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I have been a Panera fan for many years and enjoyed everything about Panera. However, yesterday I decided to try one of their new breakfast sandwiches and I was very disappointed.

I order the bacon egg and cheese, I was asked if I wanted over easy or scrambled, I asked for scrambled. My sandwich was dry and I don't know what is their idea of scrambled but what I got was a frozen sheet of egg folded in half like they do in fast food restaurants.

Don't use the word "scrambled" if it's not fresh scrambled, or specified. I hate false advertising.

Product or Service Mentioned: Panera Bread Sandwich.

Reason of review: Not as described.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Jan 24.
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It could not be frozen, I've watched them make them on a grill. Your egg might have been cold after sitting on a counter for too long, but not frozen.

How would you suggest putting scrambled eggs on a sandwich, just put a scoopful on, as most of it falls off? It's folded so they can put it on the sandwich.

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