The only reason I went to a "over priced, under valued" Panera bread was for the Chicken and wild Rice soup. Today, I got their new and upgraded version of Chicken and Wild Rice soup and it tasted like diesel fuel.
It was absolutely terrible. I expressed my disappointment, so they gave me a bowl of Chicken Noodle in exchange. The Chicken noodle was worse! No flavor, mostly water, and just a disaster.
I am sure they will find a way to be successful without my business.
Word of mouth will hurt, but like most big corporations, they will experience pain before they make it right. Bob--Mobile, Al.
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