This now will be the second time having a terrible experience at the Panera Belmar location. My food was terrible I had meat in my soup which no meat is in the tomato soup.
My PANINI wasn’t even a panini (not put in the panini maker). The cheese wasn’t melted the and only two small strips of chicken with most of it being chewy. Key word it’s a panini so it should be hot with melted cheese and with meat since it’s not a cheep place to eat at. I thought I’d give this location another try but yeah again dissatisfaction.
The manager there was very rude to my nephew because the lady in front of him stole his smoothie so he asked to get a new one made and she was so rude having to make him what we PAID for. I feel like I wasted money I will never return to this location.
Product or Service Mentioned: Panera Bread Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $19.
Preferred solution: Full refund.
Panera Bread Pros: Usually like the food.
Panera Bread Cons: Pricey for the food i got, Rude manager, Food bad, This location, Meat in wrong soup.