Panera Bread is up to the same tricks I reported last February 5. They sent me an email today, promising a free bagel every day in August.
"Present your MyPanera card to redeem your reward for a free daily bagel in August in a bakery-cafe, online or through our mobile app, where available. Limit one bagel per day.
Offer expires 8/31/16." But when I got to their bakery and ordered a bagel, the employee who rang up my order tried to charge for my “free” bagel. After scanning my Panera card, she had NO RECORD of their advertised free offer!
Product or Service Mentioned: Panera Bread Rewards Program.
Reason of review: reneging on advertised promotion.
Monetary Loss: $1.
Preferred solution: Deliver product or service ordered.
I didn't like: Deceptive advertising.