Los Angeles, California
Not resolved

While all the sandwiches sound good on the menu, I've tried them all and just about every one is ruined by some weird flavored pesto paste or funky mayonnaise. I know you can customize them to remove the offending ingredient but in most cases the taste is so alien I cant determine the source.

Except the Italian Combo, it WAS the only sandwich that tasted 'normal'. Not anymore! Wow did you completely ruin that. I didn't even know it changed I ordered an Italian combo and got this abomination instead.

Right off I noticed that it was super small even for a Pick 2. Literally the Baguette that came with it was bigger than the sandwich. But that was actually good because there was less to throw away. I took a *** and it was just awful.

Crunchy carrots in a sandwich?! I know that's supposed to be giardiniera but every deli sandwich I've ever had with giardiniera it was pickled so, one the carrots aren't crunchy, and 2 the flavor is good. I dont know what you have done with those ingredients but it is disgusting. The first *** was dreadful I immediately knew something was horribly wrong with this sandwich I took a second *** just to make sure.

Realizing I'm stuck at work and this was all i would have to eat for the next several hours I tried hard to choke down another *** but it was just FOUL. As with all the other sandwiches I cant even identify the gross rotten spoiled taste I'm assuming its the 'carrot mix' but then again even after i scraped off all the 'nasty stuff' it still tasted horrible so its probably the foo-foo wine infused salami. I know the leaves that taste like soap you replaced the lettuce with taste like soap which is gross and enough to make me no longer like the sandwich by itself but there were even more evil tastes afoot in this horrid creation. You ruined the only sandwich that wasn't already ruined.

I generally do the lunch run for my office and Panera WAS one of my main go to spots.

Now that there's not a single sandwich on the menu that hasn't been ruined by trying to 'fancy it up' there's no reason I would ever pick Panera again. So you aren't just loosing my business, You just lost and entire office's weekly lunch order.

Product or Service Mentioned: Panera Bread The Italian Sandwich.

Reason of review: Bad quality.

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I absolutely agree, this sandwich change is awful. I admit I'm late to the game, I haven't eaten at Panera since I quit working for them.

Hands down the combo was always my favorite, and I had plenty of time to test the menu out. Well I went to get myself a pick 2 with the Italian combo, and I'm told the sandwich doesn't exist. I've literally spent these whole day craving this sandwich, and threw tall me iyer dopest exist? The kids even asked me what was on the sandwich...

after describing it he just says the don't have a sandwich like that... talk about ruining someone's day.


I hate Panera because they treat their employees like *** their customer base is America’s worst in suburban shitstains, and they’re behavior behind the scenes is eerily cultlike. And then ruining their only good sandwich is just icing on the gluten free cake.

Those bastards deserve to burn. Whoever runs this company is a garbage human being who probably thinks Hitler should’ve won the war.


Trying to make their food healthy and natural, they turned it into hospital-tasting food. Yuck! The Italian Combo was their best sandwich, changing it would be like McDonald's getting rid of the Big Mac!


Grossest, Nastiest thing I ever ate. Tasted rotten, Wasted 10+ dollars on it. Threw it away.


I agree you totally ruined the Italian sandwich. What *** decided to turn it into an Asian Greek Romanian somolian combo. Nice job you lost my entire family


Idk where you guys went but panera has the best italian sandwich ive ever ate. Everything fresh and complimenting. You guys must have no tastebuds.


The new Italian sandwich is dreadful. Not only is it inferior to the original Italian Combo, it's about as filling as 2 sliders.

And they want $10 for it! This is a ripoff that I never expected from Panera Bread.


This happened to me to. The new sandwich is disgusting


I love Panera and have never had a bad product. However, the Italian Combo is one I never ordered, just not my thing.

If you are disappointed I'd suggest you go somewhere else.


Wow. You must get paid the big bucks for your incredibly sharp ideas.


Nope it is common sense that even a young kid should know


How is that comment offensive. They have a good point, even a six year old would know not to go to a restaurant they got bad food from.


Well, apparently these people have not thought of it.


I wondered what happened to the Italian Combo so I went to Google and came across this and many others complaining about the change. I tried the new sandwich and it's absolutely disgusting. Panera has lost my business, there's no longer anything I want there.




There are so many of us that went to Panera for one reason and one reason only....The Italian Combo...and now it's gone. I have never been as disappointed in a sandwich.

Ever! To say it's disgusting is an understatement.

Sob story...I fell and broke both my arms. (***.

Lol) and eating was so much a chore that even the thought of it made me cry. My mom asked 'what's the one thing worth the pain of trying to eat it? Let me know and I'll bring it to you'. Well of course it's Panera Italian Combo!

One arm was bad enough to be casted, the other soft splinted....s imagine how hard it was to get food into my mouth! I carefully maneuver through the pain to get that sandwich to my mouth and take a ***. Talk about throwing salt in a wound! I could barely choke it down?

I took it apart and thought for sure my mom ordered the wrong sandwich. I went to their onlone menu and realized my sandwich was gone. The one thing that, at that time, was going to lift my spirits was ripped away from us. I went to Panera.com and their FB page and vehemently expressed my distaste (pardon the pun ) to their new Italian sandwich.

And read MANY other complaints while I was there.

That was back in September. On a whim I looked it up today. Pabera's website is acknowledging that we're all complaining, but has assured us it's good he for good and we should embrace change.

Well Panera. I've embraced change. Change in where I'm spending my money. Until I read national headlines informing us that someone at Panera came to their senses and brought back the Italian Combo....I won't have any reason to go there.

(Oddly enough Panera boasts that to have been one of their most popular sandwiches.

I guess I missed that marketing strategy. Take away what's most popular in hopes that they'll buy something else.)


they really f'd up when they took the combo off the menu so many people are pissed. I'll never go there again. it


I just had it today, not realizing the menu had changed. (I don't go a lot, but when I do it's only for the Italian Combo) I was PO'd when I got home and saw it.

I gave it a ***, and it literally tasted like vomit. I tossed it, waste of 9 bucks. I still have the vomit taste in my mouth from it.

Thank god for the soggy pickle and my baguette. Guess I'll just still to buying bagels there.


Ordered my favorite Panera sandwich today and thought they gave me the wrong one. Found that they had totally changed the sandwich.

Much smaller and tested terrible in my opinion. I choked it down because I was starving but several hours later I still have this nasty taste in my mouth.

Does anyone know why Panera would do this? I'm guessing its simply a money thing. Don't know the difference in price between the new Italian and the old but the new one is tiny and I left hungry.

Very disappointed.

Panera lost another customer. Too bad.


"that I have eaten"