. The cashier said to try and contact corporate for a replacement. Trying to find an address to mail a letter.G Thank you,
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Review
#1739778 Review #1739778 is a subjective opinion of poster.
Product
Panera Bread Gift Card
Pros
  • Love there soups
Cons
  • Removed their vegetable soup from menu was so good
Reason of review
Access/ activation issues
Loss
$25
Preferred solution
A new $25 gift card that I can use
Tags
  • Gift Card

Do not try to call | Panera Bread review from Hammond, Indiana

Would not pick up phone no matter what extension I picked. Called to ask a question I wanted to purchase something and nobody would answer the phone.Called for almost a week
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Review
#1739738 Review #1739738 is a subjective opinion of poster.

I never am able to get anyone to answer a phone call | Panera Bread review from North, Indiana

1.0
Details
Customer service answered my question.I am still upset that Panera in Munster Indiana does not answer their phones it doesnt matter what time Ive tried calling it seems like they just disconnected me.
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Review
#1739730 Review #1739730 is a subjective opinion of poster.
Pros
  • Food is ok
Cons
  • Customer service
Reason of review
Poor customer service

Not this location | Panera Bread review

2.8
Details
The Panera bread in East Rutherford, NJ. Service is great. It's the food that is not. I have come here a few times hoping it would be better. The food is either overcooked, dry, tastes funny or not hot. The Cuban sandwich was disgusting. The bagel was cold. We won't be coming back to this location again.
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Review
#1738990 Review #1738990 is a subjective opinion of poster.
Product
Panera Bread Menu
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

My opinion about panera in silver spring on 8541georgia avenue is about the manager.He is viewed by all customers as a valuable commodity of the company.. | Panera Bread review from District 13, Maryland

5.0
Details
This is the best Panera bread I found in Montgomery county according to my experience of visiting while I am here and there for work. In general all the food preparation,the test,thesize,etc.is so much good.The service and the management is alsoan excellent one.
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Review
#1737210 Review #1737210 is a subjective opinion of poster.
Service
Panera Bread Customer Care
Reason of review
Good customer service

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Palm desert at el paseo: STAY AWAY | Panera Bread review from Cathedral City-Palm Desert, California

1.9
Details
I’ve been having lunch several times a week at this location for the last four years. Lately I’ve been coming home ill and last time I needed Imodium a-d. This doesn’t happen anywhere else. They were snotty when I called and told the manager. Customer service call was worse. I was accused of not telling the truth because “there haven’t been any other complaints”. Not everyone is going to voice this type of information. Anyway, I won’t return to this Panera.
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Review
#1736089 Review #1736089 is a subjective opinion of poster.
Pros
  • Food tastes good
Cons
  • I get food poisoning at this location
Reason of review
Bad quality
Loss
$22
Preferred solution
I do not want anything but to let others know if the issue at hand.
Tags
  • cleanliness poor

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
DON'T GO THERE - Panera Bread review
DON'T GO THERE - Panera Bread review
On a dreary afternoon in South Florida I was craving a grilled cheese, so I thought why not go Panera...and that is when things took a turn for the worse. I ordered through the Panera app for rapid pickup when I got home with my food and started eating my sandwich I...
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4 comments
Anonymous
#1800162

How are you out$1000. You didn't injure yourself, you said so in your complaint. Just another person looking to make a buck

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Review
#1734342 Review #1734342 is a subjective opinion of poster.
Pros
  • Food
  • Variety
  • Pastry
Cons
  • Sloppy made food
  • Plastics used
  • Price for quality of food
Reason of review
Bad quality
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • cracked tooth
  • Broken Plastic
  • Plastic In Food
2.2
Details
As a previous employee of Panera I have a passion for the food and service. It is very unfortunate when I go to locations that do not know what theyre doing. I went to PBC 4102 (12/13/19 @ 4:55pm) and order my all time favorite Strawberry Smoothie when the employee...
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Review
#1731567 Review #1731567 is a subjective opinion of poster.
Pros
  • I have no other issues with panera
Cons
  • Staff did not pay attn to accuracy at all
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • General Manager Attitude